I thought the bathroom was nice. Very small but nice and clean

The scary, dark, cold hallway that lead to my room! Freaked me out I’m not gonna lie. Also the elevators were outdated and creepy. I prayed each time that I don’t get stuck inside. I didn’t receive the fruit and hand sanitizer that I thought I read came with every room. I felt like I got jipped. The room was clean but extremely small. I couldn’t even fit but one water bottle in the fridge. Everything was small including the bathroom sink.

Very aesthetically with a very helpful staff location was very nice

My only complaint was it could be noisy in the hallway. The door didn’t lock out much noise.

Love this place … and its legacy as the once (infamous?) George Washington Hotel. It’s glorious hybrid of old/school NY and casual contemporary with a vaguely scandi-vibe.

The staff are great and relaxed - almost too casual and relaxed. The urban street cred vibe is charming enough at the price the attitude edge from some is a bit rich - perhaps tone it down a notch.

I loved the art, and everything about the hotel, from the lobby to the just the overall aesthetic.

I stayed in room 901, the door next to the room was a staff room, and they were super loud constantly. Throwing things done the stairs I couldn’t sleep in the morning…

Location, room furniture and set up, and the roof deck bar (Broken Shaker) was beautiful - so well decorated. Also enjoyed that there was an option of bars, but disappointed that none of them opened until 4pm. Check in is at 3pm, so maybe open one bar at 3pm ?

You don't know this when you book, but there is a dance club in the building (2nd floor) which you can also hear on the 3rd floor including late at night. The room was quite pricey for the small size and lack of coffee/tea in the room, but we recognize that you also pay for location.

Freehand is full of character, decor in reception areas and adjacent cafe is beautiful, and the bedrooms are adorned with unique artwork. Reception staff and porters are super friendly and there's a great vibe about the place. There's a wonderful rooftop bar attached to the hotel, small gym on lower ground floor, a few retro games, which my children enjoyed, and a nice warm shower and toiletries to enjoy after a day's sightseeing. Great location and easy to travel uptown and downtown. Complementary water at reception was a nice touch.

Socket by the lower bunk bed didn't work, wall lamp was loose; very limited headroom above the top bunk. Quad room was small for 4 people, with a serious lack of luggage storage space, but we made it work by storing cases / clothes under bed.

The hotel has multiple restaurants and is fun. The location and food were good, the room had cool decor and the hotel has a great vibe

I booked a corner room since it had extra windows but unfortunately, the housekeeping closet was right outside of the room which meant that the closet door was continuously slammed closed and the cleaning staff talked quite loudly outside of my room door from early morning onwards. Would book again but would not stay in a corner room. Also, there is not a freezer in the in-room fridge. I needed one for mediation and the hotel bought a larger fridge to my room but unfortunately, the freezer did not work in that one either.

Quick & easy check-in and check-out, friendly staff, great location. They were not able to grant any early check-ins, but the hotel staff stored our bags so we could walk around and explore the city before checking in for the evening. The staff offered to arrange transportation (although it was not needed). The upstairs lobby and Georgia Room were very quaint, cozy, and well-decorated. The room and bathroom was a good size for us.

The carpet in the room was a bit dirty, but probably just needs to be updated (shower, bathroom, bed, etc were clean). The fridge didn't work, but we didn't use it so it was not an issue.

The hotel was clean, and smelled pleasant when you walked into the lobby. The hallways are a bit drab, and could use a bit more artistic touch, like color or murals to liven it up. Even paint the doors differently! Bathroom was nice, cool tile on floor and shower stall, with a cute black and white checkered curtain. Towels were fine, and shower power was good. A bit more light about the sink would help with make up application. I feel terrible that I totally forgot to leave the housekeeper a tip, after 3 days of staying there! Room #916, very nice job of taking care of our room. Loved the upstairs rooftop bar, and fun vibe, very convenient and nice, younger crowd. I think overall we enjoyed our stay, great location, cute little coffee shop (their staff was much nicer!) fun upstairs bars, and overall pretty quiet and low key. I would come back again, and hopefully see if any of the rooms are bigger, for what we paid for. Tell the staff to greet the guest with a big smile and welcome, it wouldn't hurt!!

Room was so small, my sister and I shared a queen size bed, and I had to crawl over her to get to my side of the bed, since it was right up against the windowsill. We felt that the desk staff could have been a lot more friendlier, and helpful.

I was a bit nervous because of some of the reviews about the noise, but I honestly had a great stay. Stayed on the 8th floor with interior facing room, which might explain no noise issues. I can imagine higher floors would be noisy with the club on the roof. Single Room was perfect for a solo traveler. Comfortable twin bed, cool decor. Yes, small, but it’s NYC. Just in the room to sleep. Hotel had cool vibes and the Calico bar was great. Would definitely stay again. Shower also had great water pressure.

Only thing I didn’t like is that online checkin is a complete gimmick. Saved no time - still had to wait in line to check in, they still swiped my card for deposit. Totally pointless. Don’t bother with online checkin.