The hotel is situated in a great location for walking around the city and to the major sights and museums. There are coffee and tea facilities available on each floor but not herbal tea. As I had brought my own, I asked for a kettle for the room which they provided, very quickly. The bedding and towels were clean. And we loved the mirror TV.

We paid extra for a room with a balcony but the balcony was so small you couldn't sit on it and because it overlooked the street it was very noisy, you couldn't leave the door open at night, so the room was a bit stuffy. Our friends' room was cheaper but was just as good and maybe a bit bigger. Thier windows overlooked a small enclosure which was very quiet and so they were able to leave the window open.

The staff was friendly. The room was big and comfortable. It was so good to stay at a place where the toilet, shower and sink were separate, so it saves time to do your own things. It was clean. There were many power sockets in the room. The location of the hotel was very good. Near the train station and the city center. There was no noise from outside and even inside there was not much noise.

One small thing, the shower drain was built higher than the rest of the floor in the shower. So the shower floor couldn't dry and was also slippery.

What a good value gem! Superb location, rooms onto rear courtyard so quiet, good lifts, comfy beds, excellent shower, Nespresso type coffee machine on each landing, useful fridge in room. Amazing TV/ mirror!! Staff on reception were so helpful and friendly and they booked taxi to airport fixed fee 33 Euros - about 30 minutes. Close to all cafes for breakfast and loads of nearby Tapas restaurants. Would definitely stay again.

Safe in room on the floor requires you to be very fit to use it!!

My favourite thing about the hotel was the friendly reception staff. They were all very attentive and made us happy by leaving little compliments for the child in our room. The hotel is located in a marvellous place. Very close walking distance to all the places we want to visit. Thanks to the balcony room, it has spacious and bright rooms. it is also very satisfactory in terms of cleanliness.

There is nothing I don't like. The only disadvantage is that the door separating the toilet and the room is a bit inadequate.

+Excellent location in the city center but on a quiet street +Quiet room +Friendly staff +The rain shower in the bathroom was a nice suprise +Comfortable room with working AC

-The room was pretty basic with some weird floor plan. -No breakfast and no kettle in the room. In stead of the Nespresso machine in the hallway, it would be better to have a kettle and instant coffee each room.

Adequate room. Kind of like a student accommodation but it was clean enough. Lots of space for a family of 4. 3 single beds and a large single sofa bed which was comfy. Problem with a mattress but the staff promptly changed it. Room was nice and quiet. You are paying for the location which is very much worth it. Staff were very nice.

A little basic and needed a refresh but for us it was very acceptable.

Room was clean and comfortable. Isabell at the front desk was extremely helpful to us and a great asset to your hotel. Location was good, had to walk a bit to find places to eat for breakfast but overall very pleasant.

Bathroom was a bit small and not a fan of the door to the toilet/shower area. Had a wallet lost when site seeing which contained luggage key so disappointed that a bolt cutter was not available at the front desk for these types of emergencies. We did buy one at a hardware store and left it at the hotel so future guest that have this issue aren't left ruining their luggage.

Clean, Location, Staff. In general, there was quite satisfying accommodation. Breakfast is not provided. However, many tasty restaurants are nearby.

The one thing, which i found, was a smell after bath. When It sinks, there are reverse water in the shower booth and also not pleasant smell followed. However, it was not a really big issue. I could just closed the door.

The economy room that I had booked was too small and I had to ask and pay for a larger and better room. Subsequently the room provided was good. The bed was comfortable. The hotel location is excellent. The receptionists Sarah, Bianca and Kimberley were most helpful, spoke good english and made our stay worthwhile with their prompt service and assistance. The hotel does not provide breakfast and we had to look for a decent place on the first morning. Overall the experience with this hotel was good.

The hotel has rooms on the ground floor, which I would not recommend.

The location is great, just this street is full of hotels and restaurants, bars and other facilities. It was also easy to find a pharmacy and a small supermarket in the neighbourhood. I was very pleased with the service staff, the receptionist was professional and friendly and could provide luggage storage and catering heating service.

The room was nice, the downside was that the bedroom had a small light in front of the bed, but a large light was missing, making the room not bright enough at night.