We drove to the property and were greeted by a super polite gentleman, Keneth, who took our bags and parked our car. I later realised he was the son of the founder and was running the property. Upon check-in, Keneth and a lovely young lady, Helga, informed us that the room we had booked was likely going to be too tight for our family of 5. Instead they offered us their brand new suite, which was likely one of the most beautiful hotel rooms I have ever seen. It was part of a new block that recently been completed which included a cocktail lounge below and two suites on top. While we were charged more, it was very reasonable and Kenth and Helga offered to show us both options very patiently while we made a decision. We were at the hotel for less than 24 hours and were bummed out that we didn't get to spend more time there. There were many beautiful nooks and corners to enjoy the breathtaking views. Also, the morning breakfast was outstanding. The dining room is very charming and the staff are all very friendly. Keneth's father (founder of the hotel) also sat alone at one table enjoying what he's built, and he should be proud!

The automatic closet light in the suite walk-in wardrobe took too long to shut off. Besides this minor nit, everything was perfect!

Everything. Lovely and friendly staff. Excellent food. Beautiful location with eonderful views. Very well designed with balcony looking over the fjord. Grat hot tubs. Breakfast really good and very well labelled. Good quality and huge variety. Offering lifts to station.

Booking.com. you were so unhelpful and denied it was possible to reduce the length of our stay despite your claims that we can cancel. You said it was the hotel. Despite them confirming they had no problem you have taken an extra day's money. The hotel said you have to ask for the refund and then give it to us.

I would say it’s the best place to stay during your visit of Geiranger fjord. The hotel has everything for the comfortable stay and there’s even no need to leave the hotel :) From the room there’s a fantastic view on the fjord and the fjord itself is just 1 minute walk. The room is very cosy, the food in the restaurant is delicious. The outside jacuzzi with fjord view is very relaxing and charming. The staff is extremely polite and helpful, trying to make your stay as comfortable as possible. The location is not in the village where the jetty is, so the place is very calm and you can avoid crowds of tourists from cruise ships, while hotel staff can bring you to the village upon request. To summarise, it’s a really perfect and never-to-be-forgotten place! Highly recommended!

Exceptional & Excellent~! This is my 5th European Cross Country. Grand Fjord Hotel is The Best Hotel I ever stay in overall. Good money value. Hotel is located in best spot in Geirangerfjord and all the rooms has view of Fjord. I really enjoyed the jaccuzi with fantastic Fjord view. Enough free parking space. The best hotel breakfast I ever had. Don't miss to try egg bunaditt on bagle with salmon served by kitchen crew. Excellent service from all hotel personnel, specially Kenneth the owner was trying his best to help. Special thanks to Kenneth ~ ^^

Need robe and slippers for outside Jacuzzi.

The room was quite spacious with the sitting area and the patio that looked out to the fjord. They had a Dyson fan in the room which we put to great use since we were there during hot summer days. It looks more run down from the outside of the area we stayed in than it was on the inside. The breakfast was plentiful and came with a great view.

The logistics were challenging at time. For example, you enter on the top floor of the hotel, but our room was in the "annex" of the first floor. Parking was barely adequate. We felt lucky to get a space each time we returned. The shuttle service was not helpful if not on their schedule. We planned to use it outside of their regular hours and were told to just ask. When we asked, the person who drives was not available and they didn't know when he would return. It's a long way from town and no shoulder to walk on, so glad we had a car to be able to drive. Parking wasn't too expensive and we were luckily able to find spaces.

The hotel has a superb location, service and attention to details. Dinner and breakfast are also great! The highlight however (besides the jaw dropping fjord view from all angles), is the staff. friendly and super helpful. they all seem happy to work there. kudos to Christina at the front desk that went out of her way to help us in our hiking adventures and everything else!

Fantastic location, great hotel, great staff who couldn't do enough to please you. The room was adequately sized for the two of us and included a small, covered balcony which you could sit out in. There's a new, modern bar area with great views over the fjord as well as the original bar which is small and pleasant. There are good outdoor facilities too which we enjoyed such as the hot tubs and seating areas. The retaurant offers top notch food and good service. Special mention to the bar staff who will run you into town at a moments notice.

Honestly there were no negatives.

-The location of the hotel is quite and private, away from the main city where it gets super crowded from the cruise visits. - the room was clean and properly maintained. - decent breakfast. - our panorama room had a great view. - parking is available - service was great.

- bed was not comfortable. - the room was small especially the bathroom. - there is only one elevator at the hotel, I didn't like that it's widely used by hotel staff such as room service and their trolleys which fully occupies the space . In proper hotels, staff with trolleys will typically leave to let you in instead of waiting. -lunch menu was extremely limited, 3 dishes only ( salad / cold sandwich/ cake .. that's it). - no safe box. - hotel will charge a late check out fee even if you ask for a 30mins while most hotels wont do so.

A beautiful location away from busy cruise terminal area and perched on edge of the fjord with lovely views. The restaurant is exceptional—lovely views, delicious breakfast buffet with so many choices. Dinner menu with many delicious options and great bar area. Excellent service from everyone we encountered. Parking right onsite. Our room had a balcony w/ chairs overlooking fjord that we enjoyed and loved the hot tubs overlooking fjord. You will have to shuttle to town (hotel has shuttle service) or drive/park in the public lot unless you get lucky and find a free spot. It isn’t far at but road is narrow w/ no shoulder and heavy traffic so not pedestrian friendly.

It was the best hotel in my trip to Norway, and we have been in several hotels around the country. It is in walking distance to the town centre but you also have the possibility of using hotel taxi. It is a quiet area, ideal for sleeping. Situated just by the fjord, it has modern premises with lovely decoration and views you will never forget. We had dinner in the hotel restaurant and everything was superb: food quality, the dishes themselves, the views from the heated outdoor terrace. Breakfast is simply extraordinary: wide variety of cold and hot options, fresh products, top quality, Norwegian specialities. Congratulations to the chef! The outdoor jacuzzi made our day. It was so hot and relaxing with a view to the fjord that made our stay unforgettable. This hotel is one of the reasons to come back to Norway. The staff is extremely polite and pleasant. The do their best to help you with everything. It is clear that they like doing their job. Thank you for everything you have given us!!!

Having stayed only for one night!