The staff were extremely polite,friendly and helpful. They were the main strength of the hotel. In addition, the breakfast was fresh with an excellent variety and the hotel was very clean. The lounge/bar was also a very pleasant place to relax and have a drink in the evening.

The room was described as being air conditioned but after we arrived, we were told that the air conditioning wasn't turned on until the end of April. Our room was incredibly warm and stuffy but as we were in the centre of a city, if we left the window open it was too loud. Therefore, we barely slept on the first night. The reception staff were very helpful and had a fan put in our room, which really helped for the remaining nights, but if it had been made clear in the description that air conditioning wouldn't be available during our stay, I wouldn't have booked the room. I searched the description on boooing.com and couldn't see that this was explained anywhere.

The hotel is centrally located within walking distance to all of Valletta’s attractions. The rooms are beautifully decorated and ours had great views over Sliema harbour and lovely domed cathedral. The staff were very friendly and helpful.

Great location, and they accommodated a late request for an extra bed so we could have 3 people. In the room. Pool was small but nice to have.

Our room did not have a shower, it was only a bath with a handheld shower head that had a holder at waist height & no shower curtain. In my 55 years I have never experienced this in a hotel room. Make sure you ask for a room with a proper shower.

In addition to being in a superb location in Valletta, the Osborn had a welcoming staff and very well-appointed rooms. I'd happily stay here again - with one caveat in the other category.

When the door lock AND LATCH on my room failed to catch and hold, leaving the room not just insecure, but unable to be secure, they moved me (well, I had to move my own stuff) to another room. The second room was itself very comfortable, but they didn't (1) reduce my room cost because of the inconvenience nor (2) reduce my room cost because the second room had no view (an air shaft). It was comfortable, but after the superb setting visible from the first room, there is no question but what the second room was significantly less attractive, and should therefore have cost less - for the lack of a view, plus the inconvenience I was put to in having to move everything for my last night there.

Excellent location, clean, good breakfast, 2 steps to get in the then they have a lift. Cleaning staff was amazing. Had refrigerator, 2 water bottles complimentary , kettle and tea/coffee items. Close to Bus terminal and other major sites nearby, lots of restaurants around. Car, taxis can come right to the door.

I was on the 1st floor so opening the window let in mosquitoes. The window faced other walls😔, the room layout was a bit odd… you had to step up to go through a dressing area to go to the bathroom. In the dark it was a step up, maneuver around a stool then go around the sink to get to the toilet.

Good location in Valletta. Roof top small swimmingpool. Nice bar at ground floor that is open all night.

Beware, some rooms lack windows! In my room there was no work desk. It's annoying if you have to use your laptop . The whole hotel needs paintwork! !! The reception staff were not fully qualified to use the computer system, so it caused confusion and delay. When I asked the man in reception to order a cab, he gave me only an expensive alternative and wanted to take the payment. Not trustworthy.

Perfect location, in the heart of La Valletta. This hotel is perfect for sightseeing and not so far from from the boarding point to Sliema. Close to monuments, places of interest, shops and restaurants. BTW we found many vegan friendly places in the nearby like Soul Food, Debono coffe shop, Is suq tal belt food market and all around like Carolina's tea room (Sliema) or Naar (Bolluta bay). Quiet area during the night. The room was comfortable, clean and large. Breakfast in the average. Staff polite and professional. Two thumbs up!

Lovely hotel in a very good location in Valletta, walking distance to the central bus station and all the attractions of the city. Very attentive, professional and polite stuff. Nice view from the rooftop terrace. Comfy beds. Nice breakfast space. As for the breakfast itself, it was quit good, but I would improve the quality of some of the products.

The location was pretty much spot on and the staff were all very helpful and friendly

Our room, 102, was immediately above the kitchen, so at 5 am every day, there was quite a bit of noise. I understand that people have to work to provide guests with food, but there seemed to be 2 particular people, 1 male and 1 female who seems incapable of a normal conversation. They would shout to each other, which meant that there was no chance of any sleep after about 5.30 am.

The location was perfect for exploring the City, with access to all local restaurants and bars. Staff were very friendly and helpful in all aspects, always pleasant and smiling. Room was very clean and well kept.

A minor gripe, but in all we were generally happy here; however, Bed/ pillows were very hard with no option to modify. The room temperature was too hot as the AC had been turned off. Left windows open, but not enough to ventilate. Understand this is local winter, but compared to our home location was nice and pleasant temp, so this made our room very hot, surprisingly without any heating. An option to self regulate temp in the room would have been a good option.