The bed was comfortable, and shower etc good. Nice and clean and fresh.

I found it very complicated accessing the accommodation. I am not a very technical person on the internet so found it very stressful. I found it very hard too trying to communicate with your staff on the phone, very hard to understand them and I rang many times with no answer. I was waiting for ages outside trying to get through to your staff. I was also annoyed that I had to pay an extra 50 pounds, I think that i should have been already notified about this. I hope that I am reimbursed with this money as soon as possible as it said.

Modern, clean, great location-5 minutes walk from the station, great location for the venue my friend and I were coming to Cambridge to visit (Cambridge Junction-10 minutes walk). The provision of a pantry with tea/coffee facilities was gratefully used, a vending machine with snacks , phone chargers and toiletries was also located there which is a great idea too.

Only thing I can slightly pick up on is the bed was hard. This may work beautifully for some people so is really just a personal preference more than a complaint about the property itself as I would still recommend others to stay and would definitely stay there again myself.

Location was fair - bit of a step to centre; but arriving and leaving by train, it was near to station, which was helpful. Room was clean and comfortable. The kitchen with complementary tea and coffee was an excellent and appreciated touch. While the room was on ground floor and to the front, at least it had smoked glass. Street noise generally stopped after rush hour.

Room was by the front door, so those happy and more-than-likely tipsy souls (bless their cotton socks) returning in the small hours woke us up several times. I did ask to move, but hotel was full (it being the weekend I suppose).

The hotel is close to the main railway station, which was for us an advantage. The key pad instructions to gain entry to the hotel sent via email worked well. The decor in the hallway and in the room was clean and modern. The room itself (14) was spacious and well enough equipped for a one night stay. We met the owners/staff in the shared kitchen who were very friendly and helpful. It took us about 10-15 minutes to get into the centre of Cambridge, so easy to get to museums, theatres, colleges and so on. It was exceptionally well-priced we thought for Cambridge.

The bathroom was well equipped and very clean but it would be a bit of a tight squeeze for larger-framed people. The staircase is steep with narrow treads and might be tricky with a large suitcase. A handrail, especially at the top, might be worth consideration. It was helpful to have access to free tea/coffee in the downstairs shared kitchen, and to a snack and useful toiletries machine too.

We weren't sure what to expect given the low price but the hotel far exceeded our expectations. Location-wise it was perfect for us, easy walking distance to the center and everything we needed which was a big draw. The room was so comfortable and very clean. Towels were provided in the ensuite bathroom, and there is complimentary tea and coffee available 24/7 downstairs. The staff were very helpful whenever we needed anything. I couldn't fault it!

There was nobody there in person for the check-in and I had some issues checking in via the website, but the staff called me and took care of it all so it all went very smoothly upon arrival. I have no complaints!

An old building with rooms that have been given some budget renovation. No staff on site - door codes are sent to you the day before your arrival. Quite ascetic but clean - OK for an overnight stay but only just that.

The mattress was of a cheaper type, not comfy. There is a common pantry in the building with tea and coffee, that's nice. Still it wouldn't hurt if a simple drinking glass was provided in the room.

Excellent value for money and had everything I needed for my overnight stay. The location was great too, I enjoyed a stroll around the university botanical gardens close by. I slept like a log and will be returning in a few weeks when I’m back at our Cambridge office. The self service nature was seamless too, immediate access and helpful staff available by email. A nice find!

Very minor issues with a couple of things due a bit of maintenance if I’m being picky, but beyond that nothing to complain about

I got some good sleep in the comfy bed and it was ideally located close to the train station. Small but beautiful room overall and functional enough for a short stay. Same for bathroom : small but pretty and functional. I didn't use the TV nor the AC but I was happy to see that they were there.

Everything was neat and clean apart from one specific point : the pillow cases were clean but the actual pillows hadnt been changed and smelled a bit like unwashed hair through the pillow cases

Hotel was clean , and rooms were very comfortable. Check in is done via email and an access code for front door and rooms is provided, this worked perfectly for us. Excellent value for money although check add-ons for parking, left luggage etc as they would rack up the price. Would happily use again.

Nothing really, TV was via wi-fi and buffered at times , which was slightly annoying when trying to catch up with the news , but only a trivial thing.

Great location, comfortable bed.

My only complaint was that I was unable to check-in early. This is more akin to a BnB and didn’t have front reception, only a PIN shared to gain access to the property. While I notified the property that I’d be in earlier than the 15:00 my PIN didn’t work until this 15:00 time. You could notify staff in real-time via a camera-doorbell but the connect was too spotty to work.