My recent stay at Le Meridien was a great experience. Situated in a prime location with convenient access to various transportation options, this hotel made exploring the city a breeze. Also the rooms were thoughtfully designed to maximize space and functionality, Despite encountering minor inconveniences during our stay, Joe Panarella the Operations Manager, went above and beyond to swiftly resolve any issues we faced. His professionalism and dedication to ensuring our stay was enjoyable were truly commendable. Thanks to Joe's exemplary customer service, we are already looking forward to our next visit to Le Meridien.

The staff is incredibly helpful. Location is fabolous!

We booked a premium room but there was only a little cupboard to store our clothes given the shape of the room. We stayed 8 nights so this as a problem that the hotel kindly fixed by adding a rack in our room. Also I was refused points collection because I did not book directly with the hotel.. but we spent over 3,000$ with the hotel so I would like at least some days to be counted on my Bonvoy card please.

Mr. Sonam Chosgial, of the concierge desk was very helpful and went out of his way to help with expediting post that was going to arrive late and tips on attractions in the city. Very knowledgeable ad well as helpful. His efforts helped in deciding that we will not look at other hotels when choosing to return to NYC

When the left lift broke, it could take quite long to use the other lift

Very centric. Comfortable bed and good shower. Great pillows! I slept very well there.

We stayed 9 nights there and ordered the almond croissant for 7 breakfasts. Out of the 7, only 2 days it was good, the rest was quite dry. Our room for three days, the house keepers didn't clean it. When I called, you they sent someone to clean after several calls.

Roof top place was a great pleasure. Staff was very friendly and polite. Front desk service was great and all our room service and support was very prompt.

Reception lobby AC was very chilly for our comfort. Could not seat there long :)

Location was perfect and the hotel amenities overall but what made our stay exceptional was the great service of reception and concierge.

We would prefer a lobby area where we would be able to have a coffee and chat.

Location was best, staff amazingly helpful and friendly. Very comfortable bed. Very professional staff.

Noise during the evening inside the hotel. First two nights I could hardly sleep. Breakfast at the top was not great. Rooms don’t have properly opening windows therefore cannot breathe nicely.

Good location

I was charged for a breakfast that I did not consume after I left the hotel and about 3 weeks have passed and still haven’t gotten a refund. I have written and called multiple times and still no one resolves the issue. :(

Great location, easy valet parking, good value, clean rooms, friendly staff.

Service at restaurant bar was slow, even though it was mostly empty. The espresso machine wasn't working and it took them twenty minutes to tell us after we ordered our coffees. Minor quibble, but having coffee available for guests is just one of those ground-level basics that hotels should always nail.

I was so pleasantly surprised by this hotel! The staff was wonderfully attentive and thoughtful, the rooms were clean and efficient, and the bed was so comfortable (I spelt great)! Great location, too! Very comfortable, great shower, especially coming in after a late fun night. Very relaxing and private.