Our visit to Waitomo Caves was towards the end of our trip to New Zealand so we appreciated having access to a communal kitchen where we could make our own dinners. There was also access to a laundry which we didn't end up using but was good to have as an option. The owners, Eric and his wife, were really friendly and helpful when we arrived. Eric's positiveness and openness to chat, helped us feel comfortable staying at the accommodation.

We loved the location so quiet and relaxing. The lovely couple who run it are so friendly and gave us some great advice about what to do around the area and dinner options all fantastic choices. The chalets are very private and cosy and ours being upstairs had a beautiful balcony with view Absolutely loved our stay just wish we could of stayed longer. Would definitely recommend staying here for a lovely weekend away or passing through. It felt very personal not like a hotel chain with no personality.

Location was great for access to Waitomo Village. Very quiet with comfortable beds and good linen. Staff were friendly and helpful. Good for good nights sleep. Better facilities than we expected from the booking page, these were located in other buildings (EG kitchen)

Bathroom didn't have any soap. The shower mixer / head needs replacing. Drain is missing the cover

Great location. Host Lyn was lovely, helped out with suggesting where to eat. Tomo Bar and Eatery was directly in front of the Waitomo Village Chalets and was so convenient to enjoy a superb quality meal. It was a really good quality hearty meal. The bed was comfy, nice clean linen. I liked the view of the bush to the left of my top stairs cabin room. Perfect spot. Loved seeing the sun rise. I liked the flowers in the garden and the country air.

No inhouse breakfast at the time we were there. Cafe, within walking distance for coffee and breakfast or available at the caves. Plenty of meal options after five,Tomo's Bar fifty meters away was excellent.

The Chalet appears to be set up to cater for Couples with older Kids. Adults in the more luxurious Queen Chalet and kids or backpackers in the Loft apartments It could have been better if the dinning facility was open.

The young staff member who was cleaning and ultimately helped us with getting checked into our rooms early was so incredibly helpful and friendly! She was able to provide us with the contact details of a local driver to transport us to and from a wedding that evening. The chalets were awesome rooms, with a comfy firm bed and a cute little patio/deck area to sit out on. The shower pressure was so good!

We arrived for early check-in as prearranged and reception was closed, and our key wasn’t in the letterbox (as it was stated it might be per our check-in info email). On the email there was a contact number for the manager - I rang and he wasn’t too thrilled with my call, stating he was the night manager (implying we shouldn’t be calling him) and no one has past on our early check in info to him. Luckily the cleaner saw our car while she was moving around the property and came to assist us with our early check-in. We met the night manager the following day and he was friendly and apologetic for the situation. Might pay to note that the phone number on the check in info email is the night managers email, and provide a day contact too.

The chalets were simple and had everything we needed but no hairdryer, and only 2 towels. Location was excellent - near Waitomo cave and excellent restaurant.

I asked for a quiet room, got a room on the first floor. The people above us woke us up at 5 am walking around and leaving - we could hear all steps which kept us up for at least 30 min. We should have been on the second floor for quieter room. Also - the hotel sign says Kiwipaka, not Waitomo Village Chalets which made it very hard to find and we finally got out to ask and were surprised that it was the right hotel.

Good for our purpose which was brief overnight stop. Well located for our activity the next day.

Minor - Lack of places to eat nearby - highly rated local restaurant was full and doesn’t take reservations. No where else was open on a Monday so we drove (about 15 mins) to nearest town which had several options)

Book in the room had local info, including a recommended drive from Waitomo west. We took it and it was one of the highlights of our trip. Walks, waterfalls, and caves. Excellent. Room was a good size.

It was after dark when we arrived. Fortunately the owner was still on site. Otherwise, finding our unit in the dark would've been hard. Especially since it was an upstairs unit. The building we were in wasn't well lit outside.

Simple accomodation near Waitomo caves. Nothing fancy, but good beds (and plenty of them), enough space to move around and a decent shower. Not luxury, but it was clean and perfect for us. We checked ourselves in and out easily. A short walk (or drive) from the caves. There was food available nearby.

It would have been even better if food had been available on site, but we did arrive late and leave early for the caves.