We visited last month {October} and were very pleased with this hotel. It is right by the bus stop, so getting to the hotel and also around lake Yamanakako was very easy. The staff that greeted us were so friendly and helpful. I have a large tattoo on my arm, but this was no problem for the hotel’s onsen. We stayed in a Japanese style room on futons, and had complimentary yukatas to wear. The kids {and I} loved this experience. Oh, there’s also a 7-11 very close by which was super handy!

Nothing. We were very happy with our stay.

It is a good place for rest. There is a public bathroom with good hot water. I'm not sure, that it is onsen, but it was still good. You have a place to eat, a beautiful view from the window to the lake Yamanako. Also, there is a reception with very good people, that really want to help you. A guy from a reception took us with our baggage to another hotel and then dropped us near the lake. He really helped us, a very good man.

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Friendly and helpful staff. Room in Japanese Style was clean. They have traditional Japanese cloth for you to change. Onsen is a must to go as they used a bit lower temperature water, so it wasn't too hot with less sulfur smell.

Because it's traditional Japanese room so we had to make our own Futon. It wasn't that hard, but it was a bit messy when I did it on my own.

Spacious rooms Ample parking Close to grocery and lake Great view Nice public bath

Directions provided through app and Google maps led to wrong property Open air public bath and sauna closed for unknown reason Lobby and main doors locked from 11 pm until 6 am. Don’t plan on staying out late or you get locked out

best Onsen we went to in Japan! We loved our stay, everyone was extremely friendly, everything was very clean and organized, we had a real Japanese breakfast, it was really cool! We loved it! The employees were very charming and friendly, we felt very comfortable

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Strategically located, with excellent service, nearby tourist attractions, and easy access to convenience stores, restaurants, and bus stations. Highly recommended for those who enjoy sleeping on a Tatami mat. Not to forget, the onsen was amazing.

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Kind people at the reception. Very big and beautiful room. Nice onsen. Right at the bus stop. The park and 7 eleven are a few meters away.

We really liked this hotel. The room was awesome, clean and comfortable. At the reception we always got help, they were really kind.

In case you want to discover the surroundings, you definately need a car. It is totally worth it!

The owners were super friendly. I arrived late at night, asked for a recommendation to eat. The owner took me there by car. The bath was also amazing, available on the morning and at evenings.

Friendly staff and great location, very close to bus stops and the waterfront. Rooms were a great size and the Japanese authenticity was a great experience.

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