219 reviews
From
$300101 Chaoanou Road, Vientiane, 10100, Laos
219 reviews
1/129
Restaurant
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Air conditioning
Bar
Welcome to the SureStay Hotel by Best Western in Vientiane, the gem where comfort meets adventure! Nestled just 0.2mi from the city center at 101 Chaoanou Road, this 4-star haven is perfect for exploring the vibrant capital of Laos. With a starting price as low as $XX per night, you'll find luxury within reach.
Get ready to indulge in the delightful breakfast offered each morning and treat yourself to delicious meals at the on-site restaurant. Whether you wish to kick back in your air-conditioned room with a balcony view of the river, or fuel your adventures with a visit to the hotel’s fitness center, there’s something for everyone. And don’t forget to relax at the bar after a day of discovery, or use the free Wi-Fi to plan your next day out!
With 219 glowing reviews, guests rave about the friendly 24-hour front desk service and the hotel's convenient amenities, including free private parking and a relaxing terrace. Whether you're here for business or leisure, the SureStay Hotel promises a delightful stay. From room service to shuttle services, they have you covered so you can focus on what really matters—enjoying your trip!
But wait, there’s more to experience here at the SureStay Hotel beyond the stunning views and cozy accommodations! Treat your tastebuds at the Tipsy Elephant, the hotel's trendy on-site restaurant that caters to both families and singles. Delight in a menu bursting with flavors that ranges from American classics to local delicacies, Asian delicacies to international favorites. It's the perfect spot to recharge after a day of sightseeing or to gather your companions for a bit of fun. With a modern ambiance and a hint of family-friendly charm, every meal is sure to create lasting memories.
Guest reviews highlight not just the amenities, but also the incredible atmosphere that surrounds the hotel. Imagine sipping on a refreshing cocktail at the bar, the strains of laughter and chatter filling the air, as fellow explorers share tales of the day’s adventures. The terrace offers an ideal setting for those sunny afternoons, inviting you to sit back, sip some coffee, and soak in the warm Laotian sun. Whether you’re unwinding after a busy day or gearing up for an evening out, you’re in for a treat at this lively gathering place.
Planning your stay? There’s no hassle here with payment options tailored for your convenience. Cash isn’t accepted, but don’t fret—VISA, Mastercard, UnionPay debit cards, and JCB are all at your service. Many travelers appreciate the ease with which they can settle in without worrying about carrying cash. So leave your worries at home and embrace the adventure that awaits you in Vientiane at the SureStay Hotel by Best Western. Your journey of unforgettable memories and delightful moments starts right here!
Closest airports
Wattay International Airport
3.1miUdon Thani International Airport
41.8miRestaurant
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Air conditioning
Bar
Tour desk
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
River view
Elevator
View
Balcony
Bathtub
Free toiletries
Show 22 photos
Executive, King Size, River View
1 King Size Bed
400 sqft
River view
City view
Balcony
Bathtub
+
More details
The spacious air-conditioned double room offers a TV, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
Show 18 photos
Superior, King Size
1 King Size Bed
290 sqft
River view
City view
Minibar
Air conditioning
x4
+
x3
More details
The spacious air-conditioned double room provides a TV, a mini-bar, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.
Show 20 photos
Deluxe
1 King Size Bed
345 sqft
River view
City view
Minibar
Air conditioning
+
More details
The spacious air-conditioned double room provides a TV, a mini-bar, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.
Show 20 photos
Suite, River View
1 King Size Bed
560 sqft
River view
City view
Balcony
Bathtub
+
More details
The spacious air-conditioned suite features a TV, a mini-bar, a tea and coffee maker, a seating area as well as city views.
Superior, 2 Single, City/River View
2 Twin Beds
Minibar
24-hour front desk
Non-smoking rooms
+
More details
2 Single Beds, Non-Smoking, Superior Room, City View, River View, In-Room Safe, Iron And Ironing Board, Continental Breakfast
Superior, King Size, City/River View
1 King Size Bed
Minibar
24-hour front desk
Non-smoking rooms
+
More details
1 King Bed, Non-Smoking, Superior Room, City View, River View, In-Room Safe, Iron And Ironing Board, Continental Breakfast
Show 18 photos
Superior, Twin
270 sqft
Free wifi
Minibar
Refrigerator
Non-smoking rooms
+
More details
The air-conditioned double room offers a TV, a mini-bar, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.
Show 18 photos
Superior, 2 Single
2 Twin Beds
270 sqft
River view
City view
Minibar
Air conditioning
+
More details
Executive, King Size, River View, Balcony, Bathtub
1 King Size Bed
Balcony
+
More details
Suite, River View, Balcony, Bathtub
1 King Size Bed
Balcony
+
More details
Show 4 photos
Executive
1 King Size Bed
+
More details
Deluxe, King Size, City/River View
1 King Size Bed
+
More details
8.5
219 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Alan
8.2
December 2023
New building, nicely tiled. Nobody used the gym while I was there. Tipsy Elephant [rooftop bar] was good with a sunset view over the river.
The bedroom looked empty & as a double room it only had 1 chair - needed at least 1 more, if not a sofa, and a small table would be nice to eat off. Room had a damp smell - traced to the roller blind on the window in the shower, all they need to do is drill tiny holes in the plastic strip at the bottom of the blind to let the water drain [and a steeper window ledge would help]. Breakfast was cold, despite having stay hot bowls, the eggs were just tepid.
Ahmed
8.2
August 2024
The location is right in spot, close to night market, few restaurants, grocery shops.. the staff is really great, polite and helpful. Especially manager Ms. Pheng. Big thank you..
We stayed at 9th floor, and above us is the bar and restaurant.. which is a bit noisy during night. Also few constructions going on around.. that wasn’t pleasant during our daily nap time.. however Ms. Pheng managed to change and upgrade our room to the street side..
Robert
10
October 2022
The staff was professional,friendly and helpful. It is a good place to relax in. Able to walk to many attractions and a number of really good restaurants are nearby. Recommend will and have stay here more than once. Breakfast was fine, the staff very helpful.
Nathkrittaya
8.2
August 2024
Location is superb, next to many restaurants and Mae Khong river, night market just a few steps from hotel.
I have booked 3 bedrooms and all of them got mouldy and musty smells so I have asked staff to change our rooms. Man at reception had promised to do it then he gone so I need to called again and lady at lobby she came by herself took us to check to another room and changed rooms for us , thank you.
Pau
9.1
October 2023
It’s a convenient place. Facilities are fine. Nice rooftop. Breakfast average. Nice location. Rooms are quiet.
At the check in they ask me for 500.000 KIP as deposit, which I didn’t had and offered to block it from my credit card but it was not possible. Finally the kept my passport although they gave it me back when I ask the day after because I need it. This should be informed in advance o be part of the conditions.
Roberto
10
May 2024
The staff is very kind. An aspect that I found remarkable was the breakfast. Plenty of delicious offers for different tastes. In addition, the staff is always attentive to host’s requirements.
The location is in a very touristic area. I went to the city for work, and it might have not been the best option.
Chengkwee
8.2
August 2022
Basic and not too much.
Shower room - water pressure too low and temperature inconsistent.
Paul
10
July 2022
All was excellent
Staff unhelpful I had to Cary my bags Check in and check out
Fazil
9.1
May 2022
The hotel is in a perfect location and almost everything is perfect. Friendly staff, Clean rooms and facilities. The roof restaurant is perfect with a perfect view of Mekong River and Thailand. Every afternoon after 4 PM the street of the hotel becomes a street restaurant by the help of street food sellers. The hotel is close to all main attractions and the staff helps you to get a taxi or shuttle to everywhere. There are lots of different restaurants at walking distance.
The Breakfast could be improved with additional choices such as Cheese, bread, fruit and tea varieties.
Thomas
10
December 2022
Excellent location overlooking a very busy nightlife street, but the room was very well insulated from street noise and quite comfortable.
Oddly, after checking in and giving credit card information, they wanted a $30 US cash deposit for the room. I only had $25 in US currency and they accepted the lesser amount. This deposit was returned at check out, but I travel reasonably frequently and have never experienced this. I just found it a bit strange and something to be aware of before arriving.
Attractions
Lao Textiles
0.2miHaw Phra Kaew (Ho Phra Keo)
0.2miPresidential Palace
0.5miVientiane Morning Market (Talat Sao)
0.8miWat Si Muang
1.1miPatuxai (Victory Gate)
1.1miCOPE Visitor Centre
1.2miWat Sisaket (Wat Si Saket)
2.3miPha That Luang
2.3miBuddha Park (Xieng Khuan)
11.2miAttractions
Lao Textiles
0.2miHaw Phra Kaew (Ho Phra Keo)
0.2miPresidential Palace
0.5miVientiane Morning Market (Talat Sao)
0.8miWat Si Muang
1.1miPatuxai (Victory Gate)
1.1miCOPE Visitor Centre
1.2miWat Sisaket (Wat Si Saket)
2.3miPha That Luang
2.3miBuddha Park (Xieng Khuan)
11.2miAirports
Wattay International Airport
3.1miUdon Thani International Airport
41.8miTipsy Elephant
Cuisines
Ambiances
Restaurant
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Air conditioning
Bar
Tour desk
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
River view
Elevator
View
Balcony
Bathtub
Free toiletries
Activities
Happy hour
Bathroom
Bathrobe
Bathtub
Free toiletries
Hairdryer
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Minibar
Restaurant
Snack bar
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Currency exchange
Invoice provided
Tour desk
General
Air conditioning
Designated smoking area
Elevator
Non-smoking rooms
Room service
Smoke-free property
Internet
Free wifi
Living Area
Desk
Sitting area
Sofa
Media & Technology
Telephone
TV
Outdoors
Balcony
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Iron
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Spa
Fitness center
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
City view
River view
View
From 14:00
Until 23:30
Guests are required to show a photo identification and credit card upon check-in
From 06:00
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Free private parking is available on site (reservation is needed).
Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
Extra bed upon request
$30 per person per day
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for cribs.
Cash
JCB,
Visa,
Mastercard,
UnionPay debit card,
UnionPay
This property does not accept cash.
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