The hotel was lovely and comfortable- great rooms, convenient location, cozy pool and saunas.

1. Slippers are only provided for 2p as well as robes. Not a big deal for me, but not for all the guests- as a result people are moving between pool and their rooms wearing towels… People also enter the changing rooms wearing their street boots… making changing rooms dirty 2. Restaurant- try to avoid it !!! Terrible food and service.. ruined my moms birthday. I said I was not happy , but they still included Service charge, and after I asked to remove it- they still charged us… Such a shame

Some restaurant staff had long hair that should have been tied up. While serving sometimes hair fell into plates. Small item on Christmas day but was noticeable

Clean room, great food, friendly and helpful staff

Whilst a good, central, location it didn’t feel like I was in beautiful Bath. It was quite murky in the area around the hotel

Second time coming here, absolutely love it! Perfect location & the rooms are so lovely! We stayed in the superior room & it was so spacious, my only bit of constructive criticism is that the room could use a sofa, there was a big empty space by the window where a sofa would be perfect & offer additional seating. Loved the addition of the coffee machine in the room & the staff were always happy to bring up fresh oat milk & extra coffee pods upon request. The bathroom is so spacious & loved all the toiletries; such a lovely selection & the best I’ve had at any hotel by far. The location is perfect, everything is within walking distance. Spotlessly clean too! We look forward to coming again next Christmas for our annual visit. One very happy couple :)

Clean, friendly, great swimming pool facilities, amazing location. Was extremely happy for the price we paid - incredible value. Opposite a really fun pizza/restaurant place with great cocktails as well. Great hotel breakfast and restaurant serves good food.

Swimming pool very busy with kids and parents. Didn't bother me and there is a good booking system to help ease overload. They also provide adult only swim times. Room turndown didn't happen for us after the first night, which was disappointing, and there was no replenishment of bathroom products (shampoo & conditioner, hand wash etc).for the duration of the stay. But very small nuisance.

Couldn't ask for better, everything was first class from the room to the staff to the hotel and facilities. My partner had her 40th Birthday 🎂 🥳 and they gave us two birthday cakes, all the staff were polite curtious and approachable. Everywhere was clean and well presented and the food was of a high standard 👌 it was close to a lovely canal walk on one side and the city centre with roman baths and cathedral on the other side with an amazing choice of shops cafe's and restaurants atmosphere was amazing. 5star stay all the way.

Nothing at all everything was great 👍

The hotel is modern and overall well-maintained. There were no significant issues, and we had a smooth stay. The breakfast is really good, offering options such as unlimited hashbrowns, eggs, sausages, grilled tomatoes, bacon, and beans, or a choice of one restaurant dish, which is a nice touch. Additionally, they offer coffee, yogurt, toast, and sugar-free orange juice(for kids). They also have a sauna, hammam, and swimming pool, but there are some issues with the temperature in those areas. Air system works and is quiet. Vey nice and helpful staff.

The temperature in the sauna wasn’t regulated properly, and it was just too cold. Some of the amenities and showers were broken in the swimming pool area. The room cleaning staff seemed to be rushing through their work, and the result was quite sloppy.

We had a great 3 night stay here. We were upgraded to a larger room on arrival which was a lovely perk. The family room was very large and had 2 beds which we did not need to use, but they were both very comfortable. The larger bed was a zip and lock so there was a gap in the middle. The pool and gym area were great. Breakfast had a good selection although food did take quite a while to arrive when there were lots of people. There are signs up advising this may happen though to prepare you.

Would be a bonus if TVs in rooms could be updated to smart so you could cast/mirror from your phone onto the TV as there was no way to log in to streaming services.

The staff was extremely friendly, helpful, all our requests were satisfied. The hotel is so centrally located it's amazing, everything is at a doorstep - restaurants, cinema, shops 🤩 What a luxury to have a swimming pool in such a central location as well. The room is spacious, plenty of storage, I really loved the bathroom ❤️ We could leave our baggage on the last day and collected it later when leaving Bath, this is highly appreciated. I am happy we haven't stayed in Airbnb!!! Thanks to all the staff at Apex Hotel Bath ⭐⭐⭐⭐⭐

The mattress wasn't most comfortable, both me and my partner had back and neck pain even though we don't have any issues. The absence of car park is not ideal but manageable, we booked a space in a private car park for our stay 15 mins walk away from the hotel, way cheaper than using city car parks.

the location of the hotel was perfectly suitable. everything was near by and walking distance. the reception staff were very supportive and attended us each time we approached them... a big 👍 to all... if I visit bath or recommending place in bath to my friends and relatives, I will definitely mention about APEX...

the hotel can improve on the breakfast menu and timing. the breakfast time was from 7.00 to 10.00, we went there by 8.30 but the breakfast buffet was already closed. we did get our breakfast on table but having the buffet is altogether different experience.