We ate one dinner in the Sophie's and it was some of the best food I've ever eaten. The roof top bar has incredible views /atmoshpere.

The bars, restaurants and ground floor coffee shop were grossly understaffed. Our first night we went to the roof top restaurant and it took over 40 minutes to receive water and cocktails... but the food was incredible. The next morning we went back to the roof top restaurant, got seated immediately as they did with everyone walking in... after 20 minutes of watching complete inactivity, with no hope for service we bolted... as did many others. The next morning (8:30 am) we decided to get a coffee in the lobby coffee bar... they were closed so the staff could help staff the rooftop restaurant. I 'm so glad that when we booked our stay online, for whatever reason, we were unable to add the breakfast to our room.... we would've been held hostage and my review would've been much harsher.

Great venue and location for a weekend in Galway our friends came to visit us and wanted to stay

Parking nearby was a bit of a trek uphill with luggage , the record player in the bedroom took up space which was limited anyway

the location and multiple restaurants!

the bed was so uncomfortable, clearly two single beds pushed together badly with a terrible mattress topper making it very hard to sleep

Location. Most all the staff was great. Everyone at the front was lovely. All were so very sweet. The restaurants.... Pretty much everyone I dealt with at the restaurants was not friendly, and some just rude. Loved the kitsch of the room. Very cool vibe. Bed was comfy. Thank you for the chocolates... they were a nice treat about mid-way through my stay.

The floor in the shower was dirty. (Found 2 short hairs 🤢) Wish I had a fan to circulate air in the room. Things stayed wet longer than usual to dry. Moldy smell started in the bathroom.

Being a pod room, the room was very small, but had everything that was needed. The decor was lovely all around the hotel. A nice selection of Munchies/MIni Bar at a 'reasonable' price. Everywhere was spotlessly clean. Perfect location, couple of minutes walk to train station and into town.

The double bed was two twins put together and despite the nice thick topper there was a dip in the middle which was annoying during the night. Due to the proximity and overlook of other rooms opposite, it would be nice to have a voile type inner privacy curtain that you could have the option of pulling during the daytime, instead of having to pull the main curtains for privacy.

Beautiful hotel, within walking distance to all Galway city centre attractions. The staff were really friendly and the decor is to die for! Adored the outdoor pool and sauna/steam room facilities. I didn't have time for the gym but it is well equipped and looks gorgeous too! I loved my stay so much that I have booked a break-away for my sister and brother in law as their upcoming wedding present :)

There's nothing that I didn't like but the pod rooms are a little tight for two people. It could do with just a bit more space at either side of the bed but that is minor as the rest of the hotel, the decor and the facilities make up for it!

This is a really nice modern hotel. The staff there is very friendly and very helpful. Even helped us get a medical device we needed. Bartender was a great guy, and if you go to the bar, get the wings, they’re awesome. Location is very good. The rooms are modern but just know they are very small. You can walk everywhere from the hotel. Definetly the nicest hotel I saw in the area. Would def stay again and recommend

Finding the Parking lot is a bit of a pain when you first get there but wasn’t an issue after that because you can walk everywhere. Rooms modern but Very small. Cant adjust a/c. It worked fine and it was May but there was no thermostat, prob would have preferred it a bit cooler. But atleast it had a/c which not every accommodation in Ireland has You need a reservation to use the pool and gym. Not a problem for us, but be aware

The lobby was charming. Breakfast at the restaurant was absolutely delicious - eggs with sourdough bread, fresh fruit, yogurt and granola -with a great view of the town. The gym was top notch with extras you don't normally see in a hotel like a leg press, full rack, heavy kettlebells and an outdoor jacuzzi, sauna, steam room and cold plunge. The design of the entire building was gorgeous. Loved the record player in the rooms.

The rooms are REALLY small. The only time I've seen a room that small was in NYC. If you have a lot of bags, there will be no where to put them. There was one luggage rack and it blocked the door to the balcony when opened. We were two people with a suitcase and backpack each, and we were crawling over our bags to get in to the bed.

The location was excellent. We enjoyed the uniqueness of the hotel and its decor. The staff were so friendly and dealt with any queries in an open friendly and efficient manner. Our evening meal at Sophie's was excellent as was the service. Would definitely visit again and recommend to friends

We had a few blips when we first arrived but these were dealt with efficiently and with humour. There were a few issues regarding electric sockets not working and continual draft from the window so I think things like this need to be checked as its a new build. We were disappointed that the pool and spa facilities were not open as the website gave the impression that they were.

The hotel is definitely modern which is my style. I especially like having vinyl and a record player in my room. I fired it up immediately and you have the benefit of having full mini bargain and a full coffee and tea bar in the room. The workout facility is fantastic and the pool, jacuzzi, sauna cold plunge and steam room we're well used after a long day of cycling. I ate at the top of the dean in the restaurant at the end in the bottom restaurant as well. Staff is great all the way around. I managed to hold on my gear into the wrong room to start and the staff was nice enough to rearrange things so I can keep the room so I didn't have to unpack everything again. This is definitely a to do again hotel, and next time I'll bring the family. Perfect spot