Everything from check-in to check out was good. rooms are really good and well kept. choose one Breakfast options from the menu was a bit irritant, there should be mix and match option.

On the website at booking.com its written 'wifi in all areas', which one can assumed is free, though free word is not written. you should write clearly that wifi is chargeable/free. We didn't notice that and logged in and after seeing there is a charge of 10 $ per day within a minute we logged-out and have informed reception about the same and asked them to not to charge as we didn't used wifi but have been charged for 3 days that also was a bad experience.

Hotel Adagio is exceptional. It is a lovely property with comfortable and stylish rooms, outstanding service, thoughtful amenities, and on-site meals that are both tasty and unmatched on price (factoring in the unique breakfast package and lunch/dinner coupons). I stayed there for a week and had a wonderful experience! Each day, I tasted something new and delicious from the made-to-order menu options. The staff were all friendly and professional, each one committed to helping customers enjoy their stay. There were so many details Hotel Adagio covered in selecting unique amenities that truly distinguish it from the competition: bottled water, glasses of champagne, cable car tickets, branded water bottles, an unrivaled breakfast package, and meal incentives. The refrigerator I requested had already been delivered to my room as promised. The hotel is also conveniently located and walkable to everywhere I needed to go. I'm so glad I stayed here instead of one of my big-name conference hotels, which would have offered less while costing more.

The only thing that would have made my stay a tiny bit better would have been a microwave or coffee station in the room. But, these are both freely available in the lobby--which is a more environmentally-friendly setup-- and these are very minor points compared to everything else the hotel offers.

I did not eat at the Hotel

Coffee was terrible

The room size for SF is excellent, because it is an older building. The room was tastefully done, with beautiful lamps. The staff was very prompt and kind. There's free filter coffee through the day and there is a lot of space in the lobby to hang around and do your work if needed.

They do not have buffet breakfast and you have to oder a-la-carte, there's usually a queue to be seated. May be they could invest in that. Also they didn't have an expresso machine in the hotel, which I think they must add immediately.

Excellent service from check in and concierge staff members in particular.

Staff were all very nice and helpful. They also offered additional perks for a cable car ride, etc., that were nice.

Neighborhood might be a bit dicey at night and is about three blocks from Union Sq, not on Union Square as some listings indicate. Breakfast was mediocre and served in a rather depressingly small room. The ambiance could be enhanced greatly.

Staff were absolutely amazing! They offered us a complimentary glass of champagne upon check in (and daily during our stay), complimentary water bottles, daily dining credit, complimentary cable car rides, and more! I let them know that we were celebrating my birthday and anniversary that weekend, so they put us on a high floor with a great window view! They were very responsive and fast when we needed anything fridge and ice brought to our room. Will definitely stay here again, hospitality and service were outstanding!

Parking/valet at the hotel was very expensive. Ended up parking at a nearby garage which was a 5 minute walk to the hotel. Wish there were more affordable options for guests.

The front desk staff staff were all very attentive and accommodating. They worked hard to help me resolve a few different issuesl. I am very thankful for all their help. The G.M. was very helpful with providing options to help with my husband nausea. Everyone, from the housekeepers, front desk, the G.M., and the servers each one had warm smiles, and genuine care. I am highly recommending to stay here rather than any place else. They are warm and inviting here. You will be thankful you did.

The high cost for parking. I wasn't aware until the last min. I dont like the lack of parking. makes it hard to leave and return early.

The room was perfect, with lots of space and the bed was really comfy. Very quiet at night so no troubles during my sleep. Friendly and helpful staff at the front desk, bar and breakfast room. Plenty of fresh and delicious breakfast options. The bar is a great spot during the evenings as it gets quite busy and you can have a friendly chat with other guests while having a few drinks. Overall a great stay and would definitely choose Adagio Hotel again on my next visit.

Not the most attractive neighborhood considering the several homeless or shady people passing through every day but it’s not the hotel’s fault and at the end you’ll get used to it. Once inside the hotel you feel very safe so it’s not a big deal. One of the elevators was acting weird a couple of times during my stay but I met the Hotel Manager during my checkout and he apologized and promised to get it fixed as soon as possible.

The staff was amazing, asked how my stay was, made sure everything was in order. Union square is close. Room service was pretty quick and so was my breakfast to go order. Overall I really enjoyed my stay here.

There’s a lot of homeless people in the area. I woke up early to take my dog out and unfortunately had to watch where I was walking due to human feces being on the sidewalk. It was not directly in front of the hotel, but in the surrounding area. By the time we got back most of it was cleaned up. All I can say is be prepared for the homeless population and if you leave early watch where you step. I ended up bathing my dog immediately after coming back because we were walking on the wet sidewalk that was covered in poop water. Oh and the elevators are older, there’s only two so sometimes you’ll have to wait awhile and the hotel rooms/bathrooms are older. The downstairs is really nice and swanky, the rooms and the carpet in the room need updating.