Everything was nice and clean.

It wasn’t anything I didn’t like but I didn’t receive my deposit back so most likely won’t stay there again.

Everything was excellent from my arrival to the parking to accomodating us with a moving trailer and even having to come back an additional nite. The first room the excellent. second room not so much.

The second room was a little more outdated and the furniture could use some updating and a microwave and fridge in the room as adevertised but overall it was great. The food in the breakfast was cold and not up to par so we just ate out but the customer service of the hotel is always phenomenal and excellent and I will always stay here because it is UNMATCHED in the entire CITY OF ATLANTA. Thank you for making sure southern hospitality is alive and WELL!

Parking is $16/day and you have access to come and go as you please. The hotel was very clean with attentive front desk staff.

A few things could have been better, minor, but in every other hotel I have stayed in this is the norm... 1. No pen 2. No DO NOT DISTURB sign was in my room 3. When housekeeping knocks they do not announce who they are 4. At the time I stayed, all of the door locks were being redone and even THAT guy did not announce who he was when he knocked 5. No small toiletries like a shower cap (did have lotion, soap, shampoo, conditioner)

This trip went extremely smooth. This hotel is great with location. The parking in the garage is $16 a night. The room smelled fresh which was a relief. Most hotels have an odor (like wet carpet) but that wasn't the issue here. The bed was pretty comfortable. Overall, this hotel get a 10/10! The staff here were all welcoming and made sure we were accommodated. I am now a fan of the Hyatt. Hopefully moving forward, all the Hyatt Hotels I try will be just as excellent as this one. If you are reading this--go ahead and book it. Coming from a extremely meticulous customer

I liked everything.

Convenient, safe parking for $16. Breakfast is real food bacon, eggs, and even fresh fruit. Even the coffee is good. Excellent service, white table clothes. It was restful and pleasant stay! It's right off the main highway, but quiet and located near a mall, but forest views. Beds are comfortable and have a variety of pillow sizes.. We will return for sure.

It was clean and beautiful

Breakfast not buffet style during weekdays only weekends

Staff, breakfast, and Concierge was quite professional.

The amount, and/or crowd of hotel guests that are staying in this caliber of hotel. ALMOST. every single guest we passed by in the hall way, or, interacted with had large amounts of marijuana residue smell in the hallways, elevator, and parking garages. it was HORRIBLE smelling this every day! Other than this, the Staff and premises was exceptionally clean and superb service. Please manage or send a message to corporate that their luxurious hotel is being trashed by folks who have horrid hygiene and behavior of smoking marijuana. Somehow, corporate needs to vet their guests so that Hyatt doesn’t get these guests MIXED with guests who aren’t familiar with the locals. The locals are destroying this facility.

The bed was comfy and the bathroom huge! Loved the shower w/o tub. I prefer stand alone showers so this one was perfect! Clean and nice temperature and water pressure. The pool was nice as well. It was an excellent stay.

I would have liked access to room service or other options. I wanted milk or cream for evening coffee and there was none on the property. Restaurant is only open weekends and Barrel bar did not have any plus just a limited menu. Next time, I will plan to bring groceries but I definitely would stay there again. Maybe on weekends to try Villa Christina restaurant.

Loved the location. The staff was awesome. Breakfast was really nice. The common area spaces were clean.

We purchased 3 rooms for 3 nights, so we spent a decent amount of money on the hotel. The rooms were not as cleaned. The carpet needed to be cleaned. My son's room had a torn bedskirt and broken doorframe. We reported it to the hotel staff, and they said they knew my sons didn't cause the damage. It's a conference center, and these things happen.

Customer service was top quality. Overall, this hotel was an excellent stay for myself and family. Breakfast was great as well and provided a lot options to choose from to eat. Hotel rooms were clean and smell fresh. I would definitely recommend and will be coming back for sure. Thank you to clerk desk attendant, Kayla. She is the part of the reason why this hotel received 5 stars. All employees were great, assistive, and attentive. Thank you again!

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