This is how a hotel should be run. The staff, especially the lady working there on reception, cooking and more worked so hard to make us feel welcome. The staff there are a real credit to the hotel. Other than that the hotel is very well located, very clean, quiet and has a nice pub on the grounds for evening meals. The breakfast at the hotel is very good, with highlights being the freshly made sausage bun and coffee (Latte, Cappuccino etc) which were excellent. All in all a very enjoyable stay for us.

The only improvement I could suggest in the very clean and functional rooms is power sockets by the bedside

Very clean, and had proper big towels! Not a hankerchief that fits around one leg! Lovely staff, nothing was too much trouble. Ideally situated for me. I needed the town centre and local hospital. It’s a former Premier inn and a little dated, but I found it comfortable and again, very clean. I had to stay an extra night and the staff were very accommodating.

Not having a breakfast restaurant, but I took porridge pots and cereal bars as I knew this beforehand. The pub next door I believe does breakfast/brunch from 10am weekdays but I don’t know what time next door.

This hotel was comfortable and located next door to a fantastic pub that sold food, there was also riding stables located directly behind the hotel that the proprietor kindly let us look around and say hello to the animals in his charge

The hotel is evidently an old premier inn as is noticeable because none of the decor has been changed in the years since it was taken over by the current owner best western, this isn't an issue except it looks shabby and could do with a make over in the rooms and a new air con and heating system installed as the heating wouldn't turn down past 23 and it was a hot day and night. The reception guy told us they only took card which was inconvenient as we had taken out cash to pay for our break, however on returning that night I was able to pay cash for a drink on the same desk so it was confusing whether or not they accept cash.

Very friendly welcoming staff, great location, plenty of parking space. The room was spacious and clean, and the double bed was comfortable, as was the single bed (we booked a twin room). All the expected basics, such as kettle, coffee/tea, etc, were available. The bathroom was also spacious and clean. Overall, the hotel was quiet apart from Saturday night (we stayed in room 4 which was very near the lobby/dining area).

On Saturday night, there was a group of guests (?) who were quite loud until around midnight. It sounded as though they were in the lobby area.

Eventhough the hotel is going through a refurb programme (room by room) & you have to mind out for uneven flooring in hallway. The actual stay was great! friendly staff, clean refurbed room, very spacey. Pub across car park, which is a flaming grill for those who know!. Does breakfast, lunch & of course dinner. Would recommend, if your that side of town.

Hotel is going through a refurb programme (room by room), you have to mind out for uneven flooring in hallway. Noisy if you come back during afternoon when builders are in doing their thing. Has to be done though I do understand that.

The staff were very friendly. Rooms are clean and warm with comfortable beds, a great tv, tea/coffee and biscuits. Bathroom a good size and spotless. A short bus ride to the bus/train stations and the shops. We couldn't have chosen better. My 83 year old mum was thrilled as she'd lived in Chorley in the late '60s with my dad when my sister was a baby and my dad was attending the teaching college. We spent what would have been his 85th birthday walking through Astley Park and looking at their old house. Just perfect.

Very clean, good size room, booked a twin room which had a single and double bed, beds were very comfortable. Clean white bedding and towels which included large bath sheets. Pub next door which is great for food and very reasonable prices

Sink could do with being replaced as it had large cracks in it but didn't affect use. Not a fan of shower curtains, although they were clean I would have preferred a screen. That's just a personal preference though and didn't affect our stay

Friendly staff always asking if you need anything

Next to hotel is yarrow bridge pub only place you can have a drink and food close they advertise opening and closing times but depending who's in charge that night it can change greatly very unreliable i had booked for Christmas week at Plaza this has now changed my mind il try Hartford hall near by. Sorry Plaza you're let down by people around you

Location was ideal for our needs. There is a refurbishment in progress and you can see from our previous stay in January to this stay in August that a lot of work has been completed to an excellent standard. I’m sure when that when all works are finished it will be an even nicer place to stay.

There could have been a fridge in the room. Just for water or milk for our morning Tea or coffee.

Exterior tidy good car park ample parking spaces. Reception clean, drinks machine coffee etc payment by card, complimentary water, leaflets for local area etc. Room clean adequate storage and hanging space. Bathroom clean, bath with shower over, towels. Comfortable bed, t.v. complementary tea, coffee, milk, chocolate and single biscuit per guest. Overall a nice hotel for overnight stay or work would recommend. We did not have breakfast so cannot comment on the good.