Everything js good. This is THE best service apartment I've stayed so far in different cities in Europe. Room is spacious, clean, and comfortable. Vera is there all day everyday to help. The apartment provides everything: tea, coffee, jams, milk, soft drinks. Daily refill is also provided. Location is excellent, close to shops, restaurants, metro, trams including 28E, and tourist attractions, all within 5 minute walking distance.

Nothing

The location is fantastic it’s very close to Baxia Chiado tube station and in the heart of all. The flat is lovely, clean and there is everything you need thought of. Beds were very comfortable and the shutters on windows made it all quiet and dark to goto sleep. The best is though the team! They were so amazing I asked their names to say thank you properly. Mariana, Catarina and Matilda were amazing! They sent us tips on things to do, was always smiling and helpful and even left me a yummy piece of cake for my birthday. They make the Residentas perfect place to stay.

I liked all

Best place to stay as a first time visitor in Lisbon. Picked 5 different places initially, including Chiado / Alfama area. Glad we picked this gem right in downtown area, everything walkable to tourist areas and nearby cafe's. Why a 10 ? 1. Excellent staff communication & quick reply via What's app, even before our arrival 2. Wonderful location 3. Very clean place 4. Very quiet at night. No loud noises from clubs / restos from outside, even inside no loud neighbors. Lovely view from balcony day and night 5. Very friendly/helpful faces at reception ( Catarina / Henrique ) 6. Thoughtful welcome treats at dining table & send off / thank you gift / notes. So glad we came here, definitely exceeded my expectations 👍Thank you for the wonderful stay ... hope to be back again 😁

None. If I may offer suggestions, lessen the throw pillows on the sofa beds, we didn't know where to put / stack them. Maybe also update the sofa green fabric ...

Clean, spacious and well-appointed unit in a great location. Right in the shopping and restaurant district and just a stroll to the old part of town. The staff are courteous and efficient and everything was just as promised. Thank you for a great stay.

I loved the location of this property, it was central to the main shopping boulevard, Praça de Comércio, ocean, and main amenities. Within 10 min walk from major train stations. I appreciated the little touches they provided - complementary snacks and drinks, little gift on Christmas, macarons. The bedroom was comfortable and we lived in a duplex with living room sleeping area as well (sleeps two). It was well decorated, clean, and comfortable. Would recommend this place to anyone traveling through.

The place was a bit cramped in terms of space, but this is to be expected from downtown locations. In general the building is a bit on the older side as well.

Our stay at Residentia Aurea was simply amazing! The location is unbeatable, just a few steps from Praça do Comércio, making it the perfect base for exploring Lisbon. There are countless shops, restaurants, and attractions nearby, all within walking distance or easily accessible by public transportation. The apartment itself is extremely comfortable and fully equipped with everything we needed for a pleasant stay, including a stove, electric oven/microwave, dishwasher, washing machine, refrigerator, and freezer. It truly felt like a home away from home! The beds were exceptionally comfortable, ensuring a great night's sleep after long days of sightseeing. We absolutely loved our stay and will definitely return to this apartment on our next trip to Lisbon. Highly recommended!

We liked everything! There are no downsides.

I loved everything, location absolutely perfect, so close to everything, but still quiet. Bed very good, I slept like a baby, room temperature perfect, there's AC and you can heat as well. All seems new fresh and nice Apartment is furnished with great care, they thought of everything, all you need in kitchen and bathroom, little compliment of food so you can have a snack if come hungry from airport, usb chargers, like, you feel the managers really care about you ❤️ you can leave bags before and after check out which is always nice But most importantly thanks so much to Bernardo, he was so kind and helpful!

Stunning property in a perfect location. Staff were amazing, you had everything you needed and more and the bed was so comfortable and so was the couch!!

Nothing I could have moved in there permanently !!!

The location was excellent. The apartment was really well maintained with a washer and dryer and cooking essentials. We loved the beautiful windows with lots of natural light. The window coverings really helped with the street noise. The king size bed and pillows were comfortable and the sofa bed was also very comfortable. The staff was incredibly helpful and very communicative. We were able to leave our luggage in the room prior to our checkin time and they let us know as soon as the room was ready for us, which was very helpful as it was raining and we were so jet lagged. Thank you!

The noise from the cable cars and traffic but that’s the trade off for the location, location, location!

Exceptional stay, an amazing location and very good communication from the rental company. We were offered a change of towels two days into the stay and received a couple of small gifts. Ease of communication and fast response are what set this place apart. Will definitely stay here again.