15 floor falls view room. Great. Walking distance to the falls. Best informations i got was from Bellman Mike. Thanks. Really apreciated. A Roomservice maid gave us towels as we ask her. Very friendly. Also the staff on indoor parking. Eating Rodizio in the Restaurant Braza. Delicious.

Hmmm.... a lot was not the way it should be. But that is because of the scenic place of this Hotel.They don't need to take really care of the customer. Always fully booked. Asking for frësch towels. Nope. Reception is a real mass Service. The Hilton Honnor WiFi didn't work on our phones. No Help. Was about 30 minutes on phone (international roaming )with no result. The Manager gave me a 70$ reduction on our stay for that. I ask for a printed bill. It will be under your room door tomorrow. Nope. The other morning on Front desk : We dont do this because you book throug a 3 Party ( Booking) Parking can be 100 CAD/day.

Great room clean and comfortable

The onsite restaurant Corso, really poor food at very high prices. You would expect a restaurant in a Hilton Hotel to be exceptional in quality, unfortunately Corso the Italian restaurant is horrible, food over cooked, meat of poor quality tuff and tasteless. Frankly the $200 dinner blll was a complete waste and Hilton needs to know they can do better Thanks Mark Warsh

Location was very central to everything.

The charges to my credit card were extra, i.e. $5.87 and another $1.00 charge...not explained. As well, the cost of parking was not disclosed at the time we arrived ($50 for one night to park in a lot a five minute walk away!!!). We only saw it on the bill afterwards.

I loved the infinity pool. The room was very clean and overall a great room - King bed with Jacuzzi tub.

I disliked the parking cost, I feel that the parking should be included or at least discounted for guests staying at hotel. I think there should be more incentives available such as complimentary breakfast or discounted breakfast for guests.

Upon arrival they upgraded our two rooms to a better view of the Canadian Falls! So kind.

The Fireplace didn't work. That was one of The reasons why I booked that particular room. I had hoped for a romantic fireplace setting for my one night alone with my husband. But we still enjoyed the jacuzzi. Although the jacuzzi wasn't clean! There was lots of soap scum around the tub. Not anything you can see but you can feel it and I hate leaning against a dirty tub with someone else's soaps scum touching my back. So we spent 5-10 minutes or so cleaning it thoroughly with what we had. Mind you I didn't call the front desk to help with the fireplace and Jacuzzi because it was very late in the evening by the time we got back.

My family and I are seasoned Niagara Falls visitors. This Hilton is always my go to. Clean rooms, cool shops, easy to find parking nearby, great views and amazing location. The staff is great, the pool is the best in the area for kids hands down. 2 pool areas one with a deep splash pad vibe. 2 hot tubs and infinity pool with stunning views. With the quick tunnel walk you are in the casino “mall” with great shops; including a food court with lots of options so you can do it on a budget without even going outside. The double rooms with the spa tub is our favourite. Tons of room and privacy without having to pay for two rooms. Get yourself a high floor and a fallsview you won’t be disappointed!

Centrally located in the strip of Niagara Falls ON. Amazing view from the Fallsview Premium room! The whirlpool tub is absolutely amazing as well! The number of amenities in the hotel are very welcome as well! Housekeeping staff did a good job of keeping the property clean and provided new linens when requested.

Parking costs are absurd, don’t park here. Fire alarm went off around 2am which was annoying but not in the hotel’s control. However, the hotel staff used intercom speakers to announce the all clear many many times. It’s hard to say how necessary this actually was but it seemed to be more times than you’d think, so it was a little disturbing so early in the morning. At the end of the day it was a safety-first situation so I understand the need to communicate to guests.

We had US/Canada falls view two bedroom room on the thirty-four floor. It is close to the Niagara Casino and for the kids it's connected to an arcade which they enjoyed. We had breakfast on the thirty-third floor restaurant. It is no longer a buffet which is nice. This was changed because of Covid.

We ordered room service coffee for three people but only got two cups with it. It was also, very cold coffee. We were delayed so didn't complain but when you are paying $17 this isn't acceptable. There were some elevator issues when we went for breakfast but was quickly fixed.

Location was everything to this stay. Paid for a view of the falls, which was beautiful to look at in the morning along with seeing it lit up with the skywheel at night. I was also very happy to see lots of things open late, and a lovely little venue of chairs and firepits for those who either need a smoke or want to enjoy the outside.

The room wasn't how I imagined it from the preview photos. The view of the falls was through a tall window off to the side of the room, which made it where unless you sat sideways on the couch, you'd never see it. The bed was centered and faced directly towards the entrance, which made me feel exposed to the hallway, and lastly the bathroom. I can deal with the jet bathtub being tucked into the corner verses sitting in it and viewing the falls, but the water pipes and temperature were not easy to deal with. The temperature could only be pure hot or pure cold, never in between, and the water would fluctuate pressure whenever someone else in other rooms would be using their bathrooms at the same time. Had even a light copper color come out for a moment when brushing my teeth.

received excellent directions from parking staff, fast check in & was able to check in early. Upgraded our room at no additional cost. convenient that hotel attached to concert venue & number of restaurants within the hotel to choose from. staff very friendly and helpful. the room was a really good size, fridge worked well & the pillows were great.

the sofa had torn fabric & was really worn, the chair was worn too & didn't appear really clean therefore we didn't use them. small TV & very limited channels available. the cost for water at $5.00 per bottle is ridiculous. we brought our own bottled water which wouldn't have cost anymore than .25 a bottle. glad I read reviews previously, I think the hotel could do better in regards to the water. the bed was quite firm but we managed.