Great facilities, service and value. The staff was very friendly and helpful. Breakfast was great - quality of the food and variety. It was served in the Orange Grove restaurant, which is very pleasant, tastefully decorated and opens into the inner courtyard with the pool. The room was spacious, with a nice balcony and a large very comfortable bed. There was a nice welcome kit with water, local wine and nuts. Our dog was welcome. The hotel has the BEST DOG PARK we have seen in the USA and Europe. They grow their own vegetables and fruits on an organic farm. It was easy to find the hotel and get to it from the highway (easy on and off). The pool is lovely.

Everything was great.

a beautiful hotel with great value for money. the staff was exteremly nice and ready to help.

the breakfest was good, but not a lot a variety and no espresso drinks available. The spa was nice but for the use of the saunas they charged us with 20EUR without a notice in advance which was annoying.

We spent only one night in transit in the hotel and in terms of location, parking facilities and reception it was perfect for what we needed. I also appreciated the surprisingly big bathroom.

This is an old hotel that maybe was wow 20 years ago but really needs renovation. Rooms need refurbishing, the whole building does. Curtains, decorations, armchairs, all need changing. Beds are acceptable. Bathroom needs renovation. This things require money, but there are other changes that I think could be done immediately at lower cost: it is a pity such a nice outdoor pool closes at 7pm in the summer! Also, breakfast is in desperate need of improvement, only one type of omelette and that was poor taste!

We have stayed here previously & the breakfast is very good, with a large variety of options. The buffet is well laid out & has descriptions of each dish, which are all labelled. The room itself is lovely & the temperature was perfect. At the back of the hotel is the Epirus Palace Farm, well worth a visit. In addition, beside the farm is a ‘Doggy Park’, which is well laid out & our little border terrier thoroughly loved it. A perfect dog friendly hotel.

I have nothing to add. We were extremely happy with the hotel & the staff are very helpful & courteous.

The staff were brilliant, especially when we asked for help with our cats. Our business suite was beautiful and fully equipped with everything one can need for a full luxury experience. The espresso machine was a nice touch, the large bathtub felt great after a long trip in a car. The bed and pillows were dreamy. We ordered room service and were treated to a real gourmet meal. During the checkout we were surprised with two certificates of stay for our bellowed cats 🐈 🐈‍⬛ We would be happy to return and stay here again!

Just like last time when we stayed at this beautiful hotel, we felt slightly disappointed with the breakfast choices. Epirus is an area known for its goat and sheep dairy products, milk, yogurt, cheese… However, all dairy was cow’s and not quite organic or local. In general, the breakfast had low quality protein sources. For example, smoked trout would have been great since this fish is traditional in this area. Perhaps anchovies or similar small fish to get the ancient Greek feel. There were too many carbs, cake, pastry, sugary spreads and beans. Eggs tasted overcooked. But, a great selection of teas was a pleasant surprise. Staff again were very kind and helpful.

Great hotel. We loved the rooms, the breakfast, the hotel itself with a beautiful view. Our chihuahua was welcome. The hotel has a beautiful dog park - the best we have seen! The staff was very helpful, pleasant and polite. The room and bathroom were clean, roomy and had all we needed. The bed was very comfortable. The hotel was quiet - we could not hear any noises - and we were able to relax and get a good night's rest. The breakfast was very nice. The Orange Grove restaurant has a wonderful atmosphere and kitchen.

Nothing.

This hotel fully deserves a big round 10!! The only hotel in Greece with a brand new modern dog park!!! They are pet friendly and they mean it - simply amazing. The rest of the hotel is great too - nice room, beautiful restaurant and delicious breakfast with many local products of Greece and Epirus. Customer service is excellent - a true 5star hotel. The spa is beautiful and the massage therapist is well trained and very efficient. We have stayed twice already and will definitely be back when in Ioannina. Always a pleasure to come back and thank you for the hospitality and great service!

Nothing. Everything is excellent and as it should be.

Good breakfast, not excellent. Bed is very comfortable, mattress and pillows are Coco-mat. Nice bar and restaurant by the pool offer descent variety of food and drinks. Air conditioning works great. Generally the room was comfortable, for the money we paid it was excellent. Also complementary wine and water upon arrival.

Some furniture and inner doors do not reflect a 5 star hotel. The toilet bowl also. Very cheap look and feel. The balcony has no chairs and table to enjoy the evenings outside.

Loved everything: big clean room, spacious bathroom, perfect textiles, mat for our dog (and even a personal towel) are there. Delicious cuisine in the restaurant and creative presentation. Perfectly delicious breakfast in a stylish hall under the sounds of birds singing. We visited SPA - everything was also perfect: professional massage; great hammam and sauna. Quiet, beautiful, stylish... The territory of the hotel is ideal: large, well-kept, lots of greenery and flowers... Coasive pool and fountain. The staff is great: polite, with a smile… By the way, a bottle of red wine was waiting for us in the room as a gift - very nice! Thanks to the hotel management! It feels like everyone is in their place there. Professionals. I will recommend this hotel to everyone.

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Very clean room. There was even a complementary bottle of wine and desserts upon arrival. Most of the staff was very helpful, friendly and professional. It seems like they have put a lot of attention to the detail which was appreciated.

It is a good choice for people that like the large Hotel-resort feeling. Not if you like accommodations that feel more personal.