Great location in an historic building. Fabulous welcome from owners. All staff very welcoming and friendly. Owner Milo and his wife are so passionate about the hotel and the city they live in, giving tips and recommendations on places to visit throughout our stay. Their enthusiasm is infectious and shows in all of the staff. Facilities were fabulous as was breakfast. It was like staying with friends!!!! Thank you Milo for the harbour tour on your boat too - a highlight of our holiday!!

We had a very beautiful Suite facing the river. It was very spacious and the room height was amazingly high. Bathroom was clean and spacious (never seen the shower head so high in my life :) The hotel has an old charm and is very well maintained and beautiful. Breakfast was delicious and service attentive. Over all our stay was really good in this hotel and we would certainly consider this hotel for our next visit in Rotterdam.

The minor thing that happened in the reception when we arrived was that they took our credit card in the back room, which is not acceptable any more. We told the reception about this when leaving and think they understood us. The other thing was that there was a cocktail menu, but not ingredients for making a cocktail on the list. Also one extra beer, which we didn’t ordered, was delivered (hopefully but accident) and charged to us.

The location was fabulous. The room was comfortable and beautifully decorated. I liked I had complementary Nespresso coffee machine and capsules every morning. The bed was comfortable. The views over the skyline were fantastic.

The floor was unlevelled so you have some stairs/steps. It’s not a problem unless you’re a night walker like me. I found the bed head stuffy. However, the room and specifically the bathroom were very clean.

The staff were incredibly helpful and allowed us to leave our luggage before check in as we got to Rotterdam early in the morning. The staff gave us advice on places to visit and how to get around the city. Nothing was too much trouble and every staff we spoke to, even housekeeping staff were friendly and approachable. The bed was very comfortable and we had the mezzanine room which gave us space to relax and watch TV too. The location was perfect and we were close to the tram and underground. The hotel is located near the river and there are some great views.

It was perfect

The hotel is gorgeous, perfectly located, roomy, comfortable, quiet, and staffed by kind, conscientious, friendly individuals. We loved our stay here for so many reasons--we were given great information about the Netherlands, the tea was delicious, the bar had fantastic food & beverages--we ended up eating there both nights and thoroughly enjoyed the experience. We are in another city now and we wish there was a Suitehotel Pincoffs here!

n/a

Historical building, gorgeous, spacious rooms. Window of almost 4 meters high with a view on the city harbour. Great bathroom with a bath, the possibility to open windows on two sides of the room. Bathrobes were there, luxury feel to all of it. Very close to metro, supermarket and nice restaurants. Close to all the interesting things but also in a quiet area - perfect

The heating was put on even though I asked specifically to put it off

Everything was absolutely gorgeous and I felt pampered as if I had landed in another, posh, era. I got an upgrade and my room was insanely luxurious and with a smashing view of the Maas. There was even a sound system to top it all up. It was a pity to have to leave the room to go out, or the fantastic bathroom with the massage function in it. I’d say the best stay I’ve ever had.

Nothing at all

Pincoffs is a beautiful Boutique Hotel. Right from walking into the building the service is personable, a member of staff saw us to our room. When there was an unclear point on our bill, we discussed this & this was quickly resolved. Our room was spacious & comfortable, the shower was fabulous & the beds were comfortable. We enjoyed our stay & would recommend this hotel, when in Rotterdam.

EVERYTHING. No jokes, no paid comment here. The location, steps away from the centrum but away from all the crowds, the view, the room design, comfortable bed, amazing rainforest shower (pressures and temperatures are 🫰🏽🫶🏾), the most of all the staffs. Amazing amazing amazing. I know my home away from home in Rotterdam now 💙

Nothing

The team creates a very pleasant atmosphere, with a real desire to be friendly and helpful to customers. The setting is original, and the location makes it relatively easy to visit Rotterdam. I recommend it

The point for improvement, not criticism, is breakfast. The great desire to serve the customer is detrimental to fluidity, make it simpler and you'll reach your objective.