Everything was excellent. The location, the staff, the rooms. We had a very large room with kettle, coffee pod machine, safe, fridge, microwave. The bathroom was spotless with a brilliant shower. The hairdryer was powerful. The small balcony was a cute little extra. The ground floor bar was a good place for us all to meet up before going out for the night. Every member of staff was very helpful and professional. I can't find a fault with this hotel.

We liked everything about the hotel.

Breakfast is very good (a lot of choice and fresh food, good taste), for 9,50 euro for person. Staff is very kind and always available for every request. The position is ideal, because at walking distance from everywhere in the centre of the town (main attractions, restaurants, metro, etc.). The room is nice and clean

Bathroom is very small. The insonorization within rooms is very poor (it is not so efficient)

Location fantastic. Our room was perfect for the two of us. 5th floor room 502. Comfy bed, comfy pillows, blackout curtains excellent, powerful shower, staff very polite on reception, fresh towels every day. Very clean. The Maids do a fantastic job. Everything was perfect about our stay. Would recommend and will definitely be returning here on our next trip to Valencia!

Location was excellent. Our trip from the UK went: airport->Metro->straight line walk->hotel lobby. Once you're at the hotel you're pretty much on the doorstep of everything. A (really enjoyable) five or ten minute walk to the North are the Mercat Central and the Catedral de Valencia. Another fiver or ten from there and you're at the famous Saranos Towers and on to the Jardi del Turia. The staff at this hotel were amazing. Equally happy to converse with you in (very good) English, or to humour your attempts at (very bad) Spanish. At one point I misplaced my phone sometime around breakfast time. Me being me, I'd just forgotten that I'd left it in our room, but before I'd figured that out the reception staff had already bent over backwards to help me find it, checking CCTV footage and speaking with other staff members to help me track it down. If anybody's worried about how rowdy it might get staying right in the centre like this, I can only say that in our experience it was anything but. It was nothing like what a night in the centre of our own city (Manchester, England) would be like. The area outside the hotel is pedestrianised so traffic noise isn't an issue, and the only other sounds we could hear were from musicians or general restaurant chatter. This seemed to stop by around 11pm.

As mentioned, you could hear some noise in our room from the restaurant outside and from performing musicians. These did stop before midnight each night though (I think sometime around 11). Purely subjective, but the bed was a bit too soft for my wife and I. Every time I moved the whole thing wobbled and it disturbed her a bit. Not a deal breaker and we did get used to it in the end. If you like a soft bed it may not be an issue.

Perfect location and great view from the room windows. Extremaly clean room, bathroom and hotel at all. It is one of the best places to stay in the historic center - everything is on walking distance. Personal is helpful, respectful and polite. Good breakfast.

Everything in walking distance. Also for the disabled appropriate. Breakfast was very good. The staff friendly. The air-conditioning. The cleanness. The luggage concierge. Different vending machines. Overall we had a very pleasant stay.

The coffee in the breakfast was just OK despite the fact that they have different machines working with both coffee beans and capsules, they also served filter coffee. There is no bottled water in room service. You should buy it from the vending machines for one euro or fill your bottle free of charge from a machine in the lobby.

This hotel is beautiful perfect location I had a balcony view out towards city which I loved sitting having breakfast and coffee watching Valencia wake. The room was stunning there is nothing I can fault about it. The hotel and rooms have the most beautiful scent, even the bedding and pillows. Room was spacious with fridge and kettle, bed was very comfortable. Even though I had city view room was quiet and I slept like a log. This was my first trip travelling alone as a woman of 54 and it was my birthday. I felt completely safe and did not want to leave. Bathroom came with shower gel, shampoo and moisturiser which also smelt stunning. I cannot wait to book and return to this hotel.

There was nothing I can say negative about this hotel, staff or surrounding areas beautiful.

The location was perfect to get to everything. You are in the city center so the bus is right there to get to the ocean or the city of science. It’s a short walk to old town and the big market. The rooms are very clean and the bed is comfortable. I had upgraded to a slightly larger room because my first room was a bit small, although both had a balcony overlooking the center and fountain. I also moved rooms during my stay to the six floor and had a much larger room and a balcony. I really enjoyed my stay here and would definitely stay again.

The breakfast was ok for the price…a bit expensive.

Fantastic location! Right next to the busy square, great for people watching from our balcony. Sound proofing was great at reducing the noise outside, we hardly heard a thing. We were next to the cleaning cupboard so we heard the cleaner rummaging around every morning but, to be fair, it wasn't earlier than 8am so not complaining. Our room, 211, was on second floor with balcony. It was very compact, very small bathroom but very perfect for us! It was super clean, large bed was very comfy. It had a fridge, coffee machine where they give you 2 free coffee pods every day after cleaning the room. The bath was tiny but shower was good strength. Lovely towels. Soap, moisturiser, toothbrushes, hairdryer, shaving mirror...... every need met! The day we left, we stored our baggage in big lockers (1e which you get back), sat in the little lounge area at the back of hotel and used the 2 laptops, charged our phones, refilled our water with the free cold water machine. A fabulous base if you don't mind a compact but perfect room😁

Nothing. Was great.

This hotel is outstanding in every way. Bed and room were very comfortable. Lighting was excellent. Bathroom vanity was the best ever - with a large drawer to hold all your toiletries, etc. Room was sparkling clean. Loved the large balcony. Staff members were kind, well-informed, and very helpful. Room safe did not work and it was replaced immediately with a brand new one. When we discovered that the room was missing a microwave oven, the staff brought one immediately. This is the best hotel I have stayed in, in recent memory. Would be delighted to return.

nothing