Location excellent for our purpose of trip, used local bus network as partner not a fan of subway.. easy to get to midtown and beyond. Hair/soap products in room exceptional and housekeeping aswell. Pictures from room

A coffee machine would be nice but given you are close to many nice places nearby no worries.

Staff is very friendly and accommodating. Great service. Great rooms. Very comfortable beds. LOVED the shower head too

Nothing. They were great and we will definitely stay here again.

We have stayed at 5-star luxury hotels in NYC before but this 4-star hotel (how it couldn't be a 5-star is beyond me) is so much better and more value for the buck! A fantastic hotel and staff at the perfect spot in TriBeca, just next to subway 123, a block away from ACE and just a little bit further from 6 and R. We will come back! They made our anniversary very memorable bringing us champagne and red roses to our room <3 What a amazing staff and the rooms are great and very modern! We first stayed at room 604 but a plumbing leak issue made us to change rooms and the staff gave us a luxury suite instead (room 910). The suite had an amazing terrace with views over both World Trade One and the Empire State Building <3 Amazing handling from the staffs side! Kind regards, Elebring family <3

What's not to like??? Everything was fantastic!

Great location in a beautiful neighborhood - super easy to get anywhere yet away from the madness of Times Square and the likes. Five minute walk to the World Trade Center and Ground Zero. Two minute walk to a number of great restaurants and brunch places and to Whole Foods. 30' from the subway. Room was very quiet, street noise was completely absent. AC was also very quiet and efficient. The king bed in our Jr King apartment was very comfortable, almost as my favorite Tempurpedic, and our kids didn't have any complaints sleeping on the sofa bed for 8 nights. The restaurant at the hotel was great too: both service and food wise and the truffle fries... well, we ordered them for lunch, dinner, and breakfast too.

The wifi went out for a day and the TV lost connectivity / could not stream movies for a couple of days. Those are first world issues of course, but when you have them for the rest of the time, losing them feels like a big loss :). When they work, they work great. 200 mbps speedtest from the room, smooth experience watching Netflix and Prime on a good quality LG screen. There's no ice dispenser in the hallway but we never waited for ice for more than five minutes, and it always came accompanied by the proper wine or whiskey glasses, whatever we requested. Excellent communication from the hotel team as well, day or night, they message and respond promptly.

Efficient friendly staff, amazing location with subway station outside front door, minutes to attractions and restaurants. Rooms are contemporary, well designed and large, particularly for NYC!!

The hotel is in an excellent location with an immediately adjacent subway station. The neighborhood is quaint and quiet (by NY standard) and has quite a few restaurants and coffee shops, including a Whole Foods supermarket. The room itself is relatively spacious and the bed quite comfortable. There is a lot of natural light and is quiet at night.

There are a number of things that made this hotel not a 10. First the wifi speed is super slow. The carpet is relatively worn. There are very few receptacles and some are hard to reach. Finally there is no coffee machine or water heater in the room. The staff is also not very warm.

The staff were extremely courteous: everyone was so kind. It was a miracle how quiet the room was! The room felt like it was well-maintained and up-to-date except for maybe the plumbing. The location of the hotel was ideal for what we wanted to visit.

It took five minutes of letting the water run before we got any hot water. Breakfast for two at the hotel restaurant cost $108! Part of that was that they added a 20% gratuity to our bill without asking.

The location was incredible, close to everything. The staff was very helpful, offered us water and made sure our stay was perfect!

I didn’t particularly love the sliding door in the Line King restroom, I lacked privacy. Even thought I was staying with my husband I love being able to retreat to the restroom without being seen or heard.

We liked everything about the hotel. The location is very good. You can walk to many places. The bed and pillows were very comfortable. Everything was clean.There were a lot of snacks, water, and wine etc. in our room. The general ambiance was very nice.

Water was accumulating in the bathroom sink and flowing slowly. We had to wait for a while for the water to drain.

The rooms were spacious for NYC standards. The installations were modern, clean and well kept. Room service was offered every day during the stay. There was a train station just outside the hotel. Convenience stores and a supermarket were nearby.

There was a mini bar and snacks in the room but no prices were posted. No coffee machine on the room. The TV wasn’t compatible with Netflix or other similar platforms.