The property was very clean! The staff are wonderful, so helpful and friendly. We stayed for 11 nights and we found the hotel to be just perfect for what we needed. It was close to everything, most attractions were only a short walk away! It was close to beer street for great food and beer, but the room was quiet and we slept soundly! Close to the night market which is on a weekend, and only 10 min walk away from the lake. The room had everything we needed for our stay and the hotel had room cleaning everyday as an option which was great, we utilised this a few times and water/coffee was offered everyday free of charge! They do offer laundry service for a fee which we also used it cost us 240,000 VND for 6KG of washing which was a great price and it was done within a few hours! Me and my partner desperately needed some documents printing and the hotel did this straight away for us with no fee, which we appreciated so much! We would 100% recommend staying here! We will definitely coming back here if we visit Hanoi again!

The hotel room was clean, spacious, and modern, providing great comfort. The bed was cozy with premium linens, and the bathroom was well-equipped with quality amenities. Large windows offered natural light and a beautiful view. Fast Wi-Fi and useful features like the minibar and a large flat-screen TV made the stay even better. Overall, the room exceeded my expectations, and I would gladly return.

Bathroom is very clean but a little bit old fashion. Hope they will upgrade it when next time i come back

The room was spacious and kept well cleaned everyday. Loved the balcony and that we had a fridge! It was a 9 minute walk to the lake, and was surrounded by vegetarian/vegan restaurants and massage parlours.

There was a sewage smell coming from the bathroom. I think that's pretty common, and the staff took our feedback on board and said they'd look at fixing it, so we're happy!

The location is good, but it is located in a very small street. You need to walk to the main road to get a taxi. The advantage is that the room is very quiet, which may be because there is no window. There is a barbecue restaurant downstairs that is open until 2 o'clock, and you can hear a little bit of noise. The boss is very enthusiastic, but his English is average. The door is opened with a key, and there is no room card.

A good hotel in a great location in the Old Quarter of Hanoi. Reasonably priced for the quality of the hotel. Very clean. Great showers and beds. Quiet despite being so central. The staff are able to help with anything you need (transport, tours etc.) There is a lovely local eatery on the street, right outside the hotel that does great food and beers.

Staff in the day speak good English. Staff in the evening didn't speak great English.

The staff didn't speak much English but were very accommodating. Nothing Google and some sign language can't fix. My room with its spacious balcony was awesome. The hotel is in a little alley so it's very quiet. The location, however, is quite convenient within old quarter and adjacent to highway. Room service did its job after the first night, so it was all good.

I arrived late and it looked like the bathroom had not been cleaned. The bathroom appliances don't all work perfectly but I think that's par for the course in Hanoi. Hot water also pretty scant. Oh, and if u plan to leave early let the staff know ahead of time! They close the grill at night - I was trapped with no one around or answering the phone but managed to find the switch to freedom!

Very nice hotel, with very kind and helpful people, a perfect service! Comfortable bed! Inside the center of Hanoi's Old Quarter and very close to the streets with nightlife and interesting attractions. I'm sorry that because of work, the time at the hotel was so short, So I will come back here again, Thank you everyone!

I stayed in the junior suite, lovely comfortable room with a large balcony overlooking the city and the hem below. The staff are great here, they organised a car to pick me up from the airport and even though the flight was delayed they followed the flight and had the car there on time, they are also super friendly. The hotel sits on a hem in the old Quarter, a quiet location from my room but just moments away from the hustle and bustle of hanoi nightlife. All in all, a great stay thank you

Great value and location. Super friendly staff. Quick and affordable laundry. Spacious room. Good air con and fan combo. Roomy shower with good temp and water pressure. Elevator. No windows in our room, but cute "murals" outside the window frames.

A cushy mattress pad would make the beds comfier. Could be a bit tidier (dust, loose doorknob, etc), but nothing off-putting.

I've been for few nights in this hotel with different booking and different rooms. This room was ok, the shower very big and lots of space for the suitcase. I was a solo traveller and I didn't had any problems. With this stay my breakfast was not included, even so, breakfast is a Sandwish (banh mi) or the traditional pho. Nothing else. Best part is the staff that is always willing to help somehow.