Excellent hotel from all points of view. From the multitude of facilities to the quality of the food and the park of rare beauty, everything was perfect. I think it's by far the best resort in Hurghada. Sky and especially Palappa are excellent a la carte restaurants. Thanks to Mahmood from the reception for his help and guidance. We'll be back, for sure!

Gym quite small for this big property with so many tourists. The staff at the bar opposite the Palappa restaurant is a bit rude, always commenting when we order something. The partition wall between the rooms is very thin and you can hear your neighbors especially at night(no. room >8000).

I recently enjoyed a delightful five-night stay at the Steigenberger Aqua Magic in Hurghada. this is my fifth time to stay in this amazing place. The experience was truly amazing, thanks to the fantastic entertainment team, exceptional hospitality, relaxing beach and the wide array of high-quality food options during the day. I must highlight an incident at the reception where “Shady Aziz” went above and beyond to provide extraordinary hospitality. His assistance in upgrading our room to ensure a perfect fit for our family made our stay particularly memorable. However, I feel compelled to address an issue regarding one of the chefs at the main restaurant, one of the team responsible for the omelette corner during breakfast. “Chef Tarek's” demeanor was consistently unwelcoming, being contiously rude and grumpy all over the 6 days breakfast experience with non-stop negative comments accompanying each and tiny guest order is completely unaccepted behavior that detracted from a pleasant dining experience. Despite this isolated incident, my overall experience at the Steigenberger Aqua Magic was extremely positive. Oscar’s goes to Shady and to the cheerful beach man with glasses👏🏻 I look forward to keep returning in the future.

Very nice place for family vacation, especially for families searching for Aqua Actions in a balanced way with other activities. A special thanks to the front office team, particularly Mr. Kirolos A. and the front desk team, for their flexibility and support in arranging everything we needed to feel comfortable and happy. Their efforts truly made a difference in our stay. The main restaurant team, especially the team head Mr. Said, provided excellent service and delicious meals. We also appreciated the wonderful service at the Sea Restaurant from Mr. Ashraf, as well as the teams at the sky restaurant, the Italian Restaurant, and the Oriental Restaurant. Additionally, we would like to thank the main café team in the lobby area for offering very good coffee, especially the flat-white coffee, which we thoroughly enjoyed. Pros: Water park inside the facility Variety of pools and activities Great food and coffee Beach activities for families

Away from the sea No accessible snorkeling areas The sea is difficult to swim in due to dead corals Overall, we highly recommend the Steigenberger Aqua Magic Hotel for a family vacation in Hurghada. We had a fantastic time and look forward to returning in the future!

Very professional staff and friendly. Clean place and comfortable stay.

Hotel seemed overbooked that barely we could find any seat on the pool . People tend to go early before breakfast and reserve the seat with their towels and most seats were then left empty just reserved. As we went to the beach early and came back around 2 PM all seats were already reserved and we could not find any available seat at any of the pools for the rest of the day… Also our room was overlooking the souk area which held daily party till almost 11 pm and my kids could not sleep early due to the noise and had to be wake up till almost midnight .

Wow... What can I say? Steigenberger Aqua Magic, you have truly given us the best holiday we could've hoped for. The Aqua Magic resort is a part of a triage of hotels along with the Al Dau and Pure. The hotel itself is beautiful, well-kept and clean, the food was tasty, fresh and had plenty of variety at each meal time, and the facilities were great. The staff were all so helpful, spoke great English (and German) and provided help at all times. My boyfriend and I went to celebrate our birthdays, which are 2 days apart, and the hotel alerted the housekeeping staff of this and we came back to our room decorated with balloons and flowers, and two cakes with candles! We were truly blown away that the hotel went above and beyond to make our trip so so special. The bar staff were friendly and chatty, and one even made me a special cocktail for my birthday! We especially warmed to Ahmed on the front desk, who was really helpful with directions, requests and helping us navigate in and around the resort. By the end of the trip, we were going to see him just for a chat as it felt like he become our friend. The resort itself is great; the pool area staff are helpful and will provide towels and extra loungers if there aren't any free, there were plenty of activities to do such as the lazy river, the water slides and the shops/games arcades. We also went to the club lounge, and a few of the restaurants that weren't included in the All-Inclusive, and they were well worth the treat. I would highly recommend the live Teppanyaki! The beach is also about 300m from the resort, with a golf cart that takes you down if you don't fancy the walk. There were plenty of loungers, facilities and helpful staff also. We didn't try the food as it was very busy, and opted to walk back up to the hotel restaurant instead. The gardens on the walk down are well kept, with glorious fountains and a 9-hole golf course too.

The room we booked was a little old, with the dark furniture being scuffed and the maintenance on the bathroom being very poorly done such as shower protection tape still on the silverware, wall plaster splatted on the tiles and the shower screen not being fitted tightly which caused leaks when we were using it. We told the staff at the desk about this twice, and both times they said it was fixed, but we just allowed it and used the towels to mop it up. I think the wing we were in was having work done to it, as most mornings we were woke up by the sound of tools or banging on the walls. We didn't spend much time in our room because of this, but if this weren't the case, we'd have written a 10/10 review.

when we got there the room had a bad stench, we had to wait until the next morning for facilities to clean up the drain which was causing the stench.

The rooms could have been bigger and/or it would have been better to put us in 2 connecting rooms

the Aqua not really busy and the hotel was fully occupied, location for people traveling without cars is very good , clean ,it’s easy to reach the sea as the hotel not beach front it’s only less than 1 minutes drive by golf car , they provide reservation with hard all inclusive not like most the all hotels soft all inclusive, I booked a junior family suite with 3 kids I pay extra charge for my third kid instead to book two separate room not connected.

the staff does not have much experience they need extreme training, the hotel have the main restaurant and three or four different restaurants but you must have to book at least 5 nights to use those restaurants, they use reusable plastic cups in the bars I think for safety but the it’s really bad if you compare it between one time use plastic cup . the food in the main restaurant is too much but the taste not good the bathroom in family’s room doesn’t have lock 😀

We liked the hotel's location very much, as it's very close to the airport. The reception staff were very cooperative and supportive, ensuring a pleasant stay. Mr. George made sure to receive our feedback regarding our experience. The swimming pools were nice, and some were even heated. The food at the Sky restaurant was amazing, and we highly recommend trying it during your stay. The facility provides almost everything one could need, making it unnecessary to leave the hotel, except perhaps for a walk along the 'Mamasha'."

I would recommend against booking the economy rooms. There's a significant difference in quality between them and the other rooms (I unfortunately didn't have other options as we booked very late). These rooms are more like 3-4 stars. The Italian restaurant's menu might need some reconsideration. I wish there was a kids' kindergarten or childcare option. Not all drinks are included in the all-inclusive offer.

Everything was great! Both the facilities and the staff met our expectations. Our friend Mr. Mohammed Ragab was very welcoming and professional. He made sure we had everything we needed. He greeted us with a smile and a welcoming drink.

The hotel is amazing, fantastic and beautiful. Lots of pools, lots of activities, well constructed playing area for the kids, 4 restaurants, many bars, golf, water sports and many more. It looks beautiful, the staff is well trained and polite, okay, sometimes a bit too pushy, but that is because of culture at the location.

You have to really search for high quality food and unfortunately they do not force the dress code in the restaurant, although they say they do. But other than these two points, it was perfect, thank you.