This is the third or fourth time here over the past decade or so, so obviously we have no major problems with this hotel, only some cautionary notes. Location couldn’t be better, with easy access to the tube and the “74” bus to downtown, shopping and restaurants nearby. Note that with the number of hotels nearby, restaurant reservations are recommended. Our room size was reasonable, and the bed comfortable. Limited clothes storage. Location is quiet, given its proximity to a major road, due to excellent soundproofing. Very good lighting throughout. One of my pet peeves is doors that squeak and sinks that don’t hold water; this hotel passed both tests successfully. Wifi was good, although not secure. Fridge worked well. There is a “bigger” TV, but no on-screen program listing, and no streaming services, although the remote indicated that capability. Note that continental breakfast tickets can be purchased at 9.50 GBP per person per day, and they seem to be a reasonable value; however, if on an extended stay, one might want to have breakfast elsewhere occasionally, since the breakfast at the hotel is repetitive.

Note that the tub in our room had quite high sides which would give issues for the mobility challenged. Also, the anti-slip provisions in the tub did not extend over the whole floor of the tub. As well, the shower adjustment mechanism is complicated – four separate levers. Why not have an explanation of what each lever does? The only other issue was very inconsistent room cleaning; we never knew what towels we’d have until we returned to the room; housekeeping management needs to kick things up a notch.

Our stay in the Queen Room at the Ashburn Hotel was a delightful experience. We found the room to be surprisingly spacious, especially when compared to the typical room sizes in London. The highlight of our stay was undoubtedly the magnificent bed; it was absolutely fabulous, providing a restful night's sleep. The room was very clean, although it's worth noting that, as an older building, some areas are showing signs of wear and could benefit from a bit of reconditioning. The location of the Ashburn Hotel couldn't have been better. Just a short 4-minute walk from the Gloucester Road tube station, it was extremely convenient for exploring the city. The hotel's staff deserves a special mention; they were not only friendly but also incredibly accommodating and polite, making us feel truly welcome throughout our stay. The breakfast offered at the hotel was quite satisfactory. In particular, the full English breakfast stood out as a delicious and hearty way to start the day. All in all, I would not hesitate to book a room at the Ashburn Hotel again. Our time there was lovely, and the convenient location, welcoming staff, and comfortable room made for a memorable stay. We stayed in room 703, and the only suggestion would be to address the toilet. The cistern took quite a long time to refill, but aside from this minor issue, everything in the room functioned as it should. We look forward to returning for another visit and would recommend the Ashburn Hotel to anyone seeking a comfortable and well-located stay in London.

Fantastic location. 2 min walk from the underground. Lots of nices cafes up the road and national history musuem.

The parking was £50 for 24 hours. Some of the decor was a bit dated and some areas could do with lick of paint in the hotel.

Good sized rooms. Excellent location for sites. Clean. Staff helpful.

Breakfast was a bit basic. Neede a bit more attention: pastries a bit burnt, no milk with tea/coffee, tell the guests the tea pot just has water in it and no tea.

Plenty of choice for the continental breakfast. I didn't have a cooked one. The room was comfortable and pleasant. I had a view but my friend had a brick wall! There was aircon and toiletries. Daily housekeeping. Staff were very helpful and on request happily gave me bottled water each day. I would stay there again.

Decor is a bit dated but ok. Bathroom skirting, phone cord and the shelving in the cupboard/wardrobe area could have been cleaner. The safe didn't work in my room but it did in my friend's. No bathrobes though they are mentioned on the website but we didn't need them. A great location near to the tube station, a Waitrose and restaurants.

The location is very convenient. Easy to find. Close to underground stop Gloucester road and convenient for transport. The room was comfortable, the bed firm, good insultation, very little noise, the room was large enough (not cramped). Staff are nice, helpful. Location is safe and relatively quiet. Breakfast is satisfactory - either continental or full English breakfast are options.

Heating was a bit too warm, but one could partially open the window to get fresh air. Some furniture is aging, but it was not a big problem.

01. Location. 2. Staff especially @ Front Desk. 3. Choose a room suitable for your needs I had a deluxe and a King Room since I stayed on two separate occasions both were great. 4. Despite road facing, the rooms are quiet especially in higher floor. 5. Proximity to tube stations as well as grocery stores.

01. Breakfast is a real weak point. The place is way too small & the selections are inadequate. The refilling takes a while and one has to request for milk, sugar, orange juice as most of these are unavailable. 02. The bath tub can be quite slippery & there definitely needs to be a floor mat.

Good value hotel. Hotel is very close to Gloucester Road metro station, which has District, Circle and Piccadily line. Hotel is also in walking distance to Victoria Albert Museum, Natural History Museum, Science museum. There are Waitrose market around, and different restaurants from different cusines close to the underground station. Bed also was comfortable. Hotel was clean. We have not the concerns highlighted in another comments regarding the toilet, bath, water system and etc.

Everything was amazing since we checked in, the staff at the reception are very helpful with a very high customer service they are trying there best to keep your stay comfortable they are doing excellent job with all the guest both of Mr Rida and Mr Andy . Reception area very clean and tidy, although the breakfast was very good plus the staff working at restaurant more than excellent Ms Khadija and Mr Abdulmalek . The room is very good and comfortable , location of the hotel. Excellent everything around you well done to all the staff and highly recommended for staying.

Nothing

The location if hotel is within 5 mins walk to Gloucester Road underground station. Along the way, there is a supermarket. There are a few hotels in the same area too, with a few restaurants within walking distance. You'll find more restaurants at the South Kensington area which if you don't mind, the walk is about 25 mins. The Natural History museum is also nearby, probably about 15 - 20 mins walk. The decor of the hotel is aged, the reception area is just a table and chair. What's good is there is a lift. Breakfast is just the usual continental type. They do provide free newspapers near the hotel entrance.

We were supposed to have a big bed however it was made up of 2 mattress put together. Worse, the mattresses slighted towards the center that caused a slight backache for me. The bathroom has a bathtub with the standing shower in the tub. This is a safety hazard when trying to get out and down from the tub even for an adult with no mobility issue.