The property was extremely clean, smelled great. The bartender was great; she worked extremely hard and made great drinks. The hotel room was beautiful, my favorite feature was the shower.

The entire hotel had one microwave. There weren’t any microwaves within the rooms. There may have been some construction or maintenance going on while I was there because there was extremely loud banging as if a hammer was hitting our ceiling in the morning.

From the moment you arrive at the hotel you have the men out front to greet you at your vehicle for valet parking🖤Secondly the hotel is very inviting when you enter inside which is a huge plus for me; As for me being a resident in Memphis I am very highly impressed with how the hotel is located downtown near all the excitement and I will definitely be staying here again as my staycation.

There wasn't really nothing to like about it, My hotel room had trash in my garbage can when I entered inside my room, of course the floors could've used a small lil mopping, the door handle was loose on the shower door but other than those few things my room was so cozy.

They were gracious enough to upgrade me to a river view balcony suite in their connected sister property, Caption when I arrived after sending them a message I'd be late (1130p) and they didn't have a room for me at Centric. I was given access to amenities at both properties. Everyone I dealt with at both properties was friendly and helpful. The location was great, but there appears to be a building being constructed between the hotel and the river, which might block the view.

My "free" breakfast (included in my package) changed to a $10 credit. Parking was valet only. It's a bit steep at $33.00 per night. They were friendly and efficient. Some minor housekeeping issues in my bathroom, which I conveyed to the desk at check out.

Loved the rooftop bar to watch the sunset! I ordered a blood orange cosmo and it was one of the best drinks EVER so thanks to that bartender who made it! (Wednesday night around 7:15 pm, 8/14/2024.) Also, my drink matched the color of the sunset!! I took lots of pictures of that to post! We also enjoyed the king room view of the pretty bridge (over the Mississippi?) and how easy it was to walk to Beale Street. Unfortunately, we were there only 1 night! Also, the bed and pillows were wonderful!

It would have been nice to have 2 bottles of complementary water in our room

Clean modern hotel very well situated near end of Beale St. spacious room and pool.

Nothing extra like bottle of water.

Loved the location as far as walking distance to Beale, the riverfront, restaurants and Fed Ex Forum. Awesome hotel bar on 7th floor with great outdoor space and drinks. Wonderful bartender there that was training a new employee and gave exceptional service both nights we were there. Even had live music on Friday and Saturday night when they advertised it only for Thursdays and Sundays. Morning coffee shop employee was great and made delicious drinks. Room was extra clean and bed was comfortable. Would definitely recommend this place to anyone coming to downtown Memphis.

Had a great experience here, so no issues.

No new towels brought to the room on day two.

the property was clean and very modern in a good location

the staff were quite rude. and not enough verity of food in the restaurant.

Location was great. Room was nice. Breakfast was great.

2 empty coffee pods in the bin when we arrived in our room. While I was sitting watching tv a man entered my room with a key card in his hand. He apologised when he saw me and left. Told receptionist but she just apologised. Did not feel safe in this hotel!

Location/ valet/ nice staff aim to please

Rooms small, windows dirty therefore not a nice view at all!!. No laundry bags available. Toilet paper too hard.