Great location. We felt safe however while we were there a car that was parked across the street from the hotel had their windows smashed in and their belongings were stolen.

Our thermostat did not work in the bedroom of our suite. We did request someone come up and fix it and it was not fixed. The staff did supply us with a box fan which did make sleeping a lot more comfortable. We were in room 310. The morning of check out we had two different employees knock on the door at 10:00 am asking when we were leaving....checkout is 11:00. It left us with a bad last impression.

The style of the hotel is very nice, this is definitely something special. I'm traveling a lot and I'm so tired of all this boring HolidayInn types of hotels, there is no personality, so boring. So I do appreciate a lot when there is a creativity takes place in every detail and every touch. My husband and I had a wonderful time at this hotel for our anniversary. The staff were top notch, very courteous and positive. Special thanks for fulfilling the request for champagne in the room upon arrival. Such details form wonderful impressions. The hotel is quiet, comfortable and safe.

Nothing. Everything was amazing.

Very nice location. Close to many restaurants and tourist attractions. Staff we encountered were friendly and helpful. Our room was spacious and had everything we needed.

Bed was ok, not luxurious by any means. Our view was of a brick wall and our windows were frosted so we could not look out to see the weather. The restaurant was too fancy for our taste. We couldn't find anything on the menu (dinner) that we were interested in. The hotel was clean and nice, but I prefer a more luxurious environment.

It is a beautiful historic building. The location was conveniently located for downtown and sports park activities. Our room was very comfortable and well stocked. Very clean. We enjoyed the museum. It would be a beautiful venue for an event. Parking was super convenient across the street. We found a great brunch spot around the corner. The Savoy bar inside the hotel was a perfect stop for a nightcap. Great stay.

The entrance was a little strange, down a long hallway. It didn’t affect our stay but we weren’t sure we were going in the right entrance.

Nice facility. Bed was comfortable, water pressure was great, location was really convenient for me as I was in KC for a conference. I appreciated the quality bath products, the comfortable couch in the room). Staff was sweet too

Didn't love that the cleaning of my room was unpredictable: sometimes they would show up at 8am, sometimes I'd leave for the morning and still come back to an uncleaned room. By Thursday, the place was filled with drunk people, so be prepared for that experience (but in the room, i couldn't hear anything)

Location. Extremely professional, courteous and friendly staff. Massive clean and comfortable bedding and rooms. Shower pressure great. Views great. 24 hour check in handy when you come in at midnight from a delayed train. Art deco impressive. Restaurant and bar attached to hotel delicious. Love the cocktails. Totally safe to stay here for a solo traveller. Up the road from Australian Bakery of you need a fix of vegemite and meat pies.

That I didnt stay longer in Kansas City to explore the food culture.

The art displayed around the hotel was wonderful. Some of the installations were literally breath taking. The "pet" penguins around the floors were fun, you are invited to interact with them and to record your interaction with them. The dining room was classic American, we dined in "The Presidents Booth" the favourite of President Harry Truman. The bar is manned by an excellent cocktail making barman, he created a "one off" for my wife.

Breakfast was not included in our package. The staff were largely helpful, but some were less than so.

The hotel decor and feel is amazing. The rooms are cozy yet modern. The bed was amazingly comfortable. Loved the art.

The bartending staff member who completed our drink or at Savoy was disappointing. They were pretentious and dishonest (e.g., didn’t even offer change for a $12 drink when both my friend and I each provided a $20). The restaurant was swanky but overpriced for the food flavor.

It is a beautiful trendy boutique. The art was impeccable and the room was gorgeous and roomy. The staff at check in was wonderful..our room was ready by 1pm.

Sooo.. nothing to eat before 5pm and I mean nothing. very limited food options near hotel. We had 2 strange incidents with staff. One staff member starting crying in our room about her coworkers and we witnessed a loud argument between staff and a guest. Also our tv did not work and this seemed to be a problem all over the hotel

The beds were comfy, the building is charming, it was quiet, safe and clean. The catering (I was there on business) was EXCEPTIONAL.What sets 21cMuseum apart (other than the food) is the staff. Every single person (2 front desk girls, all valets, cleaning staff, event staff) was over the top friendly, polite and kind. So refreshing in our world today. Thank you so much for the lovely stay.