Bed/pillows were very comfortable Size of villa was spacious

Roaches came out at night when lights turned off. Not cool Upgrade the furniture. I felt like I was back in 1985.

Quiet! Just far enough away from the congestion of the theme parks but still a short drive. The room was clean, spacious, and the amenities were as listed. The kitchen was stocked with all serving utensils and dishes, along with pots and pans for food prep. Having a washer/dryer in the unit was a lifesaver for our family!

There is not much to complain about! This is just personal preference but having more for little kids to do in the pool area. Our youngest was almost too old for the kids pool but not quite tall enough for the adult pool.

I like that it was like a condo. It was clean. Location was nice.

I didn’t like when I checked in, they were trying to push a 90 minute time share seminar. They were happy to talk to me but when I told him I was not interested he became sour. Like sorry I came for a relaxing vacation, not to wasted my time of “90 minutes “ of a meeting that would be longer. Took me 20 minutes just to check in and get to my room. I would stay here again, just give me my key and just bypass the whole time share crap.

The location was good.

-Since I am an IHG group member I was pushed a little to attend a 90min presentation for another local resort. I was not there for a resort experience and felt a little pressure when I did not really want to hear about it. -I did have to call the front desk as there were people above our room who were "running around" until at least midnight. I'm patient, but it was obvious that the people above us had young children who were allowed to run around a good portion of the night

This hotel was located in a great spot that put me at a close distance to family and friends. The Staff was very friendly and helpful. The room/villa was amazing! I must've not seen all the pics online - this was equipped with a kitchen and utensils, etc. I enjoyed the pool - huge pool! Ample parking. The accommodations were just super! I have raved about this hotel to others! Thank you!

There is nothing really negative to say.

The staff was rude , I asked for a late check out and they told be policy was to ask the night before not the morning off so they wouldn't grant it til I ask to speak to someone else . The hotel was empty . Then I asked to get another night and was told they had no rooms available. I went online and they had rooms open . Very unhappy. It was my second time staying . Love the facility but they aren't accommodating .

The staff was absolutely amazing ! Between the front desk lady , to the other staff that chimed in with my questions , amazing customer service! They went above and beyond to make sure my stay was exceptional!

I absolutely loved everything about this place , highly recommended!

The staff was friendly and very accommodating. We were able to check in very early, and check out late. 😀 It was a clean and relaxing atmosphere. Two beds/two baths ,full kitchen, washer/dryer, TVs in every room, dining room/living room with a balcony. BBQ grills available for use. Great for a family vacay. The activities center is nice. The pools and hot rubs are great! My family loved the mini golf- it is a very nice course. It is very close to shops, Wal-Mart, and restaurants. The hospitality is awesome!

Having to leave. Lol

Very close to our destination, traffic was horrible but that’s typical for the area

Took too long to check in, felt very redundant with 2 clerks asking same questions at different times, process was not very efficient. My listing showed 2 beds not a bed and pull out couch, that was disappointing

They timeshare marketing at resort. After only one day of stay I was offered a deal to tour their resort...After going over details and getting a timeshare slot I thought it would go smooth.. They convinced there was no way I could cancel my spot and if I did they would charge the cancelation fee to my room. I prepaid for my stay.. After going anyway after a bad judgements call... the booking agent managed to give me the wrong address.. We went over this address twice and she told me it was correct. After the bad adress from the agent and a bad Uber driver...One Hour later I'm out $67 and because of the confusion they no longer wanted to honor my spot.. Spot was canceled and I'm out $67 ...Called to Management no compensation what so ever...A waste of time and money do yourself a favor and stay at the hotel and enjoy your stay....Never again!

Timeshare marketing presentation offer as soon as you arrived a deal of a lifetime that was not any deal.