The staff are extremely helpful and attentive. Anything you want they will try to accommodate. The hotel facilities are very good although the bar area is a little small but there are other bar areas that we found later. The location is great and having worked in the area it was a great way to re-visit and see what ahs changed (not a lot!) The room is really spacious and although no view the large TV makes up for this! The bed was so comfy and huge and the room and bathroom spotless.

I am currently suffering some mobility issues following an accident and the height of the shower was a problem to exit from. This was not something I highlighted to the hotel in advance but maybe noting this on the description of facilities as may help for people with mobility issues.

V quiet and very large room right by St Paul’s Cathedral and Blackfriars station

Not much nearby in terms of restaurants etc. but just a couple of tube stops away or a walk

Just what we needed for our weekend visit to central London. The hotel entrance is just across from the Blackfriars tube station exit, maybe two minutes' walk, and South Bank is five minutes away on foot. London Eye, OXO Tower, The Shard and St Paul's can all be seen from around the hotel. Staff were friendly and efficient. Hotel was clean and quiet. Room was very comfortable and the drencher shower just perfect! Checkout was a wonderful midday. If I have one observation, it's that milk for your tea or coffee seems hard to come by at the otherwise excellent buffet breakfast. Fantastic stay, this will probably be our first choice of accommodation on our next visit.

We arrived late due to our flight into London being delayed. After check in the member of staff on reception rushed down to the kitchen to arrange club sandwiches so we didn’t miss room service (which was literally just about to close). We really appreciated this as my wife and I were very tired and hungry. The staff here are always so friendly and helpful and really do go the extra mile. It is always a pleasure to stay here.

Everything was perfect as you would expect from a Hyatt hotel.

Friendly and helpful staff. Quiet and exceptionally clean hotel. All amenities in room were excellent. Personally find the colour scheme very restful. The bean shaped sofa within the room was great for seating 2 very comfortably.

Ordering breakfast in-room was complicated with tiny print on my iPhone. Gave up and decided to go down for breakfast instead but food was excellent!

Room was good, breakfast fine. Staff were all excellent and hotel is in a great location, very convenient for transport

The only issue with our room was the heating/AC was a bit unpredictable in that room temp per the thermostat was usually 21-22 degrees despite us setting the room temperature at 19 degrees. We had dinner at the Chinese Cricket Club and were a bit disappointed with the portion sizes for the main dishes.

Hotel staff was very polite, respectful, helpful and friendly. Room was spacious, clean and quiet. The TV was huge. The location is spot on - close to Thames, metro and railway station and within a walking distance of multiple sights. The overall area felt very safe too.

The hotel bar was a bit mediocre, but it didn't affect us in a negative way.

Room was large and well kept Breakfast was very delightful and had many, many choices. Location- pretty good. Had the tube station just across the road. Most other sites of interest were within walking distance.

The building- not so modern but probably in keeping with the surrounding buildings. Overall service and attention of staff a bit on the slower side.

Beautifully appointed room in an upscale hotel located in one of the best locations - next to the river and across the street from Blackfriars station. Superb breakfast, very friendly and attentive staff

Dangerous soap holder in the shower (which doesn't serve any purpose since soap/shampoo/conditioner are provided in pump bottles). I hit and injured my elbow on the sharp metal edges just washing my hair, and my wife bumped her head doing the same thing. Ouch!

lovely spacious and stylish room with all amenities and really comfy beds

it was a little expensive and my room booked did not include breakfast which may stop me returning, The breakfast was good but quite pricey and not exceptional