The location was great, check-in easy, room was clean and spacious. It had everything we needed. It was on a quiet street but close to the center. The beds were comfortable.

A very small thing but the hook to hang the towels in the bathroom was broken when we arrived. We reattached it and it worked though. Also, we asked the hosts for guidance on how to get to/from the airport, which they did not know and that was a bit strange. I know that they are operating from another country but I think they should be able to provide basic information about getting to the properties that they manage.

The apartment is completely new and fully equipped. The registration process, entering the building, and the apartment are simple and functional. It has a very good location and allows you to see all the sights on foot. Public transportation stations are also nearby.

Location was great in the city center of Madrid. Newly renovated apartments. Everything brand new. Very comfortable bed, everything very clean and had coffee available in the morning. The customer service was also excellent when i called. Would definitely repeat.

The apartment is clean, modern and well-equipped. Love the AC, definitely a savior when Madrid got 38 degrees! Everything is very uncomplicated and the online customer service reacts pretty quickly. Easy to access with Uber from everywhere, around 30 EUR from the airport.

There's no room cleaning during the whole 4-day stay. So won't be able to get clean towels or so. The bathroom has a huge window but if it is open, everyone from the building on the opporsite side could see and not sure whether it's safe enough to keep it open.

Absolutely perfect stay. If you have any hesitations about booking here or location, don’t. It’s spot on in the La Latina neighbourhood. Loads of nearby food places and some of the best tapas bars and nearby all the best sights. Near the food market, palace, cathedrals and shopping. Gorgeous flat. Nice and airy. Felt very safe also and liked the street it was on, especially as solo traveller.

Nothing. Check in could have been earlier !

Good location, close to tourist attractions. Very fast customer service, one of our neighbours were making lots of noise in the middle of the night, and I emailed the customer service, to my surprise, they responded within minutes.

The entrance to the property was not clear, had to spend nearly ten minutes to locate the entrance. Not enough hooks in bathroom and all of them were far away from the shower.

The apartment is well located near downtown but 35 min away of the Estación Sur de Autobuses, the studio is comfortable, the kitchen full equipped, the furniture new, it was clean and organized but the window doesn't block the noise on the street. Shower is good, bed and pillows are nice.

The plugs near the bed don't work and the heater makes a lot of noise.

Nice,clean and new building. Cleaning the entire apartment after 3-4 days. Communication with the staff through WhappsApp was good.

No curtains in the room, but it was resolved in one of the rooms after I wrote them on WhatsApp. Until that, we felt like were living in a shop window, because all the neighbourhood could see us.

We booked this place mainly because it had a small kitchen which we used everyday. The place is close to grocery shops, really good restaurants and local attractions. The bathroom is spacious and very nice and the bed was very comfortable. The property is also close to public transport options so getting around was easy.

Nothing

Extremely easy checkin- it was so convenient to check in online and have a code for access instead of a key. The location is amazing, right in the heart of L Latina and a short walk to the metro. The apartment was clean, well stocked, and spacious for a studio. It was also a great value. I will be back!

The entrance door was not very well marked and could be easily missed.