The staff were very friendly and helpful. The location is very good. It's a straight road to Queen Street if you need the shops. Sky Tower is 5 minutes away, and you can get a coach from there to the airport. Booking is not essential. Coaches leave every 30 minutes. Close by the hotel is a good pub - the Empire Hotel, which serves good food and a wide selection of drinks. On the opposite corner is the Brewery Co-operative, which serves a wide selection of craft beers and food until late. The hotel room has a fridge, and there's a selection of teas and coffees and a kettle. There's also milk in the fridge.

The hotel was perfectly located, close to the Sky Tower which was great for the airport shuttle. We could have used local transport from the airport, but the shuttle was definitely the right choice. Our room was on the 1st floor so quick and easy on the lift and had great facilities including a washing machine and dryer which was much needed after our travels. The hotel is a short 5-10 minute walk from the marina and ferry terminals and a trip to Devenport and Waiheke Island is highly recommended. Great location for shopping also and for real ale fans, there a brilliant pub opposite that does food.

First, about the location. The hotel is in the CBD of Auckland, about 300m from the Sky Tower, and 1 km from the harbour. There are many restaurants and cafes by the side of the harbour. There are also several convenience stores and supermarkets nearby the hotel. The apartment is spacious and clean, with one bedroom and a well-equipped kitchen. There is also a washing machine and a drying machine. There is a heating rack inside the bathroom where you can dry your clothes. The staff are polite and helpful. There is a car park at the basement of the hotel where you can can park your car very conveniently. Overall this is a very satisfactory hotel.

Nothing.

It is a short downhill walk to the Viaduct Harbor area that has lots of food and drink options and it is also the starting point for lots of boat tours. . walking along the shore, it isn’t too far to the lower part of Queen Street. The kitchenette was better equipped than some BnBs I have used. A bonus was a small washer and dryer….they were kind of loud, but not enough to keep me from using them! It provides a nice opportunity to reset your laundry situation. This hotel is also used as a pick-up spot for many tour operators, a nice bonus. In fact, I will be retuning here later in my travels to do just that. I had minimal contact with the staff, but they were very nice when I did.

Nothing negative for me.

This hotel is a short walk from Sky city and the bus to/from the airport. I felt safe, even when walking back after a show at around 9:00 PM. The hotel is pretty basic but functional. Check in was easy. Note that there is no one manning the desk between 8:00 AM and 8:00 PM. The room was very clean. It is compact but they have made the most of the space. It is the standard new Ramada look for hotels across NZ. There was a separate bedroom, small kitchen and dining table and lounge. I was only there for one night so only used the toaster and microwave but had I stayed longer I might have cooked something. It was nice to have a dishwasher. There was a washer/dryer that I also didn't use. The TV is small but adequate. You can log onto your own device and watch shows if you want to. I was more interested in the news so it suited me to be able to log onto TVNZ. The bed was comfy. Sheets nice. Shower pressure was good. Heated Towel rack was nice. Towels fluffy. Toiletries were nice.

I had asked about a coffee plunger and I was told that there was one but there was not. Also no plunger coffee. Some body cream would have been nice. Tissues would also have been nice. I did not like having to leave a $100 (plus $2.50 credit card fee) deposit to cover potential damage to the room.

The two bedroom 2 bathroom apartment had everything needed for a weekend . The location worked well for our family event in the city. We enjoyed the balcony and the view of the city, harbour bridge and water.

It makes no sense to only give one access fob per room for 6th floor guests. We had 4 adults all on different schedules. Sharing one fob was a huge inconvenience in the middle of the night. The parking spaces are ridiculously small with tight access. Parking on a hoist makes it difficult to manoeuvre and get luggage and people out with poles in way etc. Also, we did not give permission for our car to be hoisted- not that it was.

Very central. Comfortable bed. Washing machine, dryer and kitchen were great. Bit difficult to turn the oven on because there were no instructions and you had to turn the timer on before it would start.

Not much space to walk around the bed. Giant lit billboard that flashed all night so you couldn't leave the sliding door open for air as the curtains had to be closed in order to sleep. Parking charge was huge. $45 per night, then where you park is actually a car stacker. Awkward to get into and out of the car, especially for older people like us.

The property is well secured and watched, also while very close to the action, access is via a side street that does not have really have night spots, so felt very safe overall. My room was not big but very comfortable and clean, desk was spacious, shower was excellent. Products in the bathroom were well supplied and of good quality, enough blankets as well. The heatpump was easy to use and worked fine, the washing machine and dryer were actually quick and efficient. A small clothes iron would have been nice but I did without.

The big surprise was having 2 induction hobs, dishwasher, washing machine and dryer in the room. That was so convenient as we could buy pasta to cook and do our washing whenever we needed to and we have come home with little dirty washing. The bed was really comfortable and the TV had a wide range of channels.

There is nothing the hotel can do about this sadly but there is. I way to ventilate to outdoors because it has big glass windows that don't open. That means that it can get smelly and stuffy in the room. There are Aircon and extractor fans which do the job eventually.

The room was very large and spacious! It had a kitchenette, and washing machine/dryer. The kitchenette was well-equipped with kitchen tools and utensils. It has air-conditioning so the room temperature could be kept optimal. The hotel was located quite near the main attractions. There were some amenities nearby (closed on weekends).

As we arrived on a weekend, the nearby cafes and stores were unfortunately closed so we had few options but to drink hot chocolate for dinner unless we wanted to walk out in the cold and rain to the convenience stores near the Sky Tower area. It would have been great if there were vending machines that could provide hot/cabinet food in the lobby. They had partnered up with a food cafe nearby but did not state the operating days/hours.