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8.5

219 reviews

SureStay Hotel by Best Western Vientiane

SureStay Hotel by Best Western Vientiane

101 Chaoanou Road, Vientiane, 10100, Laos

Choose dates to view prices

Restaurant

Business center

Free Private Parking

Free wifi

Room service

Fitness center

Air conditioning

Bar

SureStay Hotel by Best Western Vientiane

Welcome to the SureStay Hotel by Best Western in Vientiane, the gem where comfort meets adventure! Nestled just 0.2mi from the city center at 101 Chaoanou Road, this 4-star haven is perfect for exploring the vibrant capital of Laos. With a starting price as low as $XX per night, you'll find luxury within reach.

Get ready to indulge in the delightful breakfast offered each morning and treat yourself to delicious meals at the on-site restaurant. Whether you wish to kick back in your air-conditioned room with a balcony view of the river, or fuel your adventures with a visit to the hotel’s fitness center, there’s something for everyone. And don’t forget to relax at the bar after a day of discovery, or use the free Wi-Fi to plan your next day out!

With 219 glowing reviews, guests rave about the friendly 24-hour front desk service and the hotel's convenient amenities, including free private parking and a relaxing terrace. Whether you're here for business or leisure, the SureStay Hotel promises a delightful stay. From room service to shuttle services, they have you covered so you can focus on what really matters—enjoying your trip!

But wait, there’s more to experience here at the SureStay Hotel beyond the stunning views and cozy accommodations! Treat your tastebuds at the Tipsy Elephant, the hotel's trendy on-site restaurant that caters to both families and singles. Delight in a menu bursting with flavors that ranges from American classics to local delicacies, Asian delicacies to international favorites. It's the perfect spot to recharge after a day of sightseeing or to gather your companions for a bit of fun. With a modern ambiance and a hint of family-friendly charm, every meal is sure to create lasting memories.

Guest reviews highlight not just the amenities, but also the incredible atmosphere that surrounds the hotel. Imagine sipping on a refreshing cocktail at the bar, the strains of laughter and chatter filling the air, as fellow explorers share tales of the day’s adventures. The terrace offers an ideal setting for those sunny afternoons, inviting you to sit back, sip some coffee, and soak in the warm Laotian sun. Whether you’re unwinding after a busy day or gearing up for an evening out, you’re in for a treat at this lively gathering place.

Planning your stay? There’s no hassle here with payment options tailored for your convenience. Cash isn’t accepted, but don’t fret—VISA, Mastercard, UnionPay debit cards, and JCB are all at your service. Many travelers appreciate the ease with which they can settle in without worrying about carrying cash. So leave your worries at home and embrace the adventure that awaits you in Vientiane at the SureStay Hotel by Best Western. Your journey of unforgettable memories and delightful moments starts right here!

Closest airports

Wattay International Airport

3.1mi

Udon Thani International Airport

41.8mi

Most popular amenities

Restaurant

Business center

Free Private Parking

Free wifi

Room service

Fitness center

Air conditioning

Bar

Tour desk

Parking On Site

Terrace

24-hour front desk

Non-smoking rooms

River view

Elevator

View

Balcony

Bathtub

Free toiletries

Rooms

Executive King Room with River View - Non-Smoking in SureStay Hotel by Best Western Vientiane

Show 22 photos

Executive, King Size, River View

1 King Size Bed

400 sqft

River view

City view

Balcony

Bathtub

+

More details

The spacious air-conditioned double room offers a TV, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

Superior King Room - Non-Smoking in SureStay Hotel by Best Western Vientiane

Show 18 photos

Superior, King Size

1 King Size Bed

290 sqft

River view

City view

Minibar

Air conditioning

x4

+

x3

More details

The spacious air-conditioned double room provides a TV, a mini-bar, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.

Deluxe King Room - Non-Smoking in SureStay Hotel by Best Western Vientiane

Show 20 photos

Deluxe

1 King Size Bed

345 sqft

River view

City view

Minibar

Air conditioning

+

More details

The spacious air-conditioned double room provides a TV, a mini-bar, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.

Suite King Room with River View – Non-Smoking in SureStay Hotel by Best Western Vientiane

Show 20 photos

Suite, River View

1 King Size Bed

560 sqft

River view

City view

Balcony

Bathtub

+

More details

The spacious air-conditioned suite features a TV, a mini-bar, a tea and coffee maker, a seating area as well as city views.

Superior, 2 Single, City/River View

2 Twin Beds

Minibar

24-hour front desk

Non-smoking rooms

+

More details

2 Single Beds, Non-Smoking, Superior Room, City View, River View, In-Room Safe, Iron And Ironing Board, Continental Breakfast

Superior, King Size, City/River View

1 King Size Bed

Minibar

24-hour front desk

Non-smoking rooms

+

More details

1 King Bed, Non-Smoking, Superior Room, City View, River View, In-Room Safe, Iron And Ironing Board, Continental Breakfast

Show 18 photos

Superior, Twin

270 sqft

Free wifi

Minibar

Refrigerator

Non-smoking rooms

+

More details

The air-conditioned double room offers a TV, a mini-bar, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.

 Superior Twin Room - Non-Smoking in SureStay Hotel by Best Western Vientiane

Show 18 photos

Superior, 2 Single

2 Twin Beds

270 sqft

River view

City view

Minibar

Air conditioning

+

More details

Executive, King Size, River View, Balcony, Bathtub

1 King Size Bed

Balcony

+

More details

Suite, River View, Balcony, Bathtub

1 King Size Bed

Balcony

+

More details

Room

Show 4 photos

Executive

1 King Size Bed

+

More details

Deluxe, King Size, City/River View

1 King Size Bed

+

More details

Guest reviews

8.5

219 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇬🇧

Alan

8.2

December 2023

New building, nicely tiled. Nobody used the gym while I was there. Tipsy Elephant [rooftop bar] was good with a sunset view over the river.

The bedroom looked empty & as a double room it only had 1 chair - needed at least 1 more, if not a sofa, and a small table would be nice to eat off. Room had a damp smell - traced to the roller blind on the window in the shower, all they need to do is drill tiny holes in the plastic strip at the bottom of the blind to let the water drain [and a steeper window ledge would help]. Breakfast was cold, despite having stay hot bowls, the eggs were just tepid.

🇸🇦

Ahmed

8.2

August 2024

The location is right in spot, close to night market, few restaurants, grocery shops.. the staff is really great, polite and helpful. Especially manager Ms. Pheng. Big thank you..

We stayed at 9th floor, and above us is the bar and restaurant.. which is a bit noisy during night. Also few constructions going on around.. that wasn’t pleasant during our daily nap time.. however Ms. Pheng managed to change and upgrade our room to the street side..

🇺🇸

Robert

10

October 2022

The staff was professional,friendly and helpful. It is a good place to relax in. Able to walk to many attractions and a number of really good restaurants are nearby. Recommend will and have stay here more than once. Breakfast was fine, the staff very helpful.

🇹🇭

Nathkrittaya

8.2

August 2024

Location is superb, next to many restaurants and Mae Khong river, night market just a few steps from hotel.

I have booked 3 bedrooms and all of them got mouldy and musty smells so I have asked staff to change our rooms. Man at reception had promised to do it then he gone so I need to called again and lady at lobby she came by herself took us to check to another room and changed rooms for us , thank you.

🇪🇸

Pau

9.1

October 2023

It’s a convenient place. Facilities are fine. Nice rooftop. Breakfast average. Nice location. Rooms are quiet.

At the check in they ask me for 500.000 KIP as deposit, which I didn’t had and offered to block it from my credit card but it was not possible. Finally the kept my passport although they gave it me back when I ask the day after because I need it. This should be informed in advance o be part of the conditions.

🇧🇴

Roberto

10

May 2024

The staff is very kind. An aspect that I found remarkable was the breakfast. Plenty of delicious offers for different tastes. In addition, the staff is always attentive to host’s requirements.

The location is in a very touristic area. I went to the city for work, and it might have not been the best option.

🇸🇬

Chengkwee

8.2

August 2022

Basic and not too much.

Shower room - water pressure too low and temperature inconsistent.

🇦🇺

Paul

10

July 2022

All was excellent

Staff unhelpful I had to Cary my bags Check in and check out

🇹🇷

Fazil

9.1

May 2022

The hotel is in a perfect location and almost everything is perfect. Friendly staff, Clean rooms and facilities. The roof restaurant is perfect with a perfect view of Mekong River and Thailand. Every afternoon after 4 PM the street of the hotel becomes a street restaurant by the help of street food sellers. The hotel is close to all main attractions and the staff helps you to get a taxi or shuttle to everywhere. There are lots of different restaurants at walking distance.

The Breakfast could be improved with additional choices such as Cheese, bread, fruit and tea varieties.

🇺🇸

Thomas

10

December 2022

Excellent location overlooking a very busy nightlife street, but the room was very well insulated from street noise and quite comfortable.

Oddly, after checking in and giving credit card information, they wanted a $30 US cash deposit for the room. I only had $25 in US currency and they accepted the lesser amount. This deposit was returned at check out, but I travel reasonably frequently and have never experienced this. I just found it a bit strange and something to be aware of before arriving.

Points of Interest Around SureStay Hotel by Best Western Vientiane

Attractions

Lao Textiles

0.2mi

Haw Phra Kaew (Ho Phra Keo)

0.2mi

Presidential Palace

0.5mi

Vientiane Morning Market (Talat Sao)

0.8mi

Wat Si Muang

1.1mi

Patuxai (Victory Gate)

1.1mi

COPE Visitor Centre

1.2mi

Wat Sisaket (Wat Si Saket)

2.3mi

Pha That Luang

2.3mi

Buddha Park (Xieng Khuan)

11.2mi

Restaurants

Tipsy Elephant

Cuisines

  • American
  • Local
  • Asian
  • International

Ambiances

  • Family Friendly
  • Modern

Amenities of SureStay Hotel by Best Western Vientiane

Restaurant

Business center

Free Private Parking

Free wifi

Room service

Fitness center

Air conditioning

Bar

Tour desk

Parking On Site

Terrace

24-hour front desk

Non-smoking rooms

River view

Elevator

View

Balcony

Bathtub

Free toiletries

Stay rules - SureStay Hotel by Best Western Vientiane

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Children and beds

  • Cards accepted at this property