The location in the center is okay. Walking distance from shops and bars / nightlife. Although in the center and there were many guests staying this weekend it was quiet during the night.

The check in information as provided is not up to date. Instead of getting as code to open the door and get the key at the premises, literally written in their messages, there is a sign on the door you have to check in at the next hotel. The kitchen facilities lack logic. A french coffee press without coffee does not make sense. Also no oil to cook. The tap in the sink was loose. We have stayed before in a similar room and have to conclude the price is too high for the quality and services provided.

Location was excellent, but what wouldn't be in town? Rooms were very clean and modern. Good parking. There was a lounge where we could gather and eat takeout. There was a kitchen, fridge, but no microwave. All in all a great value and I'd definitely stay there again. We wish we would have stayed another night!

We had to go next door to the Hotel Vestmannaeyjar to check in, which was fine, but the sign didn't say where it was so we had to look it up. Rooms were tight for four, but we appreciated that it was an option so we could keep our costs down. They didn't have enough bedding and towels so we had to ask reception for more, but it was easy to get more from the supply room. Lounge could have better lighting. All nitpicks for a great stay.

Check-in was easy at the next door hotel front desk, simple free parking, nice apartment with blackout curtains, small deck, nice sized bathroom and shower, lots of space to hang clothing and nice kitchenette. Nice to have access to extra towels, and easily to get the missing bedding from the basement public area.

The shower didn’t drain perfectly, specifically for the first shower we took, then it was better. Didn’t stock the apartment with the needed bedding for the pullout bed we needed for our son per the reservation.

Nice location on the Westman Islands, only about a 10 minute walk from the ferry. Room was laid out well, and the cooking faciliites were great. Nice to have a full size fridge. Shower was good pressure and bathroom spacious. Enjoyed having a balcony door, mostly for air flow, as it gets warm in the summer with the long days of sun. Mostly quiet area and courteous staff.

Salt and pepper would have been nice to have on hand. Also, the trash bins outside were incredibly full so having to deal with that as a guest is a bit annoying. Also, the textures pillowcases and strong detergent use on the bedding isn't great if you're sensitive to that kind of thing.

We arrived in the middle of a windstorm, but the staff was kind and cool enough to allow us to switch rooms (my mistake in original booking) and stay at a more comfortable room, even while overbooked. I really appreciated the size and cleanliness of the room and all common spaces, pity we only spent one night with them and I had little time to fully explore. Great view to the harbour from our room too, plus kettle in the room. I can't ask for more :)

I don't have any negative comments, why do I have to criticisize by all means?

The bed was very comfortable. Everything in Iceland is very expensive, but this was actually noce for the money. Loved the coffee machine, ice cube machin and washing facilities in the public area.

We had a subterrain windows to the neighbours garden, so ventilation was ok for just a couple of nights. We had to draw the blinds the whole time though because there were kids playing and always peaking into the windows which is not the apartments fault though, but was annoying

Located in a fantastic, central location this apartment was close to restaurants, shops and bars as well as the ferry. Decorated in a sleek modern style, it was quite spacious and very clean. We absolutely loved being able to step out on the balcony. The off street parking was great. Check in and check out was a breeze! When we return we will definitely book here again.

It would have been nice if a few kitchen basics were provided, such as sugar, salt & pepper, coffee or tea.

Everything!!! This is a luxury studio apartment. Very well equipped, clean, lovely decorated and nice view. It is also right in the middle of the city center; therefore conveniently close to all of the restaurants. The staff here are amazing as well. We used the washer n dryer just before leaving and the dryer wasn’t working but a staffer, Sylvia, helped letting us use the staff dryer. This was only after we and Sylvia really tried to get the guest dryer to work but it wouldn’t.

Nothing.

This is a very nice new property. Our apartment (a living room with a kitchenette + a bedroom + WC/shower) was elegant and clean. The kitchenette is well-equipped. Among other things, we located the French press that had been advertised. The sofa bed (a very solid bed, wide) was the best bed in the apartment! The property is very close to the harbor and the central street. The entrance of the building was a bit difficult to locate, quite bit off on the side from the street, but in fact the red signs (about "new mail boxes") do lead there.

We had booked an apartment for 3 colleagues, two single beds and a sofa bed. We got a double bed and a sofa bed. The lady who had prepared our room told us they get no information forwarded about the desired bed arrangement. In the end it was not a big deal since the double bed consisted in fact of two beds that could be separated, only the fitted sheet had to be changed. But it is something for the management to keep in mind and organize better.

The apartment was relatively spacious, well equipped, and perfectly comfortable. We found it easily thanks to our car’s GPS, but other guests should know how important it is to follow the complicated instructions that are sent to you. Parking by the hotel was extremely easy as many visitors come to the island without cars.

The only aspect we really disliked was that our second floor view was of only other buildings and rooftops. I have no idea if other suites were any better, but I would suggest you ask. The floor of the shower had no raised edges, so it was impossible not to flood the floor. We were surprised that there was no microwave.