We tried to take the airport shuttle and contacted the hotel in advance. They told us to call or text them when we arrived at the airport, which we did. However, we could nit get hold of them- neither via text nor phone. We waited at the airport for an hpur and saw all other hotels' shuttles go by. In the end we took a really expensive taxi as we were really tired. When we confronted the clerk, he just pointed at the phone and said he would have answered if it had rung. However, we used the number they had given us and we always ended up in their automatic answering system- so we are sure our calls went through. Apart from this we were happy, however. :)

Breakfast - much better than expected. The person in charge was working hard to make it work, and it makes a real difference. It was a great breakfast. The airport shuttle - after a lot of misinformation from the phone service, the shuttle was there, and the driver was very helpfull. He informed that the shuttle runs every 30mins 24h a day, while the phone information attendand said it would stop at 10pm.

The customer information phone service. They said they could not let the hotel staff know it would be a late check-in, because it was a booking reservation and they could not add notes to this type of reservation. And they informed that the shuttle would not be running at 2am, when we arrived at the airport. By luck, we saw the bus when looking for a taxi.

Great location, super close by the airport & Miami Beach. Confy beds and spacious rooms; super clean and tidy. Staff was lovely and efficient.

Only one main light in the room; no bed lights. Only 2 towels provided for 4 people; o my 1 power socket. Room is not completely soundproof so you can hear a bit of the car noises outside. P

I loved the HOT water. A lot of places don’t have hot enough water.

I heard music from near by …rooms aren’t very well insulated as you could hear doors slamming and others’ conversations. They only had one working elevator due to renovations. Luckily my stay wasn’t during high traffic/check out time as that might have been an issue.

The breakfast room was clean and well organized. The buffet was more than adequate. The shuttle was available to take me to and from the hotel apron request. All employees were clean, polite and very helpful. Food from the bar/restaurant was excellent and the service provided was excellent.

Construction was underway and only one elevator was in service.

Good shuttle bus from airport. Spacious rooms and great facilities. Staff were very helpful and pleasant. Free wifi was excellent.

Air Conditioning unit was faulty. Dripping bath tap.

Nice clean room, very comfortable king size bed. Awesome pool! Pool table near the bar area was great for evening fun. There was a seafood restaurant next door, walking distance! It was so good! Free shuttle to the airport!

Had to pay $20.00 for early check in. If the room was available early, why not just let us in? Wish they had proper glassware for cocktails at the bar. Martini’s require a martini glass. I know this sounds petty, but as a former bartender, I find this important. That being said, our bartender was friendly and efficient. The bathroom could use some shelving for personal items.

Friendly staff. Spacious room with very comfortable beds. Kids loved swimming pool. Courtesy shuttle bus from airport. Breakfast was good.

Food in bar was only okay.

It is close to the airport and has several restaurants nearby. The room was clean and the beds were comfortable.

Close to the airport with the shuttle. Nice pool. Nice staff. Clean.

The price point is too high for what it is.