The staff at The Royal couldn't do enough for us. They ensured that our stay was nothing less than excellent. We were a group of 4 friends placed in 2 rooms in the old stable conversion, it was fantastic! The rooms were spotless and comfortable, the bed and the shower were lovely, we were also given a variety of cereals. In the hallway was a fridge with milk, orange juice and yoghurts and on the top of this was a great big basket of fruit, all complimentary of course. We will definitely be back again, thank you Lily and your team ❤️

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the decor was modern, nice colour schemes, nice furniture, nice and clean bathroom, the room was a good size and it was warm. Plus the staff were lovely and the bar was nice and modern as well. I felt safe and well attended. I ordered a takeaway and they were more than happy to sort out and bring to my room. I never felt like an inconvenience

If I return I would probably ask for a 1st floor room, only because I like to have my windows open and I was overlooked from the courtyard, but that’s only a personal preference, there were benefits on being in a ground floor room as well, without the stairs, immediate access to the fridge and the large bathroom.

Excellent location. When we arrived the staff indicated that our room was up a lot of stairs. As soon as we said we had a few mobility problems they immediately changed us to a ground floor room. The bed was very comfortable, the bathroom was fabulous, all the little touches with complimentary drinks and snacks and breakfast were unexpected but very welcome. The beer garden is beautiful. We will definitely stay again. It is our new favourite place!

Absolutely nothing negative to say!

Spacious room and bathroom, very comfortable bed, friendly helpful staff, and good beer in the bar! Under 10 minutes walk, max, from the railway station and castle - but central Lancaster is compact and everything is pretty close to everything else.

Nothing to complain about from my perspective. The breakfast is fairly minimal (selection of variety-pack cereals and instant oat tubs) and self-help (on the landing outside the rooms), and included in the price (there is no option of with/without), but this was not a problem for me. There are cafes nearby if you want more, although only one seemed to open before 9am ("Bob & Bert's", 3 mins walk away, opens at 7.30am and had a good selection - it's not a greasy spoon, as the name might suggest).

We stayed here for 2 nights whilst visiting Lancaster. Staff were very welcoming and helpful. Excellent location - walking distance to the shops, bars and restaurants in Lancaster city centre. We visited the brewery during our stay which was a short taxi ride away costing £5 each way. The room was clean and the bed was very comfortable! We stayed in room 4 which faces the police station. There was some noise from the main road but that didn’t bother us and didn’t disturb our sleep. The help yourself breakfast station was a nice touch at no extra cost! This included cereals, fruit, tea, coffee and fruit juices. On the second night we had a few drinks in the bar which were reasonably priced. Overall we really enjoyed our stay and would return to the hotel!

Nothing!

The staff are lovely and helpful. The room was clean, fresh, quiet, and comfortable and had all facilities thoughtfully considered. The room isn't enormous (although equally it was not too small either) and the breakfast isn't cooked (again, it did the job and was quite happy with it), but you know that before you book as their communication is honest, straightforward, and helpful. Overall, fair value for the price paid, and I would be very happy to stay again.

Great modern, clean accommodation in the centre of Lancaster, close to shopping centre and castle, museums etc. Staff were very friendly, efficient and helpful. Our room was in the courtyard stables to the rear of the main building. Although the rate is for room only, there was a good selection of breakfast items that you could help yourself to (fresh orange juice, cereals, yoghurt, fruit and porridge pots). We would definitely stay there again.

It would have been nice to have chairs in the room to sit on - there was just a stool at the dressing table. We stayed on a very rainy day so there was no one using the bar courtyard sitting area, but if there had been, they can see straight into the downstairs rooms, unless you closed the curtains.

We had a lovely night here for a family gathering. The rooms were modern and very clean. The courtyard area was perfect for meeting up for drinks and breakfast. The hotel doesn't do a formal breakfast but, cereals, milk, juice, tea, coffee, yogurts were all provided in lovely baskets in the room and can be taken to the courtyard to eat. You can order a breakfast from a local cafe too. The location is marvellous, being very close to the city centre. The staff were all super helpful. Pay and display carpark next door.

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Complementary breakfst bar - liked that replenished frequently - choice reasoable. I aapreciated being on ground floor - bad knees make climbing stairs tricky. Appreceited the daily servicing of the room. Spacious bar area - pity about early closing - but understand your position. All staff welcoming, helpful and cheerful

Nothing really - Maybe residents could be allowed a drink after hours - maybe with a 11.00 limit. We plan to visit again later in the year , this time with a disabled friend and would like to have rooms 10 & 11 - can we book rooms direct with the hotel or does it have to be via a booking site.

Excellent, comfortable room with plenty of space and basically everything one needs. The person welcoming us was very helpful and friendly. We had some trouble finding parking space, but luckily the £5 a night on site parking space was made available to us. The room was clean and kept clean. The hotel was close to pretty much everything. Lancaster isn't that big, is it.

Can't think of anything. Things can always be better, bigger, cheaper, whatever, but we were quite happy with what was there and didn't miss anything.