Property located 10 - 15 minute walk from the old town. Location nice and quiet. Breakfast was wonderful and had a few extra choices on the breakfast menu you could order separately from the breakfast buffet. Spa facilities included in the price and used the sauna and swimming pool! Steam Room not working any more which was a shame but didn’t really make much difference to our wonderful stay! Staff very polite and attentive! Hotel very clean and immaculate.

The pillows were a bit too hard for me but that’s clutching at straws to find a fault during our stay

Staff were so friendly and helpful from the moment we arrived which was great - I'm sorry I can't remember names (but the man on reception/concierge Friday 15/11 AM and Saturday 16/11 PM). I booked the hotel and my travelling group were very happy. Rooms were spacious, modern and comfortable. We didn't have time to use the facilities so can't speak for them (pool etc). We had breakfast included with our room and it was a nice breakfast, plenty to choose from to start the day. The location was brilliant too - we managed to walk everywhere we wanted to go. Ask the staff re bus tours, they put us on a great one with 3 loops and there was a stop across the road (by Dynamic Earth).

Nothing

loved everything about this hotel. couldn't fault it. It was calm and quiet. The room had luggage storage, hanging space (with coat hangers) and drawers, a kettle, with a selection of different teas and coffees & cups and drinking glasses along with 2 complementary bottles of water & 2 shortbread biscuits. It included a fridge, safety deposit box (no extra charge), hairdryer, iron and board. The bathroom had everything you need except a toothbrush & toothpaste but it had shampoo, conditioner, body wash, hand-wash & hand-lotion available to use. The room was spacious, with everything you need. The bed was large and very comfortable. The pool & sauna were lovely. We didn't use the gym or spa. Staff were so courteous & polite & helpful with everything. Breakfast the next morning was hot & delicious. It would take, in my opinion, around 25 minutes to walk to Waverly train station (Princess Street enterance) from the hotel & it is quite uphill the streets at times. We got taxis, & the joirney cost around £8-£10 to the city centre (depending exactly where you were going to). Overall, we had a lovely stay and the hotel had a lovely feel and atmosphere to it & I would recommend this hotel to anyone.

nothing. everything was perfect

Very welcoming, nice staff, good location, everything was 5 star

The beds were comfortable, the room was quite spacious, and the bathroom was the best I've had during my UK trip! The location was superb, so close to the Holyrood palace and everything else I wanted to see were within walking distance. I wish I could've stayed longer.

Unfortunately they put me on the ground floor so the windows had to be closed most of the times, otherwise people could see inside the room. And they charged when I checked in. I was hoping they charged me on booking.com before I arrived...

Good location 10 mins walk to Royal mile, room comfortable, slept well on a good quality mattress, plenty of choice available at breakfast.Dissapointed with offering of food in restaurant very little available for vegetarians on the evening menu, staff polite and friendly, good vibe for a large hotel, nice touch with mull wine and mince pies in the afternoon, used the m lounge a couple of times but again very little offered for vegetarians in the way of snacks, m lounge good idea but neglected coffee machine often empty, used the sauna and pool all good.

Nothing on menu for vegetarians. Thought hotel had a steam room as seen on websites. M club lounge access not great value.

Room was comfortable and the location was very close to "royal mile" simply by taking the bull's closure. Also if you walked around the "corner." turning left out the front door approximately a three minute walk you were right at Holyrood castle. Also across the street is Holyrood park a quiet little spot in the bustling city of Edinburgh.

For some odd reason my room was not cleaned on Sunday. I went to church and a long walk had lunch and returned to my room by 1:10 pm and the only thing was someone came in and opened my window. I think the cleaning staff saw my sporran [a wolverine] got frightened and just opened the window and left.

The hotel was beautifully clean, with very friendly staff and in particular the concierge was very very helpful, knowledgeable and friendly. Very clean and beds were really comfy. The spa was lovely as well. The location of the hotel was really good for Holyrood and Dynamic Earth. Overall in Edinburgh most things are close enough to walk to from any hotel but the fact that this one was a little bit further on the outskirts made it feel a bit less chaotic than being directly on the busier parts. It's perhaps a ten minute walk to the Royal Mile and shops, and maybe 20-25 minutes walk to Edinburgh Castle which is the other end of the old town. Plenty of local facilities such as the little Tesco and food places. I really cannot recommend this place enough in terms of location and the hotel itself.

We had a wonderful stay. The room was spacious, clean, and very comfortable. It provided everything we needed for a relaxing and enjoyable experience. While we didn’t try the breakfast since it was included, it’s nice to know that many guests enjoy it. The location was ideal, making it easy to visit all the main attractions in the area. It’s conveniently placed, so we didn’t have to travel far for sightseeing. As for the customer service, we were impressed by how helpful and friendly the staff was. They went above and beyond to make sure we had everything we needed. Additionally, the professionals at the spa were top-notch, providing great service with a high level of expertise. It was a relaxing experience overall!

Breakfast had a very good selection from continental, pastries, cooked options to requesting specific menu items, such as smoked salmon, waffles or omelette. All for £12 if booked the night before. On the day would be £18. Our room was spacious with gd facilities. As a group of friends, we used the bar, which had nice areas to sit. We also had a 3 course meal on the evening of our arrival, although minimal choice everything ordered was cooked & presented to a high standard. We didn't drive on this ocassion, but paid parking was available across the road at 'Dynamic Earth', which was definitely worth a visit. The hotel has recently been taken over by Marriot, and some updating works were being completed, but this did not affect us as we were up & sorted by the time any noise started, approx 9.00am

Beds good quality, bit firm for us. Only 1 lift so at busier times often used stairs.