It was very clean and super friendly staff. The apartment was big and the terrace beautiful. There is even a place to wash your clothes. The location is on top of the hill but gives a good evening stroll after dinner. Pool area was nice too.

Quite pricey for the this style of apartment/hotel. We had an apartment on the lower floors and it was a bit noisy as just next to the kitchen.

To begin with, there was a very friendly and nice woman at the reception who explained everything clearly. The accommodation was very very clean and beautiful, the view from the balcony is worth it. It was very nice to have a welcome drink available until 6pm at the pool bar. In the evening, the saxophonist played and sang for the guests. Since our door opened directly to the pool, we enjoyed his singing. The balcony had two sunbeds and an umbrella as well as a table and chairs where we had breakfast, lunch and dinner with a stunning view. We had a car and we parked it right outside the hotel. There were two towels for each person (larger and smaller), as well as one large blue towel specially for visiting the pool. The kitchen had everything for cooking. Coffee machine, microwave oven, oven (but it either didn't work, or we didn't figure out how to turn it on correctly). We 1000% recommend this hotel, we would be happy to come here again.

No cons, only pros.

Clean, sparking, neat all in very good order. Apartment great, comfortable bed and beautiful view. Music and organised evenings for dining

On arrival after delayed flights we were delayed getting to our room by a very chatty receptionist. We arrived at 9.40hrs not told bar closes at 10pm. We really fancied a glass of wine and something to eat. Lady told us at bar sorry closed, (9.50) I begged for 2 glasses and some crisps as we had nothing to eat since brekfast. As I had pre warned the hotel of our late arrival it would have been a wonderful touch to have something available for us to eat. Breakfast 15 euros Nobody seemed to be having it. No welcome tray, not even a tea bag.

Light, bright apartment. Good size balcony that got the sun midday onwards. Lovely pool and nice bar area. Very friendly bar staff and the maids did such an excellent job as the room was kept spotless. Easy walk down to the harbour, shops and restaurants. Sunshine every day in February. We loved Ale Hop down by the harbour. Loved the hibiscus and greenery by the studio apartments and restaurant area..

Breakfast although very tasty and lots of choice, felt quite expensive so we only did it once. Allow more time for airport trip. The 40 minute journey took over 2 hours both ways. Top tip would be to ask for a studio or apartment away from the 2 bed apartments as walls are thin and noise of 4 people especially little ones carries! And would recommend a top floor apartment so you won't be overlooked by the upper floors.

This aparthotel feels and looks very new. We liked the space in our 2-bedroomed unit, it was plain and functional rather than luxurious but had everything we wanted. Nice balcony overlooking the town and out to sea/cliffs. Swimming pool very pleasant. Good breakfast. Very nice staff. We liked the location high up above the town as it is quiet and away from the mostly dreadful bar music and various live singing.

Personally not keen on memory-foam mattresses on beds as I find them hot. Breakfast doesn't start until 0830 - this was not great for us as we like to get up and get out to make the most of holidays. It also means that there is a bit of a rush as lots of people clearly want to get in when it starts and this makes it busier than it needs to be. Parking in the terraces near the hotel is a a bit of a lottery and we had to walk quite a long way with luggage on the day we arrived. Some bits of Los Gigantes are OK (the harbour and the Santiago walkway) but we didn't think much of the rest of it as it is tired and scruffy.

Staff friendliness and hard working - specially at reception, Paula and Vladimir! Cleanliness of all areas , rooms cleaned even if we slept until late Pool lovely warm water from early hours as the sun hits directly Amazing views - balconies are just beautiful Good at the restaurant was great - very impressed! Normal check out but we’re able to stay in the pool area until late It was my birthday and they did something for me - thank you so much 😊

Temperature in the room difficult to regulate as air con doesn’t circulate well due to shape of room. Noisy aircon turning and off. Vent in toilet would be nice but not mandatory Breakfast could a bit better but acceptable and better than many restaurants

The pool area was lovely. The views were amazing. It is a five minute walk into the town square if you take the short cut down some steps. Los Gigantes has two amazing restaurants in the main square as well as a lovely coffee shop. Didier's bar on the harbour front is also lovely. Lots of lovely walks. Has maintained a Spanish feel. Some lovely walks along the cliffs. The Diamond apartments are amazing and such good value for money. Staff are lovely and the rooms are kept immaculate by the very hard working cleaning team. Los Gigantes in general is excellent value.

There is nothing not to like about Diamond apartments or Los Gigantes.

It was very quiet, the staff are very polite, friendly, responsive. We had a problem with the aircon and someone had started fixing it before we had even walked back from reception. The views are stunning, the breakfast was great. We could not fault it. The restaurant food was very good and the night with live music was fabulous. On my partner’s birthday we came home to a decorated room. Fabulous!

There is actually nothing we did not like. There was one guest smoking in the pool area, would be nicer if that was not the case but that is the only thing we could fault at all.

we got a week to work from “home” at the start of the year so we decided to extend our stay in Tenerife and (randomly) selected this place. it was such a lovely surprise! the rooms were specious and we could work in the eating corner in the living room. The staff were super nice and it was great ending our day early enough for a swim and a cocktail at the poolside bar. the food was also very nice and exceeded our expectations from a poolside bar variety and quality. and the place is small enough to be intimate and get to know other people around the pool.

I didn’t like much los Gigantes - I found it very touristy… and obviously you would need a car there but those things are not directly linked to the hotel :-) the only thing I would change is the kitchenette which was a bit outdated and didn’t have as many appliances and plates as in other places we stayed in.. but even as is it was great.

Everything was excellent! Magnificent views to the ocean and Los Gigantes and super clean! The staff was very helpful and friendly and they even prepared a birthday surprise for us!