We arrived tired having left Cayman to escape a major hurricane. My partner is heavily pregnant and was exhausted after a 5am start. Check in was very efficient and friendly, Madilynne on front desk helped us with our bags. I went to get some snacks for us once we had settled into the room, and while I was gone Madilynne had signed a lovely "Congratulations on your baby" card with all the staff on the front desk and had it delivered to the room with a complimentary parcel of healthy snacks and extra water. It was a wonderful gesture that really meant the world to us and cheered us both up after a stressful journey. It really was "above and beyond" service considering we were only staying a single night with intention of moving towards Brickell the next morning.

Nothing of any consequence

The hotel staff made up for the horrible time at Miami airport. I hope to never fly to them again. But the staff at this hotel was exceptional. They were kind and professional, and I will come back to stay there again. The tacos were amazing. The drinks were amazing. The room was beautiful and spacious. I am disabled and they brought my bags to my room. I was not expecting that and I am so appreciative of that. This is my first time traveling as a disabled person and traveling to Miami. And the employees at this hotel made me feel so comfortable whenever I need something, they didn't make me feel like I was bothering them, anything I needed they were so happy to help me. I was there to go on a cruise, and they made me feel so safe. If you're a person who's disabled or you're traveling with someone who's disabled. This is the best hotel for you. They had a Starbucks there I'm not a coffee drinker, but they had pizza, and that pizza was amazing. And the gentlemen there. They were just as nice as the bartenders and the reception desk. Everybody was exceptional. I was nervous about taking this trip by myself as a sole traveler and being disabled. But all fears we're gone once I got there. Thank you so much of making the beginning of my trip. Such Amazing time for me. And I appreciate it. I am no longer scared to travel by myself. The team at the hotel really made me feel loved thank you

Very comfy beds and pillows, good food and drinks, helpful and friendly staff. I also appreciated the location, which is so near to MIA - and the availability of frequent shuttles to and from the Airport. As an older customer with some mobility issues, I appreciated the attention to physical safety in the bathroom. Finally, although I am not personally of the Jewish faith, I was impressed that equal attention was paid to the Hanukkah Holiday and the Christmas Season - especially at this particular time in history. Excellent attention to detail and good management! Thank you for that!

My only complaint was that the air conditioning was on too high throughout the building for this time of the year. It needed to a little lower, as the winter months are almost upon us now. Individual room temperature adjustment wasn’t too successful. Otherwise, the stay at Marriott Miami Airport Hotel was great!

We had to spend two nights at the Miami Airport Marriott when a New England snow storm interrupted our trip from Martinique to Boston. The staff worked around our uncertain schedule. The waiters and bartenders at the Cane Fire Grille were very nice and welcoming, and served us good food during our unexpected stay.

We paid the hotel directly, which the hotel told us was their instruction from Booking.com, but we were also charged by Booking.com. I am still trying to sort this out and hope that Booking.com will refund the double charge.

It’s near the airport and in the past we stayed here quite often , and wanted to experience the changes

Actually that the dining room had no windows and, therefore, not very inviting, and the choice at the buffet has been reduced too much, but other hotels have done the same, missed the wonderful selection of fruit.

The staff was quite accomodating. I liked that there was a facility on site that I could rent a car. In addition, the shuttle service was also quite convenient.

All was Okay to satisfy my immediate needs.

Clean comfortable bedroom. Spotless bathroom. Very friendly staff. Delicious food in the bar/restaurant

It was not clear where to catch the shuttle bus from the airport. The seats and tables in the dining area were a bit grubby and tatty.

I enjoyed everything about the hotel the main thing was the cleanliness except for the price for one night along with the location because nothing was nearby were the only 2 downfalls

The location where nothing was in walking distance along with the price for one night

Very clean and modern. The shuttle to and from Miami airport worked great - frequent shuttle, easy to find and very close to the airport

The restaurant and shop were very expensive in our opinion. There was nobody on reception when we tried to check out in the morning and no way to find anyone - we had to beg the shuttle to wait a few minutes for us which luckily he did

Like it.

You charged my card and we get there they said no ,my bank have you charged me and so my cousin Carla Yvette Hodge had to pay with her card cost us a total of 445.24 someone needs to refund one of us Please let me know who you are going to refund me or her.