We had a mountain view room, 606. Large windows allowed a great view of Fansipan and the outskirts of Sapa. The hotel was centrally located, only a few minutes walk from the town centre. Our room was spacious and had a wrap around balcony overlooking the valley. The bed was super king size with 2 pillows each. Very comfortable..The hotel was clean and well appointed for the price. There are lots of restaurants nearby.

The included buffer breakfast wasn't the greatest compared to others we've had in Vietnam. Keep in mind that this is also a relatively small hotel and Sapa is semi-rural. It wasn't terrible. The shower leaked. We advised the staff when leaving. External traffic noise can be heard from the room starting around 6am. Not too bad, but notable.

The rooms were clean and had wonderful vuews across the large glass windows and balcony. The staff were always ready to help with a smile, be it giving us recimmendations to good restaurants, storing our luggage on the day of check-out or bringing an ice bucket to our room for our drinks. Special mention should be made of Mr Viet at the reception. The breakfast spread consisted of a wide variety of hot dishes, salads, fruits plus the standard breads, spreads, tea/coffee, eggs done to your choice etc.

The only shortcoming of this hotel is that the breakfast room had limited number of tables/seats. Although we didn't have to wait for a table as we went to breakfast early, we saw some people having to wait when they came in later.

We are three couples that enjoyed our two-night stay at this hotel. The rooms are fully equipped and very nicely decorated. Our room had floor to ceiling windows facing the valley and views of Fansipan Mountain. The staff are wonderful: positive attitude, helpful and friendly. We particularly appreciated David and Viet on the front desk. The breakfast included is excellent with lots of variety and very good coffee. The location of the hotel is convenient for walking around SaPa and many restaurants. I would definitely stay here again.

There was some limited construction noise from a neighbour property. Not great but could happens anywhere.

Beautiful property in a central location, it’s perfect for walking everywhere and exploring Sa Pa and surrounding villages. It’s very clean and had very comfortable beds. Great shower pressure and nice soft towels and toiletries provided as well, just like a 5 star hotel. The staff are very helpful, very kind and always greet you with a smile. They even moved one of our rooms on the 2nd night so we could be on the same floor as the kids. Good breakfast options and you can also order from a menu. The kids loved the pancakes and omelettes. We will definitely stay here again.

Nothing, it’s a beautiful property with great views to the valley and the town. We absolutely loved our stay.

We had a very comfortable stay at the Horizon Hotel. The location of the Hotel is pretty amazing since it’s so close to the city centre that you can walk literally anywhere but at the same time it’s not in the middle of all the noise. Our rooms were pretty, spacious, comfortable and clean. The views from our balcony were breathtaking! Staff was very helpful and well-spoken in English and breakfast was delicious and with a lot different options to choose from. I would definitely recommend this hotel to my friends and family

I can’t really find anything that I didn’t like. I guess some of room’s amenities could be updated to a more modern versions, but it didn’t affect our stay at all.

Service was great. They speak English well and assisted us with everything that we needed including providing extra phone charger. The room had a great view. We enjoyed waking up every morning to see the panoramic mountain view right from the bed, and fresh cool air coming thru the wide open balcony throughout the day and night. The hotel location was a plus point as it was so near to Sun Plaza and Sapa Lake.

Our room is on the 7th floor. The elevator only goes up to the 6th floor. So we needed to climb a flight of stairs every time we go in and out from the hotel.

Premier room, top floor: Extremely service-oriented team from reception, restaurant and cleaning staff, simply a great team. On request, excursion tips are given, help with external scooter rentals, transport to the train station, Fansipan ticket organization, and in-house massage organized super quickly, served by first-class therapists. You always feel like a warmly welcome guest. Breakfast buffet is simple in the intercontinental area; but there are fresh egg dishes. The room was super nice and had everything you need for a high class stay; the bed was comfortable. The view from the balcony was wonderful. Many thanks to the entire staff for the wonderful time, especially to David!

nothing

The hotel is very central but quiet as it is on a side street. The rooms are spacious and very comfortable, with a lovely balcony and view. Good breakfast. David at the front desk was exceptional with suggestions and helping us to organise trips. Even though we had checked out we were able to leave our luggage and have a shower before going to catch the night train back to Hanoi.

The only suggestion (not a criticism) would be to have a water fountain with cold drinking water in the lobby.

We were upgraded to a deluxe room with a View. Unfortunately, we can't see any view because it is very foggy. But the room size is big. it is a good location that you can walk to the town center for food. Singapore 29 to 30 Dec 2022

The hotel was central and very well run. The manager was exceptionally helpful and organised a car from the station and back to the station. He also organised early check in and late check out for us, and a local tour. The room had all amenities including a coffee machine. The room was spotless and had a small balcony and view. Breakfast was very good and plentiful.