Clean and stylish hotel with 24 hour front desk service. 5 minute walk from Paddington train station, which is a central hub for many train lines including the Heathrow Express. Shampoo, conditioner, and body wash in the shower, and also a free drinking water station in our hall. Comfortable bed.

The room and bathroom was quite cramped for the price we paid. This was a great hotel for our purpose - which was to sleep for 1 night and leave at 5am to go to Heathrow to catch our flight back home - but wouldn't recommend for a long stay.

Beautiful room and new bathroom. Lots of space and tables to lay down items. Nice service at desk.

Room little bit smaller than pictures but that were minor. The AC didn't work and the room were unbearably hot. No plug for hairdryer next to mirror.

Location was great, 10 minute walk to Paddington Station just make sure you take the correct exit. So perfect for the Heathrow express. Lovely bakery around the corner for breakfast and a traditional pub. We traveled everywhere via the tube. Hotel has a great philosophy about sustainability. Had filtered water and free fruit and percolated coffee near reception that you could help yourself to. We got there early and left our bags at reception and when we got back they had been taken to our room.

One small issue was that the plug for the hairdryer was near the bed and the mirror was on the opposite wall. Could be solved by putting a small mirror near the plug.

I had a wonderful experience during my stay at the hotel. The beds were incredibly comfortable, ensuring a restful night's sleep. I appreciated the complimentary coffee, tea, apples, bananas, and biscuits available at all times, which added a nice touch to the overall experience. The atmosphere was cozy and inviting, making it feel like a home away from home. Breakfast was delightful and truly satisfying. Additionally, housekeeping was excellent; they promptly replaced sheets and towels whenever we requested them. Overall, it was a fantastic stay!

My stay at the hotel had its ups and downs. The room was quite small, and the narrow corridors felt like a maze, which was a bit disorienting. I wasn't thrilled about having to book gym time; while I understand that the space is limited, it wasn't the most convenient arrangement. To make matters more confusing, the three front desk agents had differing opinions on the gym's opening hours. It turned out that the gym is actually open 24/7, which surprised even the staff. Additionally, we arranged for a taxi to the airport through the front desk, but when we checked in the night before our departure, they had no record of our booking. Fortunately, they managed to resolve the issue in the end.

Nice and clean, and very convenient for the city centre. In room facilities could have been slightly better . No iron or fridge for example. The food in the restaurant was excellent

Nothing. Great hotel

Really comfy bed, great value for money in this area of London Hotel has great facilities and the room is a comfortable size Staff was friendly and helpful and the rooms was immaculately clean Check-in was quick and easy

The room was incredibly warm, 27°C, it took almost 8 hours to go to 20°C, even with the window open. The room was slightly tricky to find as there were no arrows or markers I would have preferred the coffee and tea facilities to be in the room instead of the entrance hall Walls are quite thin so a bit noisy at times

Very convenient for Paddington Station, Marble Arch and Hyde Park. Nice Scandi feel. Toiletries were plentiful and of good quality. Towels were fluffy and the bed comfortable.

The room was very small. Luckily I was on my own but it would have been claustrophobic for 2. The bathroom was tiny (but efficient). Please consider providing more hooks for towels and clothes.

Clean & location

Everything is very good

The hotel fully met my expectations which were set by looking at the pics uploaded to the web and based on reviews. Super cozy and friendly staff. Super clean room I used the library quite a lot to do some work activities. Very cozy. There is a manned laundromat nearby which came in very handy. This might be something to include in your marketing material

The coffee :-). Just kidding. It was fine. One thing to consider could be to think of ways to increase space to store away clothes in the smaller rooms. In my room it was difficult to manage the temperature of the water in the shower. Either it was very cold or scolding hot unless you minutely control the tap.

Perfect location close to Paddington station, many restaurants and cafés in the neighbourhood (Mimo's Café for full English breakfast, Gail's bakery for scones, Micky's for fish and chips, Satay House for great Malaysian food, Bombay Palace for delicious curry). Good starting place for walks to Notting Hill, Marylebone, Kensington Gardens and Hyde Park. Nicely decorated rooms, we had a room on the 2nd floor with all the amenities you need. Awesome, super friendly and helpful staff. Big shout to Elias, Sona, Galena, Wyonna, Linda and Nidal for arranging a little birthday surprise for my husband. He just loves chocolate! We will definitely stay here again next time we are in London.

Nothing, keep up the good work!