Everything. For being in the heart of SOHO it was perfect. Room is VERY small but its ok. If you are there to visit NY you wont spend that much time in the room anyways. Staff was really nice and helpful. They have complimentary coffee and pastries every morning and afternoon which was nice, and there was coffee in the room too. Bed is suuuper comfy. Shower was amazing. I'd go back and recommend this place, great value for Manhattan

Had issue with wifi not working. They told me that my floor sometimes has issues and said they could move me in the morning. But the following day they said they couldn't move rooms for me and wouldnt privide any solution, just apologized.. I complained and requested compensation, they finally compensated the taxes of that night, around $20

The location !!

One by last receptionist was not friendly but she’s not a snob. I think she’s shy

The space was simple yet very clean and cozy. Although the room was small, it was thoughtfully arranged. The bed was exceptionally comfortable—truly beyond words. The bathroom was well-equipped with soap, shower gel, and shampoo, really good shower though the amenities could benefit from some modernization. The location is excellent, just a 3-minute walk to Soho and 10 -18 minutes to the Brooklyn Bridge and lower Manhattan The place feels safe.

The air conditioner was noisy, but it is adjustable and functions well. Walls are not soundproof. If you’re traveling from outside the U.S., don’t forget to bring an adapter for charging your devices however the staff is incredibly helpful and can provide one if needed

The location was great. It’s walking distance to both Chinatown and Little Italy, as well as other nearby areas like NYU and the Brooklyn Bridge. There’s also many subway stops nearby that make it easy to go around. Service from staff and cleaning was also great and I found everyone to be helpful and accommodating.

The only thing I didn’t like was the size of the room which is on the small side, especially with the double beds which are quite small and don’t comfortably sleep two people. We were aware of this based on the reviews but it was still a shock.

The room was very small, but serviceable. We didn't go to Manhattan to hang out in the room. It was clean and comfortable. I've stayed in a smaller hotel room where there wasn't room to stash suitcases, but not a problem here. There was an overabundance of water pressure in the bathroom, a good or bad thing depending on your point of view. Coffee and danish in the morning plus lemonade and cookies in the afternoon were available. All of the staff were personable and helpful. The location worked well for us and was only a few blocks from subway stations and bus stops.

The lighting at the bathroom mirror needs to be better.

The Solita Soho more than met our expectations. This was our first time staying and everything was fantastic! The location is perfectly situated in Little Italy, such a close walking distance to Mulberry St., China town and the fashion district. The staff was fantastic and Keith was absolutely wonderful! Everyone was very accommodating and friendly to talk with. We were a very late arrival at 11:30PM and Keith made sure our accommodations were all set early on in the day. We are so glad we decided to stay here to experience all the wonderful culture and places to visit. A short travel to the subway or Uber can quickly get you uptown. Thank you so much!!

Everything was great! Maybe just a tad softer pillows.

the location is perfect: right in the heart of soho, super close to little italy and china town, all major designer stores are a 5-10 min walk away. The room is just what you pay for: a little small, but clean bed, clean towels every day and a shower that works well. Super friendly young staff; the reception is 24/7, always available to give extra towel at whatever time of the day. You could also leave your baggage there for free until needed. Coffee and cookies available in the lobby in the morning, lemonade available thought the day.

The room was a little small

I liked the location, how clean it was, how there were complementary snacks, coffee, and good vending machines, how they can hold on to your luggage for you before your check-in time and after your check-out time.

The windows have zero sound proofing, so even from the 7th floor we can hear everything happening on the road as if the windows were completely open, but understandable for buildings age.

The hotel is in a great central location in Manhattan, very close to coffee places, restaurants and subway stations. It is a very good value for money choice. Also the occasional "treats" each morning with free coffee and a small snack are a pleasant surprise!

The rooms and double beds are a bit small for 4 persons, but that is something you can see from the photos and you should be prepared for it. Also, there is not much flexibility to change status of a booking (for example have an extra person check in in the middle of your stay for some of the days) at least with online communication.

We enjoyed our stay a lot. We knew that the rooms were little as we read the comments about the Solita. The staff was very helpful and really nice and kind. We appreciate the free coffee and muffins on the morning and the fresh limonade on the afternoon. We would choose this hotel if we’ll be lucky to come back to NYC!!

Nothing. The neighbourghood is quite noisy but we knew that and it is not the fact of the Solita.