Appreciated the staff efforts to acomodate our needs for our stay ahead of time. Rooms were very clean, comfortable, private and the spa bath was a great bonus. We enjoyed our lovely stay at city of sails hotel 😊

Close to Eventfinda Stadium (as at 2024) at a reasonable price, approximately 20 mins walk or 5 mins drive away. PakNSave is on the way to the stadium. Across the road is Smales Farm - bus terminal, shops and market 2nd Sunday of every month. Dairy for quick convenience on the same road as the motel. The bed was so comfortable, and the spa bath was wonderful. This also has a corner platform higher in bath, not only handy for showering but also to get in and out of spa Property owners are very hospitable, professional, and great to deal with.

All rooms accessible only via stairs. Posed a small problem for us, but not a major hassle. Could hear neighbours squeaky flooring, not loud enough to disrupt sleep. Perhaps the key shouldn't have the name of the motel and room number. If you lose the key, this could pose a problem.

Booked as a last minute for my family who were visiting someone at North Shore Hospital and needed something close by and good value. City of Sails hit the mark Easy to organise checking in, even with a super late arrival, room was a decent size and super close to the hospital

The only thing that was noticed was the size of the bed. My brother who was up is 1.95m tall and his feet hung off the end of the bed, so not designed for super tall people to be able to lie flat

Clean

They need to put the $200 Security deposit under the category "The fine print" on booking.com. All other accomodations throughout NZ put security deposit under the category, so that people can see whether the hotel charges a security deposit, and then plan ahead of time financially. Also it helps the people booking to know whether they want to book a motel which requires you to pay a security deposit or a motel which doesnt. I have booked a lot of motels on expedia and booking.com that do not ask for security deposits and they are very good motels.

Beds were all made up nice and very comforgable

Was told we couldnt make any noise because of people down stairs yet it was ok for them to smoke outside and all the smoke come into our room . Also has fire alarm go off 5 min after check in kids haf just jumped into spa bath and we had to waot outside in rain but lovely staff did get them blankets

Heaps of space - it felt like an apartment, not a motel! The beds were very comfortable. Kitchen well stocked. A range of channels on the TV.

Being questioned over a missing cushion when they should've checked their laundry pile first. Some fixtures were very lose like the kitchen tap and toilet paper holder, plus wall mounted lights would flicker like a strobe light.

Clean, tidy and well presented Good size for our family Had quality appliances and and comfy beds Daily change of clean towels Close to where we needed to be for a sporting event

Unfortunately we had ants in the kitchen (appears maybe from the sugar sachets so we asked to have that removed) Some noisy neighbours but luckily that was only for the first night

the room was great.

We did have issues with the city of sails ringing us a week before saying that one of our rooms is now unavailable. this was stressful and really unfair. especially as it was a really busy period. they did offer another place 20 minutes away. but this was not viable. eventually my sister talked to them, and they found a room for us.

We attended an concert at the Event Finder Stadium about a 18min walk from this motel. So location was excellent. Room was spacious and clean. So glad for the air conditioning. The kitchenette was really good too have although we didn't use it because of our short stay.

Parking spaces were a bit narrow but I guess not everyone drives small cars 😄.

The motel was clean and tidy, I was greeted by a young receptionist who was lovely and friendly and made me feel welcome. The motel was right on the doorstep of the hospital which was very convenient for us as we had just birthed our first grand baby. Good value for money.