There was plenty of space for the family of 4 & great location.

There weren’t any basic stuff such as salt, pepper, oil to do any cooking. Also there weren’t any cleaning products or rubbish bag supplied. When people are staying for 7 days & expected to keep the place clean, it is also the owners best interest to provide these things.

This property is very well Located. It’s right in the Center of Surfers paradise where the restaurants, eateries n shopping surrounds. It faces a stunning view of the beach/sun. It’s especially great to have 3 ensuites plus an additional toilet

The carpets needs to be cleaned and/or replaced. The blankets were dusty and we had to remove them so that we stop getting our allergies. The management could have provided a few more waste disposal bags and dishwashing liquid…this costs very little and it affords convenience to your guests plus it enables your guest to keep clean. We wished The dining table to be larger and sofa set more comfortable

Great View and location, very quiet up on the 51st floor, really big apartment so everyone had somewhere to chill out on their own if they wanted to

Really hard to find the actual accommadation once we had collected the keys. No actual signage to say Orchid Residences, if they had said it was in the Hilton then it would have been alot easier. Wasted 30 minutes looking

The apartment was great, however the beds were like cement, the pillows even worse..so sleep was terrible for 5 nights..the rules for cleaning upon leaving are fine, but with nothing there to clean with it was a bit hard..the bathrooms were not very clean upon arrival..

We didn't like any of the beds..they were like sleeping on cement slabs..

Great location. It's very close to public transport and restaurants as well as beaches.

I would like that there are some dishwash cleaning products. There was none to use. I am not comfortable buying a whole bottle of cleaning product just for a few dishes. The same opinion applies to toilet paper.

The location and the view was the only thing the property had that was great !

infested with cockroaches , the oven and stove were disgustingly dirty , the were stains on the bathroom floors , none of the exhaust fans work , half the lights in the apartment didn’t work , one kept blowing on and off in the kitchen ! the walls were all dirty definitely needed a paint a job ! furniture very uncomfortable! to be honest felt like I was staying at a budget motel ! would not recommend! oh and the pool area is always shaded so therefore always cold and even the indoor pool is not heated !

Loved how close it was to everything, it was a great space for the price. Views were amazing and hotel pool was great. Was good to have a personal car space as well and not worry about that. Communication was good.

More kitchen utensils would have been good, and for a week, stay 2 towels per person would be ideal. They didn't really dry intime to use again. I hated not having a quilt. The blanket was too thin and didn't feel like you could sleep properly. I actually went to kmart and bought a $20 quilt. Slept much better after that. You would expect a bed to have a quilt. Bit strange not having one.

The location and facilities were excellent

I didn’t like that the owner used his own key to enter the apartment during our stay!! Luckily my husband was there at the time

Great location, right near Cavill Ave tram stop, many eateries and 5 minute stroll to the beach. Spacious open living apartment, comfortable mattress, good shower temp and water pressure.

1 tiny rubbish bin for a 4 night stay is absolutely not adequate! There was also only 1 dishwashing tablet for the 4 night stay and no detergent to clean the dishes otherwise… and it was an expectation that guests clean their own dishes, which is fine, but please provide adequate hygienic cleaning products for this. Not enough coffee sachets for a 4 night stay and would recommend providing a platter for food - people stay in apartments often to save money on eating out for all meals so make this more functional!

Hotel was in an amazing location but could slightly hear music from the night clubs when I woke up at 3am but it wasn't loud, and I could fall back to sleep with ease. Kids slept through the night with no problems. Hotel was clean and was so well laid out for our family with two teens. Having the washing machine and kitchen in the apartment was so good. Picking up and dropping off the key from the lockbox was only a 5min walk from the hotel. So not an issue. The pool area had lots of chairs. There is a supermarket 2min walk from the hotel which was very handy.

nothing bad, just the temp of the pool could be a bit warmer for my liking. and it lost in the sun by midafternoon (April time).