Fantastic decor, location, employees were friendly and helpful. The room was awesome - really classy.

We got woken up by the adjoining room (who we didn’t know) because there is very little to no sound proofing between adjoining rooms. I know this would be useful when families are joint but we didn’t know these neighbours and it was like we were in the same room! There were even visual gaps in the doors. I’d recommend some sound proofing or not putting people into these joint rooms.

Clean hotel and friend staff in a good location.

Found it strange that service charge of 12.5% was added to everything from being poured a glass of wine at bar to visiting a buffet self serving restaurant for breakfast!

The hotel had perfect location in a very cool area of London in close proximity to the city centre and public transport. Area is full of cool restaurants and cafes. The hotel itself is very cozy and modern. Big plus was a very well equipped and modern gym. Room was very spacious and beautifully decorated. Breakfast had a good selection.

It was impossible to find stares and sometimes elevator took very long to come. It happened that I was stuck for 10 minutes with other guests waiting for an elevator just for few of us to be able to fit in and the rest had to wait again. So maybe something to consider improving, cause in case of fire you're stuck.

A lot to like. The design and ambiance is superb. Whomever did the lighting and music deserves an award. The 24 hr gym was in the basement but was terrifically appointed and beautifully designed. Extra points for the clock in the gym with a sweeping seconds hand. It's these types of small details that they do very well at the hotel. Again, the lighting and wall texture (wall paper covered with wire facade) were very appealing. Loved the eco friendly water spout available at every floor by the elevator for you to fill up the canteen in your room, or your own container. Bathroom mirror has a built in defogger so that it remains clear during shower. Beds were medium firmness, and even with my bad lower lumbars, they were perfectly fine for 3 nights. The shower has industrial grade water pressure coming out of the handheld unit and the option for a rainfall shower head is a nice touch too. I'm talking NYC fire hydrant level water pressure that will make you step back! Convenient and comfy little bar in the lobby area. Walking distance to some very well rated and delicious restaurants. Oh, and the room has a Marshall Bluetooth speaker that is not cheap and played music with very respectable wattage and bass. Small lounge chair in corner is close to bed, but a nice option to relax in. Also very nice to have a work/makeup table with a stool facing the window. There were 2 drawers other than the closet. Wood floors is also a plus for me.

Gym can be overcrowded if there's more than 5 people, although there is a very good range of equipment (2 treadmills, 1 elliptical, 1 peloton bike, 1 arm cycle, 2 adjustable benches, a universal single width cable machine, free weights up to 22kg I think, and soft medicine balls). My room (427) was a corner room, and although it had a windowed corner, it was on the smallish side - about 20sq.m. on estimate. Also there is limited closet space for clothes and no hanger hook by the door for a wet jacket or coat. The shower also leaked into the bathroom but one call and it was resealed while I was out and fixed completely for my stay.

We had an incredible stay at this hotel! From the moment we arrived, we were warmly welcomed with thoughtful gestures like sweets and drinks. The staff is incredibly kind, attentive, and always ready to help, which made us feel at home right away. The hotel is truly luxurious, with stunning and well-thought-out decor. I loved the elegant touches of pink and gold throughout, as well as the marble bathroom, which added such a sophisticated feel. The overall aesthetic of the hotel is absolutely beautiful, and it creates such a relaxing and upscale atmosphere. On top of that, we were upgraded to a better room, which made our experience even more special. The rooms were clean, comfortable, and perfectly equipped for a memorable stay. A special thank you to Poppie, who went above and beyond to make sure our stay was perfect. Your kindness and care truly made our experience unforgettable. We highly recommend this hotel and will definitely return on our next visit to London!

Friendly welcoming staff at reception and the bar. Bar food service - both its availability and quality of the food (delicious). Good location with adjacent bus routes. Short walk to Liverpool Street or Old Street stations. Room nicely laid out with thought gone into providing sufficient electrical sockets. Immaculately clean with interesting, slightly quirky decor.

Breakfast: no explanation of how breakfast worked eg ordering coffee; serious over-salting of scrambled eggs and mushrooms (customers can always add!); no smoked salmon, just ham options. DJ in bar on the Friday night making conversation harder, but I appreciate some people will love that!

a comfy modern hotel with an art deco twist in details. the cool dj lady playing the evenings in the hotel's lobby was a very soulful and enjoyable touch that kept me from going to my room. friendly staff. a discreet housekeeping service. royal copenhagen cups for water and coffee in the room. unlimited tap water from the dispenser in the hallway. I always enjoy a hard wood floor in a room and a ventilation system that can be completely turned off. breakfast 'till 11:00 am every day!

couldn't connect to the marshall speaker in the room after exhausting efforts.

I liked the location a lot and the room had plenty of space compared to other hotel rooms in London. The decor and amenities were very nice and elegant. Overall, it is a beautiful hotel and can recommend it.

Upon arrival into my room, I found there was a fairly large piece of broken glass on the floor. Thankfully I did not step on it and saw it in advance, but this could have been harmful to others or children. If you are sensitive to noise, it might not be the best as you can hear loud music till late.

Hotel was beautiful, staff were very helpful and passed on their congratulations for our celebrations. Lovely touch with free cocktails on arrival, non alcoholic provided too. The room was fabulous, especially with our upgrade, and we had a lovely note and gift from the guest relations manager, which was very sweet. The bathroom was beautiful and the shower was incredible.

It is a pricey stay, justified with the location and facilities but worth noting that there is a £50 per night deposit to pay on arrival. Not sure if that's standard for the area. The lighting is quite dim, which is lovely for the most part but you could do with a vanity light by the mirror to help when getting ready.

Nicely lit welcoming lobby. Although small well designed room - particularly the bathroom.

Many taxi drivers do not know the location. We were dropped off by taxi at the Art Hotel and had to walk with our luggage to find the exact location. Nobody seemed to know of it . It took us 2 hours to find the location. An extra amount of GBP debited against my credit card as security deposit. No receipt issued indicating when this amount would be refunded. No response to my my email requesting when the amount would be refunded.