Great location very nice staff

The photos of the apartment were obviously very old. The apartment needs a total upgrade for the price. It looked like it had not been decorated in 10 years or more. The bed linen and towels were excellent but the apartment was in need of an upgrade.

Perfect located small apartments which did the job perfectly for us and our dogs for a short stay in London. Great staff and efficient check in and check out.

The only issue for us were the stairs - we had an elderly dog and there were 3 flights of stairs which had open slats - and they were marble, so very slippy. We were fine with them - but our elderly labrador had to be carried up as he found them difficult and slippery. No lift - but there you go. The appartment was great.

Spectacular location only a few steps away from Oxford Circus. Spacious for central London. Full sized comfortable bath. Very clean, daily service offered. Great internet, streaming etc. The welcome food and drink pack was out of this world, and an absolute life saver as I arrived in the very early morning before any shops were open. I have already booked for next year and highly recommend the property.

There is no view and some of the windows are blocked off, I suppose for privacy as other apartments back on to them. This really isn’t a problem but it would have been an added bonus to have a view (given the location it would be difficult, I understand). There is no lift, but in business hours the staff will help move your luggage. The only real negative was that some idiot guests decided to set off the fire alarm at 0530 as they left, and as there are no staff on the property outside of business hours we all had to wait in the street until the police and fire brigade had been. I hope those guests are prosecuted.

The location of this property is amazing! The apartment was a great size, had everything we needed and housekeeping tidied up during our 2 night stay.

The downside - although pretty clean, there were a couple of things missed including a pair of used tights in one of the kitchen cupboards!! The shower didn’t work very well either, so we had to have baths (first world problems!). We managed to book the apartment in January for a really good price. If we could get a reasonable price again, we would definitely return!

LOCATION, LOCATION, LOCATION!!! If you want to stay in one of the best neighborhoods in all of London, THIS IS IT! I'd give it a walking score of 1000!! Every boutique you can imagine from high end to regular degular 🤗 Restaurants galore, coffee houses, and several Starbucks. We even walked to Buckingham Palace. It's probably a 15-minute walk, but we used driving directions first and got turned around, so it took us about 30 minutes😳 The place was clean and well kept. With all things being considered, I'd have to think long and hard about staying in this particular unit again. On a lower floor, ABSOLUTELY without hesitation, but I honestly don't know if I could do a 5 floor walk-up again. So, did the property meet my expectations? In some ways, it exceeded my expectations and in other areas, not at all.

THE STAIRS!!!!! I wasn't prepared to walk up 5 flights of stairs, and if we had all of our luggage, we would've had to go somewhere else. That should be the 1st or 2nd thing explained in the description of the unit. I have to go back and read the details again, but I could've sworn it said 2 bathrooms. There was only 1 bath and it was quite small. There's a loft that is used as a bedroom, and the actual bedroom does not have a TV, which would have been problematic if we had been staying there for more than 1 day. Be aware that if you want late night coffee or food (after 10 on weekdays), you will have to walk about 13 minutes. We got a great latte at a dessert shop (I can't remember the name), but we had to do carry out because it closed at 11.

Excellent place to stay if you need to be in central London-just a stones throw from Regent's street with lots of nice bars and restaurants close by. The staff were very helpful and the quality of the stay overall was excellent-lovely little outside terrace, large living space and 2 good size and comfy double beds-ideal for a girls stay in London and really good value for money

Our top floor apartment was up 5 flights of stairs so good for the steps but would not be suitable for anyone who is slightly infirm or unfit!!

Staff was great! So helpful!! Location was great. We got there early, so our luggage was held at reception until the flat was ready. Once it was ready, ours bags were brought up and waiting in the room for us. Very clean flat, plenty of space for the 3 of us. Comfortable beds with all amenities that we needed.

The way the stairs were (very modern, see through in between with no backing) made me a nervous. And I understand being void of stuff is easier to clean, but decor in the flat would be welcome...felt very bare.

LOCATION!!! It’s the best location in London, imagine this with this price! Also the staff are super nice, friendly, and professional. For sure will be back here.

Only one thing what I was ready for it mentally, which DID NOT affect us at all, which is the elevator. I knew already there is no elevator, yet, it was totally fine with us since we were ready for it, and even we have a baby with us. We keep the stroller downstairs all the time.

Location was great - very central. Property was off the main road so relatively quiet but still needed double glazing which was good soundproofing It was an apartment so very spacious and well equipped. Very clean and modern. Kind gesture of tea, coffee, milk sugar and fresh water in room on arrival. Staff at reception very friendly and helpful

There was no lift and we were on 4th floor but good exercise No aircon in the bedroom so was a bit too hot as opening windows not an option with outside noise

The apartment was lovely, clean and bright, and in a great location. Staff were friendly and helpful

Our apartment was on the 4th floor and became very warm indeed .. despite all of the heating turned off (our stay was in early April). We had to open the windows, and of course it was then very noisy as it's so close to Oxford Circus. Wouldn't stop us returning there though, as otherwise it was an excellent place to stay that represented such good value for money.