The apartment was easy to locate, the staff were lovely and super helpful as well as other people there. The room was perfect for my needs and the fridge and freezer worked which was amazing as it meant I could save money not eating out. The bed was also really comfy and I slept like a log both nights which is just what I needed.

The only thing is that while there is street parking just outside, it was full of cars so I had to drive around looking for a spot but fortunately there was some a few metres up the road so it was fine. There is also no lift which is something to keep in mind if you struggle with that but I'm sure there's options for ground floor preference.

Property was nice and cheap, but obviously this reflected by its tired look. Definitely needs a bit of TLC, but that said it was clean and had everything I needed for a couple of nights away with work. Staff were brilliant nice and friendly and I was even allowed to check in early.

The en-suite had a bit of a drain smell but if the door was closed it couldn’t be smelt in the room.

Friendly & helpful staff Accessible to public transport

Have to swipe the access card a few times before can go into the room Fresh towels are placed in the room daily but there's no basket to put the used towels. So unless we placed it on the basin, the used towels remains in the room

The male black staff member (didn’t catch his name) was exceptional. Always polite, friendly, patient and respectful. Really good host Bed was comfy and tidied every morning Room was large and all facilities like fridge and microwave worked

the location wasn’t exceptional which is my fault in fairness the water didn’t turn cold. i like cold showers but it was constantly hot even on the coldest temperature. lot of noise from outside which isn’t hotels fault

Clean rooms, large spaces. The Grove apartment is in a very good location.

Guest who spends more than a night should have their rooms tidied up every morning even when the guest steps out of the hotel. For example, I left my room on Saturday morning and went for a party and I came back the next day Sunday to meet my room untidied. Hotel management should take note of this.

The room was spacious, clean, the bed was really comfortable, the kitchenette was basic but perfect for me.

I guess the windows and walls are very thin and so you can hear a lot of noise from outside and from other rooms. I am a deep sleeper so it didn't bother me. They provide a kettle but no coffee or tea bags or anything like that and I think it would have been nice to have some of those. To be fair though the hotel was really fairly priced all considering, so that's not really an issue, but would be a nice touch.

I really like Ben, the receptionist, he was very friendly and helpful. The room was cleaned every day. It's a good value for money, close to the abuse stop and just a short walking distance from the Peckham high street. The heating worked very well and itn was a cold season

The room is quite outdated. It could be decorated nicely.. and maybe something cosy on the floor instead of cold tiles? Maybe a small sofa instead of sitting on a chair all the time?

Big warm rooms, comfortable beds, clean, fresh towels, well stocked shower gel and shampoo, helpful staff and the front desk is manned throughout 24hrs a day.

Nothing.

The staff was really friendly and warm. The room was cleaned daily Mon-Fri. The train station and direct bus connection to the city were a short walk away.

Great value for money, I didn't really read description was was presently suprised how big the rooms were, and also the amenities. Left some valuables to which hosts were more than helpful, sent them recorded delivery as soon as i called later that day( could of easily said no or chucked them) So thank you for going beyond and a great little hotel.