New building, nicely tiled. Nobody used the gym while I was there. Tipsy Elephant [rooftop bar] was good with a sunset view over the river.

The bedroom looked empty & as a double room it only had 1 chair - needed at least 1 more, if not a sofa, and a small table would be nice to eat off. Room had a damp smell - traced to the roller blind on the window in the shower, all they need to do is drill tiny holes in the plastic strip at the bottom of the blind to let the water drain [and a steeper window ledge would help]. Breakfast was cold, despite having stay hot bowls, the eggs were just tepid.

The location is right in spot, close to night market, few restaurants, grocery shops.. the staff is really great, polite and helpful. Especially manager Ms. Pheng. Big thank you..

We stayed at 9th floor, and above us is the bar and restaurant.. which is a bit noisy during night. Also few constructions going on around.. that wasn’t pleasant during our daily nap time.. however Ms. Pheng managed to change and upgrade our room to the street side..

The staff was professional,friendly and helpful. It is a good place to relax in. Able to walk to many attractions and a number of really good restaurants are nearby. Recommend will and have stay here more than once. Breakfast was fine, the staff very helpful.

Location is superb, next to many restaurants and Mae Khong river, night market just a few steps from hotel.

I have booked 3 bedrooms and all of them got mouldy and musty smells so I have asked staff to change our rooms. Man at reception had promised to do it then he gone so I need to called again and lady at lobby she came by herself took us to check to another room and changed rooms for us , thank you.

It’s a convenient place. Facilities are fine. Nice rooftop. Breakfast average. Nice location. Rooms are quiet.

At the check in they ask me for 500.000 KIP as deposit, which I didn’t had and offered to block it from my credit card but it was not possible. Finally the kept my passport although they gave it me back when I ask the day after because I need it. This should be informed in advance o be part of the conditions.

The staff is very kind. An aspect that I found remarkable was the breakfast. Plenty of delicious offers for different tastes. In addition, the staff is always attentive to host’s requirements.

The location is in a very touristic area. I went to the city for work, and it might have not been the best option.

Basic and not too much.

Shower room - water pressure too low and temperature inconsistent.

All was excellent

Staff unhelpful I had to Cary my bags Check in and check out

The hotel is in a perfect location and almost everything is perfect. Friendly staff, Clean rooms and facilities. The roof restaurant is perfect with a perfect view of Mekong River and Thailand. Every afternoon after 4 PM the street of the hotel becomes a street restaurant by the help of street food sellers. The hotel is close to all main attractions and the staff helps you to get a taxi or shuttle to everywhere. There are lots of different restaurants at walking distance.

The Breakfast could be improved with additional choices such as Cheese, bread, fruit and tea varieties.

Excellent location overlooking a very busy nightlife street, but the room was very well insulated from street noise and quite comfortable.

Oddly, after checking in and giving credit card information, they wanted a $30 US cash deposit for the room. I only had $25 in US currency and they accepted the lesser amount. This deposit was returned at check out, but I travel reasonably frequently and have never experienced this. I just found it a bit strange and something to be aware of before arriving.