It was clean and new with a pleasant lady at the check-in counter .

I had a surprising and disappointing experience. Two days after checking out, I received a call from the hotel, inquiring about their body lotion. Apparently, the cleaner reported it missing. What's astonishing is that they never provided body lotion in the first place. Given the $250 nightly rate, it's absurd to think I'd take something as trivial as body lotion. Why not accuse me of taking the bathing robe or towels instead? The call left a sour taste, and I'm still shocked by their audacity."

The Haram in Madinah is virtually a few steps away and the Green Dome and is clearly visible from the window unobstructed. It’s a great feeling to be there. The staff is simply great and they take care of the guests like their own family, especially Emran who was managing our floor. Additional to the Haram, Masjid Ghamama, Masjid Ali Bin Abi Talib and various important landmarks are within a short walking distance. The room is well designed so that Upto 4 persons can stay comfortably and also perform their Ihram and Salah prior to embarking for Hajj or Umrah to Makkah. Very well thought layout.

Please try and book in their Tower 1 as it has a more better view and access to the Haram. Also the breakfast facility is located in that tower. So if you are accommodated in Tower 2 you need to make the walk each morning.

Everything

Nothing

Id like to thank Faisul at the front desk for arranging our stay. He went above and beyond at our check in process. He is an asset to the team. Id like to thank Mubarak, Shazad and Junaid for their amazing hospitality and kindness towards us during our stay! These guys are providing top tier service. Take care of them ! Soheil who helped us with the luggage was fantastic aswell ! Clean and Modern rooms. Fantastic Options at Breakfast. Breakfast Staff were amazing ! Every single staff member we dealt with were extremely pleasant to us. One minute walk to Masjid e Nabawi - Extremely convenient Convenient for Uber/Bolt drivers aswell Highly recommend this hotel

The proximity of the food stalls and shopping precincts are on the other side of the mosque but not a big deal if you can handle a short walk

I recently had the pleasure of staying at Al Manakha Rotana Madinah, and I must say it exceeded my expectations in every way. From the moment I arrived, I was greeted with warm and friendly smiles from the staff. The check-in process was smooth and efficient, and I was quickly shown to my beautifully appointed room. The room itself was impeccably clean, spacious, and tastefully decorated. One of the highlights of my stay was the hotel's restaurant. The food was delicious, with a great variety of options to choose from. The breakfast buffet was a particular standout, offering a wonderful selection of both local and international dishes. Al Manakha Rotana Madinah's location is also ideal, situated in a convenient area that makes it easy to access Masjid An-Nabawi. I highly recommend Al Manakha Rotana Madinah to anyone visiting Madinah Al Munawarah. It offers an exceptional experience that combines comfort, convenience, and outstanding service. I look forward to returning in the future!

The room was nice, the location was excellent and the staff pleasant.

I think the price was a bit high but the overall stay was wonderful.

Location ok not extremely good

Super

spacious clean room. room service was good. very friendly and helpful staff. perfect location.

Location - was perfect only a few mins walk to the Masjid an-Nabawi perfect for prayer times. Breakfast - delicious selection at the buffet, very clean and organised. Staff - extremely helpful and genuinely caring, very attentive waiters, cleaners, room service, and housekeeping, receptionist staff all speak great English (not what i found in my 5* hotel in Mecca) and very efficient. Room - Spacious, comfortable beds, clean. Very new hotel, opened couple months ago, quiet and comfortable atmosphere and not overcrowded or overstimulating despite going at one of the busiest seasons (Oct-Nov) Was unfortunately pickpocketed in the city of Medina, had my wallet stolen with £600 cash and hotel staff were empathetic and explained they would update/be in touch if police updated them. Overall very kind and great place to stay in Medina. Will definitely be back here :)

Lighting in the reception area could be warmer but I just don’t like bright lights. Doors between lifts and rooms in corridors remind me of hospital doors ruins aesthetic slightly but not a dealbreaker.

The staff at the food area demonstrated exceptional hospitality and cooperation, enhancing the overall dining experience. I would like to commend Mr. Anish for his exceptional service and professionalism at the food section. His dedication and positive attitude significantly contributed to a pleasant dining experience. I strongly recommend considering him for a promotion to recognize his outstanding performance.

The extensive range of international and local cuisine at breakfast and dinner ensured that guests from diverse backgrounds were well-catered to.