We booked 4 room - 3 out of 4 room have some issue on its own. Prompt service e.g. call for maintenance to repair aircon n cistern faulty - arrived in 5 to 10 mins.

We booked 4 rooms - 3 out of 4 rooms have some issue on its own. 1. Called for maintenace to check aircon not cold - problem not solved. 2. Called for no flow water in the cistern - issue solved. 3. Housekeeping - should check bed sheet before cover the bed - 1 bed got blood stain on it. We realised it when we about to sleep. Forgot to inform the front desk.

Location wise excellent coz its nearby to many eateries, and also theres a mall too. But didnt bother check it out. Room was very clean and well furnished. Good bedding fittings, room was cleaned oftenly. Free flow of bottled water. Breakfast buffet was just ok for me in terms of variety and tastewise. Plenty of parking lot surrounding the hotel.

It was quite a distance from the beach. Couldn't find my way. Room windows cant be opened, need to on the AC thruout our stay so that it wont feel stuffy. No pool.

The rooms were neat and clean with daily housekeeping. The location was surrounded by eateries with Pakistani food, seafood, Malay Nasi Padang, Pizza Hut, Subway, bakery, etcetera. Simply delightful! The hotel was just a few km away from the beach. If I had chosen a beach resort, I would have missed out on the food splendour near the hotel! Staff were prompt in answering our requests and queries. Courteous, polite. They even got me an excellent driver who would take us to places of interest at an affordable rate. Thank you.

Nothing. I plan to stay at Amansari Hotel the next time I visit Desaru with my family.

Location was good, and there was free parking right below the hotel. Good food options available nearby, and the beach was an 8 min drive away, just a straight road down from the hotel. Customer service was great and friendly too! Sheets are clean, we got fresh towels everyday, and no problem with hot water.

The parking was open-air, so the car became very hot. Aside from that, nothing much. This is a good hotel and value for money.

We have stayed at this hotel for the second time. Despite being a 3-star hotel, it provided excellent service and was conveniently located near amenities and good food options. We had a late check-in due to heavy traffic at the Causeway, but the staff was helpful and prepared our room. The rooms were clean and the breakfast was decent. We would definitely consider staying here again.

Nil

Facility top

Floor a bit sticky

The strategic location, which is near to a mall, various food establishments, a 24-hour laundrette, ample parking space, and a petrol kiosk, made the family trip a wonderful experience. Very convenient. Short driving distance to the water plays and beach.

A well-served breakfast. Notwithstanding, adding varieties of dishes could be considered.

Strategic location of the hotel, as there are a lot of restaurants (mostly halal/muslim), supermarket, 7 Eleven and mini mart for any necessities. It is alos near to the Le Cloud Cafe and Comma Bakes cafe which are highly recommended. The hotel location is easily recognized by Grab Drivers

The hotel does not provide free pick up shuttle service from the ferry terminal as compared to the other hotels. Nevertheless, our stay at Amansari is still value for money

Spacious superior room... clean n tidy... strategic location in the middle of many attractive vacation spot... e.g desaru beach, adventure waterpark desaru, bujang firefly, fruit farm and muzium nelayan... really satisfying, the breakfast also not bad... stay for 2 days for both day the menu changes for some main menu...

The breakfast could have more variety of food... also not sure what is the function of card reader in the lift cause can get to my room floor without using it...

Everything else Pillows were really soft and comfy Good TV channels Engr staffs came very fast to our room to fix our issues Good location, with many eateries and burger and durian stall with smart and friendly cute cat nearby!

Toilet had many flies at drain area (more than 20) and slight stench (had to spray perfume) when we first went in Air con not cold at first had to call engr Toilet was stuck after few usage had to call engr again Reception Staff did not allow for late check out when requested for 1 or 2pm, informed us there were other coming in the next day. But honestly during pandemic full house?