Everything. Nothing to complain about in terms of the property.

I really do not like every single thing having a service charge. I pay for a room and then discover service charges for the cleaners, the staff. Really when did we become an American state! A buffet breakfast - you help your self - and they add a £6.50 service charge. It’s shocking and really putting me off. I tip good service. I pay for a good room and then I have to pay a service charge to have it cleaned. I personally would prefer if you paid staff a valued amount instead of putting onto the customer all the time.

everything was great in the hotel, easy to get around, plenty of facilities. Room was a great size and very clean Lovely to have water jugs and water to get for free in the corridor

I wish you could move or black out the mirror it was huge and by the bed and not relaxing to keep seeing yourself also for single female travellers would be great to have an additional locking system that externally no key can open finally the ironing board was quite heavy to move and should be not hung up. Probably fine if you have strength or no ailments but with arthritis was quite hard to life out

Loved the location and the view of the river. Room was really spacious. Staff really friendly and helpful.

Lifts are slow (one out of order too).

Amazingly comfortable bed, best pillows I’ve ever slept on! Very quiet room with fantastic amenities. The breakfast was incredible, fully recommend. The staff were all really helpful and friendly. We loved the bars and the overall relaxed atmosphere of the hotel. Cannot wait to return!

Would have loved to have a pool at the hotel and better use of the spa, this was a big selling point for us staying but there wasn’t much we could use/do together. We really liked the 12th Knot bar, spectacular views! The music when we were there on the Saturday night seemed a bit odd/not right for the setting. Would’ve been better if more like the Lyaness bar in terms of ambience.

lean and decor was great

nothing

This is our second time staying at The Sea Containers. We like the hotels decor, and the location is really great. The rooms are also well equipped and comfortable. We did find our welcome on our last stay was different for example we received a welcome drink so we expected the same this time around but it's not a big deal. We will return again, I expect. I want to mention the gentlemen who look after the luggage were also very efficient and friendly.

We really love staying here for the location, style and comfort of hotel. The only part of the stay I do not enjoy is check out because they ask for a 5% service charge which I do not feel should be asked of us. It caught me off gaurd on my first stay last year and I paid it but this year I had to apologise and ask for it not to be applied but feel we should not be put in that position in the first place. If we felt there was enhanced service given, we would voluntarily tip. Also on check out we were not greeted very friendly in my opinion and in comparison to the very friendly person who checked us in. The person checking us out did not even ask if we had an enjoyable stay, and this was before they asked for the service charge.

The staff in the cocktail bar, were so professional welcoming and only too happy to help with anything, the best I have experienced. 10/10 good job.

N/a

Good size rooms, staff were professional, friendly & helpful.

We checked in & paid for the hotel with a holding amount of £100 a day for expenses we may or may not use for amenities during the stay. On checkout felt a little bit ambushed when asked for an extra £12.50 for tipping for staff etc. We did in-fact use the facilities for breakfast & a bottomless brunch & tipped staff that served us. Although i feel we are quite generous & do tip, I think this should maybe brought up & disclosed at the beginning of the stay at check in. So that customers are not put in an awkward position as tipping is a little bit subjective. I do believe in tipping but this feels a little bit thrust up on you & a surprise at the end of very enjoyable stay & slightly annoyed me for being put in that situation.

Location great, restaurant very good, roof top bar awesome

The lighting in the reception area is too dark. We booked 2 rooms and ha dto pay 300 pound as bond per room, it should have been 300 for the booking.

It's a nice hotel with quirky decor.

A lot of families and breakfast was very busy; we had to wait for a table. The room was nice, pretty basic and not huge. I don't feel it was great value for money.