The common spaces (kitchen, living room and the working space) are superb. Looking good, clean, spacious and perfectly equippped. The location is also excellent and the subway is very close. The room itself has everything that you need, and the property manager was friendly and responsive.

The room was quite small. I didn't have much stuff, but even a single suitcase was hard to put somewhere where it wouldn't be "on the way". The shared toilets and bathrooms are less than ideal (though there are multiple and are good and clean).

Loved my stay here. The property is in the heart of Chelsea, right off the metro and a short walking distance to several coffees, restaurants, etc. My room was cozy and clean. Common areas were spacious, and the kitchen was very well equipped. Wi-fi was fast and reliable. Amanda, the house manager, was super friendly, helpful, and organized fun events. I can’t wait to come back and stay here again!

It is an amazing place to stay in New York. The room was so nice designed and clean, I really enjoyed the furniture. Amanda was also really kind and helped me with several things.

The shared bathroom was only cleaned once a week.

The whole property was very quiet, making it a perfect refuge from the city. Amanda was very prompt in answering emails throughout my stay. Very happy with the size and of my room. The bed was very comfortable and the a/c unit wonderful, especially during the heatwave. All the guests were friendly and respectful of each other.

Unfortunately my wardrobe door fell off the hinges when I arrived (but Amanda offered to fix it the next day), and the lock on the toilet door on our floor did not operate properly my whole stay.

Location and my room was lovely

No daily cleaners for the bathroom. Some people don't feel any way about leaving the toilet dirty. No lift! So, it was strenuous to bring a 17kg suitcase up the stairs.

The location was ideal for a holiday in New York. The living space and kitchen downstairs were excellent. The facilities in the kitchen were exactly what we required. Our bedroom was a little small, however we only spent time sleeping in there and used the downstairs living space on occasions. The bathroom was kept clean, and using a shared bathroom was not an issue. The bathroom was always available. The other occupants in the location were from other parts of the world and everybody was very pleasant and friendly.

The bedroom could have been a bit larger.

The location was fantastic! We walked everywhere and the whole area was such a treat. Walking "home" felt like such a beautiful journey every time. The information on the side of the building was great; I love New York historical buildings and having a plaque was some info was a great touch. I feel like I got what I paid for in terms of a nice place to stay with a fun "New York" vibe.

The room was smaller than I expected but I'm okay with that given what I paid. It was plenty of room to sleep in; we were out and about most of the time anyway. Having to schedule my mornings around the shared bathroom wasn't fun and I don't think I knew the bathroom was going to be shared but it all turned out okay.

Everything, was super clean , comfortable, cozy , you have a big kitchen where to cook and a salon where to watch movies

No elevator but the rest is perfect

Location was great, close to the train and some food places. Contacting the community manager was easy and I got a super quick response. The room gave privacy and was big enough for my suitcase, so it was perfect.

WiFi dropped out a few times on the first floor (aka not the ground floor) as I think the router was on the floor above. My room was directly above the door and I was woken a few times from people leaving early for their flights and the door slamming.

Check-in instructions sent on time, and pretty simple. Nice communal area. Bedroom was clean. Was a bit nervous about sharing a bathroom, but it was clean enough. Good location.

Heating was okay most of the time, but one night I struggled to get it working, and it was -15 outside. Room is not the most spacious, but the hall and kitchen area make up for it. Besides - it's new york