It was worthy of a 4-star hotel, even to European standards, I would say. Location, service, rooms, cleanness, everything great 👍 The facility is also pretty modern, which is nice. You got a very decent bathroom in the rooms, and the breakfast caters to every taste. Also, the best spa I visited in Vietnam is so far.

I give only a 9 and not a 10 because the rooftop pool was a bit disappointing. It looked a little run down, and the bar on the rooftop was pretty lifeless, which is sad given the stunning view. The gym that was advertised was also closed.

I had an incredible stay at Amazing Hotel in Sapa! The view of the mountains from the room was absolutely breathtaking—a perfect backdrop for a relaxing getaway. The beds were super comfy, ensuring a good night's sleep after a day of exploring. The hotel's location is ideal, close to all the main attractions. The breakfast was delightful, offering a wide selection that catered to all tastes. I was particularly impressed with the events held at the hotel for Independence Day, which added a unique and festive touch to our stay. The indoor pool was a great bonus, providing a lovely way to unwind. The service was top-notch, with the staff going above and beyond to ensure a pleasant stay. A special shout-out to Bich, who was exceptionally helpful and made us feel truly welcome. Overall, I highly recommend Amazing Hotel for anyone visiting Sapa—whether you're here for the views, the comfort, or the outstanding service, this hotel has it all!

Clean Room, very “Attentive Staff”, lovely views from the Room & also from our Breakfast Dining area, Omelettes were Delicious. Balcony you could dine with superb views. Lovely Staff member “Bich” helped taking photos, & couldn’t do enough for us including providing us with our favourite Black Tea ! Also Special Thanks to Tiget. Room Cleaning Supervisor that found ties to wrap up our overzealous shopping & helped us to tie up everything to fit into our Bags before checking out ! 😇 Very Caring Team of Staff 😊🇻🇳💋

Nothing Really Negative to say. All in All we agreed my Friend & I would come back & stay here . We also checked out a couple of other Hotels in town & found them not up to the Standard of Anazing Hotel !!

The hotel was situated on the fringe of the city area and was about a 2km walk from the centre of town. The hotel was modern and had great views. We were up graded to a corner room which was larger with nice views. We would not have accepted this if we had of known that the room we were moved to had the shower over a bath tub and not a walk in shower like the room that we originally booked. Internet was a little patchy. Breakfast was OK.

We did not like the shower being situated over the bath tub. I am surprised that a modern classy hotel would place the shower over a bath as this is difficult to enter and not safe.

The breakfast is good, the staff are friendly always happy to assist with smile. Shout out to Bich & Kevin who are equally very nice and accomodating. Kevin was kind enough to help with our tour, electric car and made reco on where to go. Bich, help me out with our dinner, very nice lady. The rooms are spacious, clean bathroom. The hotel massage is great! I love their fresh spring rolls - a must try

None

Views! Super comfy bed, well equipped room with a fridge and jug, toiletries and tea and coffee. Outdoor balcony. Opening window. Good air con. Great location being on the edge of town meaning it was quiet at night but 1min walk to the heart of the madness that is Sa Pa town. Great rainhead shower. Spacious bathroom. Amazing breakfast with huge choice and changing daily, absolutely delicious. Great coffee. Loved the pool with the view. Lovely staff. We would come back any time! Highly recommend this place.

No outdoor furniture on the balcony to be able to enjoy the space outside. Poor lighting, was impossible to read by at night. Staff here won't book transport or help with money changing and didn't know where we could do so or where to find a money machine.

this is truly the best hotel i have stayed in in a quite a while. incredibly kind, gentle and helpful staff, especially the young lady without eyeglasses(she deserves a pay raise). the breakfast buffet was amazing. it's even better having it out on the patio that overlooks the whole Sapa town.

absolutely zero

The hotel staffs were friendly and approachable. Facilities such as the Fitness Room and Pool had an amazing view of the mountains on the top floor. There was also a sitting area upstairs which is super peaceful. The salmon hotpot dinner deal at the restaurant downstairs was affordable and definitely worth a try! The room was quite spacious and clean.

Nothing

I arrived the wrong time of year , when the mist lifted you have an amazing view , the room was large , it also had a bath , the aircon soon heated up the room , breakfast was good , I also had a massage which was very good, I would like to return to the hotel in the summer

Really enjoyed the cleanliness and comfiness of the room, that offered great bathroom facilities. The staff were all very friendly and professional. Really enjoyed the spa downstairs in the hotel, and was given a relaxing massage by the qualified staff. The breakfast, dinner and room service delivered was exceptional both in terms of quality and tastiness. The pool was also a nice addition that allowed for a relaxing time.