Amazing location. Direct across the the road from the beach. Right near the high street with lots of shops and places to eat

One of the plugs didn't work in the room and doors into hotel are bit fiddling with opening in different directions. Ramp to hotel not currently in use. So if you have a wheelchair or buggy it's a bit of a challenge.

Excellent location, very well maintained

The ramp outside the hotel was blocked off too many steps to climb to get into the hotel not good for someone with mobility issues

Smooth running of hotel, very clean, pleasant staff. The beds were comfortable. Particularly liked the decent branded tea, coffee,(room) heinz sauces, kellogs etc(breakfast) . Very generous amount of tea/coffee etc in the room, although there are never enough milk cartons for me, so I take in my own. Decent toiletries, hairdryer provided. Easy access & decent lift. Breakfast fresh.

The room was not the one I picked on line. Although very clean, it needs redecorating, esp the bathroom, & there were no pictures on the walls, making it seem a little like a hostel room than hotel. This was exacerbated by the view over the rear of the hotel, whereas I had picked a front view room, with bright decorated bed covers. Would have liked fruit /continental option with breakfast.

Stayed here with my daughter in October during the school break. The hotel is very good, clean and comfortable and the staff are responsive. we loved the room 114 which offers great views of the sea and pier. Watching the sunrise each morning was great. the room was very clean and adequate appearing recently decorated. The breakfast was plentiful and the dining area quite smart. All in all it was a great stay for us and we would stay there again! Thanks!

The tv was small and only had terrestrial channels which didn't bother me too much. The shower was faulty but quickly repaired by the manager when I informed him. Thanks!

The breakfast was lovely. Location was perfect. Restaurant excellent food.

Room run down and shabby. (Stains on carpets etc) Windows impossible to open and close. Poor insulation (you could hear everything from room next door)

The staff were very helpful to my friend and I from room 305. We were booked in 20 th to 23 rd June . My friend needed a nebuliser due to COPD flare up. They allowed Amazon to deliver one there during our stay. We felt at home, like part of a family. Food was to die for. Other guests were friendly too. Even though the wheelchair ramp is currently out of order, the staff accommodated us by lifting the wheelchair up and down the front steps for us. I will definitely be back as long as they didn't mind our sense of humour lol

I don't understand the negative reviews. We got what we wanted .

Nice hotel.3*,very good position where THE BAYTREE IS,5mins from shops bars eateries too.5min from pier.

Zero.

Room was clean and spacious, the bed was cosy. Location and view from room was Absolutely stunning. Friendly staff, prompt service and the BEST hotel breakfast I have ever had. The breakfast at the Baytree is definitely something to be proud of. Me, my wife and our 2 year old had a lovely weekend . Thank you

The only thing that was missing is maybe a little entertainment. Nothing extravagant just something simple, this would probably kept us and other guests in the bar for a hr or 2 in the evening.

The breakfast was very good ,good variety.The location was spot on for us .

A larger t.v.in room .

The location

There didn’t seem many staff about at the times we needed them, the key fob of one of our rooms was faulty as we found out after a late night return and we couldn’t get in the room, there wasn’t anyone on reception, after almost an hour the fob suddenly decided to work but help on site would have been better at the time. Also some of the buffet breakfast supplies ran out so we had to wait for them to replenish but the food was lovely and fresh.