Located in a quiet corner of Sapa Town with a lovely mountain view. Wasn't expecting to be carrying my luggage up a small flight of stairs to my room on 7th floor but staff was helpful to assist. Room was spacious, clean and bed was very comfortable. TV had netflix and youtube too.

Booked a half day tour to love and silver waterfalls and heaven's gate but the driver almost didn't bring me to heaven's gate. Nevertheless, this was resolved promptly after contacting the hotel owner. Breakfast could be improved. Eggs were too salty, plain bread could have been toasted. Pancakes were not filling.

Everything. The food, the view, the room was awesome and comfortable and not moldy at all, the cleanliness. Everything.

It was a little difficult to communicate with staff if you didn't pick the right time of day to go to the front desk but that is to be expected. But they were also very kind and considerate and helpful. It could be a little less slippery on those tiles (on rainy days) if there was a long mat or some of that fake grass that some other hotels use.

The entrance is via Grand Hill Hotel entrance. You need to take elevator to the roof and then you can get in the appartment. This Youth homestay uses the same reception as the Hotel. There is air heating function if you come during cold weather.

Wrong check-in time is given in booking.com page. They accept guest from 14:00PM, NOT 12:00PM. The staff said that during the night they keep motorbikes in garage instead of parking lot, but that never happened, our bike was pushed out of the parking and left on the road. The bathroom needs heater as it is freezing during the cold weather. The shower is okay, just the stove need and upgrade or better attachment to the wall as it is almoust falling off. There is an interesting way pf plumbing system from the bathtube, but is typical in Vietnam :D

The room was fantastic—clean, spacious, with a comfortable bed and an excellent shower. We also enjoyed a lovely view of the mountains. The location was perfect for us, as it was away from the hustle and bustle of Sapa.

We arrived between 8 and 9 pm, and though the staff member checking us in didn't speak any English, Google Translate worked perfectly. The Wi-Fi signal was a bit weak, but YouTube on the TV streamed without any issues.

We really liked the spacious and clean room and beautiful view. The location was also good, just short walk to the center, but little up the hill. Breakfast is from 7-9, but I recommend coming earlier so there is enough of everything.

Shower was leaking so after using it the water was all around the toilet etc. But you can use the bath tub instead.

Best room we've stayed in. Big, spacious, clean, modern. Huge ensuite. Smart TV. Good location - walking distance to town but far enough away that it was quiet.

Breakfast was not catered to western taste, but still plenty of options and was still tasty.. Purely personal preference.

Being able to book early was an amazing convenience, we came here very early by night bus from Hanoi. Beautiful view from the window, very friendly staff. I rate the room highly, the bed was large and very comfortable. A lot of places to put sth down. I asked to clean the room better, it was done without the slightest problem. Location - close to the center, few minutes walk yet quieter. I would be very happy to return there!

Breakfast very average, that's the only downside.

Great location, quiet, amazing view, spacious room, huge comfy bed, shower was very hot and with great pressure. Breakfast was buffet type, quite a few options to choose from for vegetarians and a lot of meat also. Staff was very helpful too.

Room looked a little bit unfinished, spider webs on lamps and bath tub was a bit leaking. But these are tiny things and I would definitely stay there again.

The room was so big and spacious, with an incredible view. Nice big bath and a shower in the room was a real treat. The staff were so friendly and helpful, made us feel very welcome. Breakfast was good. Would stay again for sure!

Very comfortable room, and bed. Great bath, which we really appreciated after several days trekking, and with the wet, cold weather! Great breakfast. Fast laundry service. On the edge of town - perfect! Close enough - short walk to centre, far enough to escape a lot of the crazy Sapa night noise and traffic.